The Reese At East Chase

9448A Property ID

552 SqFt Size

1 Bedroom

1 Bathroom

$1,027

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The Reese At East Chase

$1027 - $1455

9001 Randol Mill Rd

1 - 2 Beds
1 - 2 Baths
552 - 1020 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
1 Bedroom	$1027	552 Sq. Ft.
2 Bedroom	$1455	1020 Sq. Ft.

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Reviews

Rating: 4.2 / 5

★★★★☆

Reviews: 181

Jack Richmond

★☆☆☆☆

If the other reviews didn't convince you this place is terrible then mine probably won't either. And I mean the real reviews, not the sudden appearance of a hundred 5 stars since the property was bought. So just read my next paragraph. First, look up the company that owns the Reese 'Summit property management' and read those reviews, everything from roaches to rats to mold. Apparently they change the name every few years to escape the bad press, so if you can't find it make sure to get the new name. Second, look either place up on the Better Business Bureau, these guys are not approved. And lastly, if you still decide to live here you need to join the Tenants Union, you will need a lawyer at some point. Onto my experience, the office was giving us wrong answers before we even moved in, and we'd always get charged an extra fee because of it which is when we realized we made a mistake. Since then: maintenance never fixed anything, always had to call a 3rd party who showed up a week later. And they would claim to have called us to let them in, but couldn't show proof and we didnt get the call either. So we'd have to wait another week and reschedule. The fridge died twice, lost all the food. The video I have posted is the 2nd time the bathroom flooded, they lied the first time and said the upstairs neighbor didnt hook up their washing machine correctly. Took 2 seconds to Google and see they had the same layout, so the leak couldn't have been the washing machine. Lo and behold, a week later it flooded again, this time they admitted we got plumbing water all over our bathroom since they had to cut a hole in our ceiling. We paid for trash the entire time, despite asking several times we never got our trash can so we couldn't use it, we were told we didnt have to pay for pest control, got charged anyway. The building had a roach infestation that none of us could shake, and no one in our building ever saw the pest control we were forced to pay for. The air ducts are all tied to the other apartments, so my apartment smelled like cheap weed every time I had to turn the AC or heat on, you could smell it outside the neighbors door, apartment didnt care. Maintenance once tore up a section of our floor moving the fridge, then he moved our rug to hide it. Whole place is covered in broken glass, be very careful letting your kids or dogs out, the patio next to the kids play area always had the most glass. Whole complex smelled horrible, i think only 2 people besides myself actually picked up their dogs poop, apartment didnt care. They don't have keys for the gym. You have to catch the office staff. And as of now we haven't gotten our deposit back, over a month later and my wife and I left the place significantly better than we found it. I mean, one of the windows didn't even close properly so I had to buy new locks for them. They've said they sent it, now theyre looking for it, they have no intention of giving us our money back. Almost forgot, they painted the place maybe a day or two before we moved it. The whole place smelled of paint for weeks, and we moved in during the freeze so we couldn't keep windows open for long to air it out. TLDR: maintenance didn't know how to use a screwdriver, office staff constantly gave wrong answers and brushed it off when you tried showing them, appliances never work or always break down, and the whole place is disgusting, roaches, broken glass, dog poop everywhere.

Hoang Ngan

★☆☆☆☆

1. Roaches everywhere. It will follow you to work. 2. Apartment complex is old. Everything is old. Water from sink has weird smell. Ceiling is low and cabinets are painted over dust and hair and trash 3.... Read More

Leah Gulloso

★★☆☆☆

The maintenance man is great and goes out of his way to help, the desk staff at the leasing office are helpful, the grounds are not kept well. Dog poop everywhere. The valet trash does not always... Read More

Daiveyon Dareson

★★★★★

Cree has been truly a gem. We had a rough experience looking for apartments, and from the moment we walked in the door, Cree has made sure to help us every step of the way. Thank you,... Read More

Ashley Horne

★★★★☆

Since the new ladies took over I never have issues & the issues I have get taken care of very quickly. This has been the most consistent team that I have seen come and stay. My work... Read More