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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Horrible apartment complex, ran down, first month with regrets of moving in. No ac, it's on the lease. Nearly non functional hot water heater that's well past service life. Service tickets that get closed down with no... Read More
Horrible apartment complex, ran down, first month with regrets of moving in. No ac, it's on the lease. Nearly non functional hot water heater that's well past service life. Service tickets that get closed down with no results, being told ac is functioning wile my apartment is hotter than the outside, I have ran the AC all night no change. It's 63° outside 70° in my apartment. 84% humidity. This is Texas AC is needed. Management clearly does not care since they place the blame on maintenance, but will not allow another company to service AC. I have asked for the owners number to have some one do proper service and get things done. I have lost out on sleep because of my declining health from this apartment. They charge tenants water but fail to fix broken water pipes. The house bib on the side of the building has been leaking since I moved in day 35 and constant water being wasted.
Laz Lastre
★★★★☆
As of 8-19, it'll be a month I've been in my new place at The Rustic. Although I had some hesitation at first, due to it being an older complex than my previous one, my new apartment... Read More
As of 8-19, it'll be a month I've been in my new place at The Rustic. Although I had some hesitation at first, due to it being an older complex than my previous one, my new apartment is way more spacious and comfortable than my previous one. I also like what the place is doing with the landscaping, remodeling of the Clubhouse, and the smaller touches on the pool, and other areas. Lastly, Diviana and Veronica have been great! Anytime I've gone in with a request or in need of some assistance, they have always done so, with a smile.
VA
★☆☆☆☆
I really wanted to love my new apt. I had high hopes especially since they're requesting a $1000 deposit for a basic 2 bedroom apt. But my apt was far from move in ready. The front door... Read More
I really wanted to love my new apt. I had high hopes especially since they're requesting a $1000 deposit for a basic 2 bedroom apt. But my apt was far from move in ready. The front door lock would not turn with the keys. There was paint splattered all over the place. Water damage underneath the kitchen sink. Floors bubbling up. The AC broke down twice in the first week. The bathroom toilets were dirty and running water. I had to beg for something as simple as mailbox keys. I finally received them 2 weeks after I moved in. The leasing office staff do not answer the phones or return emails. So you have to physically pop into the office to speak with someone. They close out repair requests without resolving the issue. Safety is also an issue here since they do not have enough lights outside. I only been here for about 3 weeks and already counting the days till move out. They know once you sign the lease you're basically stuck so they don't care.
Jasmin Ramirez
★★★★★
I’m a single mom of three kids who for the first time is applying for an apartment on my own. Veronica made me feel at home when I walked in her office. She was so nice and... Read More
I’m a single mom of three kids who for the first time is applying for an apartment on my own. Veronica made me feel at home when I walked in her office. She was so nice and patient with helping me with the application process. She is very detail in answering all my questions. Thank you for Veronica my kids and I appreciate all your help!
Gloria wayne
★★★★★
My experience was excellent service! Veronica is amazing! She was very helpful with the application process and answering all my questions. She makes you feel at home and like family! Thank you for being so kind and... Read More
My experience was excellent service! Veronica is amazing! She was very helpful with the application process and answering all my questions. She makes you feel at home and like family! Thank you for being so kind and nice!