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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I am a senior and am currently retired. I was looking for a clean and affordable place to live, and I found it at Woodlake Oaks! Trevor, Tracy, Haslly and Linette in the office were all extremely... Read More
I am a senior and am currently retired. I was looking for a clean and affordable place to live, and I found it at Woodlake Oaks! Trevor, Tracy, Haslly and Linette in the office were all extremely helpful, professional and very patient with me concerning my many questions. Haslly, in particular, was incredibly helpful, and was key in getting me settled quickly and efficiently in my new home. My new apartment was immaculately clean and prepared for my arrival. The cleaning crew and maintenance staff did a superlative job in getting my new apartment ready. I love the neighborhood, the location, and being close to Westheimer. I am extremely happy and love my new home at Woodlake Oaks! I am hoping and praying that this will be my home for the rest of my life on earth, God willing.
Sam Mk
★☆☆☆☆
Review: Ongoing Maintenance Neglect and Unfair Treatment I have been submitting work orders for my washer and dryer and painting for quite some time now, but the issue has still not been resolved. Despite repeated requests, nothing... Read More
Review: Ongoing Maintenance Neglect and Unfair Treatment
I have been submitting work orders for my washer and dryer and painting for quite some time now, but the issue has still not been resolved. Despite repeated requests, nothing has been done. When I visited the office in person today to speak with the manager, Trevor, he told me there was nothing he could do because the maintenance team claimed the appliances were working—however, they are clearly not.
When I asked for help and began recording our conversation for documentation, Trevor became visibly uncomfortable and told me to leave the office. I continued to ask for assistance calmly and respectfully, but instead of offering help, he escalated the situation by calling the police. I felt intimidated and disrespected, simply for asking for help with an unresolved maintenance issue.
This is unacceptable. I have a right to request repairs and be treated with respect. Instead, I’m being ignored and made to feel like a problem for asking that my basic needs be met. What’s worse, I’ve noticed that some of my work orders are marked as “complete” without the issue ever being fixed.
I’m calling on the landlord or property owner to step in and resolve this. I deserve proper maintenance and respectful treatment. I’m not asking for anything beyond my rights as a tenant.
Please take this seriously.
Fred Elahi
★★★★★
I am a senior an have been living at Woodlake oak Apartments going on 21 years. Today i wanted to share with you what a GREAT managment team we have had here since Mr. Trevor came to... Read More
I am a senior an have been living at Woodlake oak Apartments going on 21 years. Today i wanted to share with you what a GREAT managment team we have had here since Mr. Trevor came to manage this property around 2 years ago. Of course we have had professional managers here before ,but Trevor is in a class by himself !. He pays personal attention to all acpects of residents and in my case he resolved and righted some issues which were done couple of years before him. First when he said" we are here for you" i took it with a grain of salt but now i am firm believer . we are lucky to have Trevor here on this property.
His team Ms Hassly , Lynett, Josephine are fantastic also and proactive in helping the residents with any issues with open arms and are an extension of Trevor.
Thank you Trevor and the team for your exceptional and unparalled attention and care for the residents.Sincerly, resident
Trebor Nerraw
★★★★☆
This is my full 30 day review: I got a job in Houston & only had 2 1/2 weeks to relocate from DFW, So relocating to a new city & starting a new job can already be... Read More
This is my full 30 day review: I got a job in Houston & only had 2 1/2 weeks to relocate from DFW, So relocating to a new city & starting a new job can already be stressful so finding the right space to live is important. Well after a ton of Google searches I narrowed it down to 2 properties that were unknowingly both owned by the same company (Richland Properties). Woodlake on the Bayou & Woodlake Oaks. Doing the online application & paying for the application fee was fairly easy. *Note my application fee was $265 each (yikes) a little pricey. However, I expected to have to pay something.
The Tour: I then drive 4 hours from Dallas -Fort Worth to Houston to tour both properties & make my final decision. I first visited this property (Woodlake Oaks) and was greeted by 2 friendly office staff (Liz & Lynette). Lynette informed me that the property that I had chosen online was not available however, she stated she found me an alternative property for the same price point and gave me a tour of the grounds & the amenities. You could tell Lynette was a former real estate agent as she was very assuring & answered all my questions. The property itself is a little dated but is relatively clean & feels like an old villa in Louisiana somewhere. 2 Pools & small gym with free weights, 2 clean laundry facilities, & a mail room where Amazon/UPS/FedEx/USPS can leave your packages in a secure pass-code system. Lynette stated that my apartment was not really ready to see however I insisted that she show me as I want to see what it looks like before I made my decision. She opened up the door & I was shockingly surprised....I was expecting the worse & it was not bad at all. The one bedroom is huge...it has a big living area w/a fire place....a nice bedroom with a huge closet (you could literally fit a small bed in there) & a private patio surrounded by a wooden gate. The bathroom was nice as it has a huge sink area & a separate door for the shower & toilet. The kitchen is nice as well...my only doing is the the cabinets are all white and the counter tops are a speckled black & white color that looks like Oreo's & cream ice cream color. However one little neat feature is this little french door that goes from the kitchen to the living room...so that you can serve your guest like a drive though or a restaurant. Also there is a lot of carpet except for the dining room, kitchen & bathroom.
So although this unit didn't come with a washer & dryer connection the laundry unit is right next door. Which is fine...because I still go to the laundry mat to wash my blankets & sheets every month. So I told Lynette that I still have to tour the sister property (which was literally right next door) called Woodlake on the Bayou owned by the same company. Lynette stated 'No problem, you will be back" with a little smirk. So after touring the other property...(she was right.....it was a night & day difference in almost every way.).
So I signed my paperwork & told both Lynette & Liz that I would be ordering my furniture & having them delivered to the new address & I was worried that since I wont be there to receive them that I needed them to be looked after or brought inside the unit to avoid someone stealing them or getting damaged by inclement weather. They both assured me that would not be a problem.
Moving day: They kept their word and not only were my things brought inside the apartment was cleaned & ready for me after a 4 hour drive. I was so relieved & once I got everything settled this place felt like home. It's quiet....at night it is lit up like a resort. The staff is (still friendly) & accommodating. Lastly because I already paid 2 application fees to the same company...they applied that application fee to my account as a credit.
This area is really nice & feels safe. There is a park & tennis courts right next door & you are less than a 5 minute drive from all the stores on Westheimer Blvd.
After starting over this is a great spot to do it . The rent is super affordable & everyone seems very nice. I would recommend it.
Kyle S
★★☆☆☆
My brother lived here from about 2012 to early 2019. I started getting on him about moving because it was clear the complex had progressively gone downhill during that time. The managers were generally non-responsive to many... Read More
My brother lived here from about 2012 to early 2019. I started getting on him about moving because it was clear the complex had progressively gone downhill during that time. The managers were generally non-responsive to many serious issues, including a 3-story building that burned up the property and wasn't demo-ed until after he moved out. It was like a bad comedy and he constantly complained about apt issues, so I ended up finding him a much nicer place closer to his work for only a couple hundred more per month. That shut him up! (ha)
I think the owner of this place is just waiting for a good offer to sell (basically, the value of the land) after which tenants will be given 6 mo eviction notices and the complex will be demolished/rebuilt.