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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
When I was preparing to move to Dallas to be near my family I spoke with my son’s realtor. When we discussed what I was looking for the first visit was to the Rienzi. I never looked... Read More
When I was preparing to move to Dallas to be near my family I spoke with my son’s realtor. When we discussed what I was looking for the first visit was to the Rienzi. I never looked at any other location. That was in October 2018 and I have remained here. I enjoy living in the building and I find the location perfect for me. I have found the staff pleasant and responsive. I have met friends here and enjoyed continuing our friendships even after they move away.
Robert Cooper
★★★★★
Rienzi at Turtle Creek is truly an exceptional place to live! From the moment I moved in, I was impressed by how well the building is maintained—everything is spotless, beautifully kept, and thoughtfully designed to create a... Read More
Rienzi at Turtle Creek is truly an exceptional place to live! From the moment I moved in, I was impressed by how well the building is maintained—everything is spotless, beautifully kept, and thoughtfully designed to create a luxurious living experience. The staff here is second to none—always friendly, highly responsive, and genuinely committed to making residents feel at home. Whether it’s a quick maintenance request or just a warm greeting in the lobby, they consistently go above and beyond.
One of the standout features is the 24-hour concierge service, which adds an extra level of convenience and security. Whether it’s receiving packages, coordinating services, or simply providing assistance, the concierge team is always professional and accommodating. The community also feels incredibly safe, which gives me peace of mind knowing that I’m in a well-managed and secure environment.
The location is unbeatable—just steps away from Katy Trail, making it easy to enjoy outdoor activities while still being close to top restaurants, shopping, and the vibrant energy of Dallas. On top of that, the neighbors here are wonderful! There’s a real sense of community, and it’s refreshing to be surrounded by friendly, welcoming people who take pride in where they live.
If you’re looking for a place that offers luxury, convenience, security, and a true sense of community, Rienzi at Turtle Creek is an absolute gem. I couldn’t be happier with my decision to live here!
Harriet Kelly Gibbe
★★★★☆
I love living at The Rienzi and this is the third time I've chosen to live there over the last 12 years.The building has a lovely and elegant, "you're home now" vibe. I appreciate the Rienzi team... Read More
I love living at The Rienzi and this is the third time I've chosen to live there over the last 12 years.The building has a lovely and elegant, "you're home now" vibe. I appreciate the Rienzi team and staff members~the management team, Lianna and Hilda, who do their best to always be helpful and accommodating, the maintenance staff, who do their absolute best to care for the apartment, the concierge staff who are always welcoming and gracious, and the residents are a lovely community of all ages, backgrounds and professions. Regarding the property's ammenities, the resident lounge and it's coffee accommodations are something I look forward to enjoying every morning, the offices are just what I need for working from home and the fitness center is well- equipped, up- to- date and really great for all my needs, whether I'm doing yoga (I'm a yoga and fitness instructor), strength training or cardio. I also love (lots of love here) being a short walk from the Katy Trail, which has also been upgraded and elevated over the last few years. My only concern is the pool area and its trees. The magnificent magnolias seem to be in decline and in need of quality care, and the pool furniture is in need of an upgrade. I especially appreciate the abundance of flowers that are ever refreshed in the entry.
Paula Bonney
★☆☆☆☆
Started residing at Rienzi in March 2021under different management. My fiancé also had an apartment in the building. We were very happy with the building, amenities and safety. In April 2022 manager approved my fiancé Moving into... Read More
Started residing at Rienzi in March 2021under different management. My fiancé also had an apartment in the building. We were very happy with the building, amenities and safety.
In April 2022 manager approved my fiancé
Moving into my apartment . In approximately May/June new management placed Lianna on site. The property deteriorated drastically. landscaping died, dog park was unkept, common area televisions no longer had service, and crime became common in the parking garage. Lianna claimed that my “now” husband had no right to live there because he wasn’t on the lease, the lease that she had renewed 3 times and never required (she wrote the lease) that he be added as a tenant. The harassment was untenable.
Rienzi use to be one of the best high rise communities in that wonderful vibrant area of Dallas.
J C
★☆☆☆☆
I take no pleasure in writing this, but I strongly urge others to think twice before moving into Rienzi. The issues are widespread, and my experience with the property management team has been deeply disturbing. I have... Read More
I take no pleasure in writing this, but I strongly urge others to think twice before moving into Rienzi. The issues are widespread, and my experience with the property management team has been deeply disturbing. I have never felt more unheard, disrespected, and deceived.
Serious safety concerns were ignored, property damage (including persistent water issues) went unaddressed, and management’s communication was not only misleading but, at times, intimidating—even after attempts to seek resolution through the appropriate channels. Residents are treated like an inconvenience, and decisions defy logic.
If you value transparency, responsiveness, and a safe and happy living environment, I strongly recommend looking elsewhere.