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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
The property is very well-maintained, with excellent amenities and a clean, secure environment. The staff is always helpful and professional, and I’d like to give a special shoutout to Wes J. and Anjanette, who go above and... Read More
The property is very well-maintained, with excellent amenities and a clean, secure environment. The staff is always helpful and professional, and I’d like to give a special shoutout to Wes J. and Anjanette, who go above and beyond to assist residents. They are incredibly attentive and truly make a difference in day-to-day living here. Highly recommend this place to anyone looking for a great home in Dallas!
Allyson Bird
★★★★★
I have nothing but amazing things to say about this apartment complex. The leasing staff, the maintenance team, everyone— they’re all fantastic to work with! Extremely friendly, attentive, always willing to help whenever things pop up. I... Read More
I have nothing but amazing things to say about this apartment complex. The leasing staff, the maintenance team, everyone— they’re all fantastic to work with! Extremely friendly, attentive, always willing to help whenever things pop up. I moved in last fall from a horrendous apartment complex, and this place has truly been a dream. Not only is it in the perfect location, but the building is quiet, well-maintained, secure, neighbors are all friendly, and I love my unit. I honestly think this is my favorite place I’ve lived since moving to Dallas 7 years ago!
Garrett Vander Stoep
★★★★★
Could not recommend living here more. Great walkable location, maintenance is friendly and quick to solve issues. Jessica helped with our initial signing as well as our renewal a year later and made the process seamless, she... Read More
Could not recommend living here more. Great walkable location, maintenance is friendly and quick to solve issues. Jessica helped with our initial signing as well as our renewal a year later and made the process seamless, she is great. Quiet/Safe, great team
Wesley Jones
★★★★★
I have lived at several different communities in Dallas in all different neighborhoods. This neighborhood feels super safe, compared to other locations in Dallas. West Village is just a great place to live If you like to... Read More
I have lived at several different communities in Dallas in all different neighborhoods. This neighborhood feels super safe, compared to other locations in Dallas. West Village is just a great place to live If you like to conveniently shop have some fun or even watch some shows at the theater. They have uptown security, which is nice and makes me feel safe as I’m walking around. You can even see people working on the streets cleaning up, making sure it looks nice. The apartments itself are older, but it was well built. If you wanna pay a reasonable rate and live in a great neighborhood, this is definitely a great choice for you.
Aubrey
★★☆☆☆
Very disappointed by our move in process here. There was a lack of communication prior to move in and even though we were told multiple times that we could not view our unit due to cleaners and... Read More
Very disappointed by our move in process here. There was a lack of communication prior to move in and even though we were told multiple times that we could not view our unit due to cleaners and movers coming even until the day prior to move in, the unit was filthy. Urine in the toilets, what appears to be mold on a kitchen vent, plunger on the ground and much more- I’ve attached pics.
We were told cleaners could not come over the weekend which caused a delayed move, losing a deposit for movers, etc. and me spending all weekend doing an exhausting deep cleaning (except for the kitchen for which they came to clean 4 days after our move in). Additionally we were not given info on the app we had to use to unlock our door, had incorrect fobs given to us, and could not access the WiFi lounge or the package area with our new WiFi box so I had to make separate arrangements for working for the first few days. We were also told there were lockers for packages when in reality it is a shared room with everyone’s packages.
One of the leasing managers, Jessica has been absolutely wonderful and prompt at resolving our complaints. Juan and David with the maintenance staff were also terrific about fixing our immediate needs and explaining to us that there was a lack of communication between them and the service team which is why the apartment wasn’t ready.
Overall, very disappointing and exhausting move in experience.