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*UPDATE to the UPDATE*: Kody left, and it’s ALREADY a complete shit show again. ***UPDATE*** Since Kody & the new team have taken over management/maintenance, many of these things have been addressed. Kody has listened & either... Read More
*UPDATE to the UPDATE*: Kody left, and it’s ALREADY a complete shit show again.
***UPDATE***
Since Kody & the new team have taken over management/maintenance, many of these things have been addressed. Kody has listened & either tried or been successful with each thing we’ve brought to his attention.
I’ve been living in apartments my whole adult life, and while I know you rarely strike gold with owners, management staff, or maintenance, I had false hope for this place. I waited 6 months to write this review in an attempt to give them the benefit of the doubt- maybe it’s growing pains, maybe they’re busy, giving them excuse after excuse (& believe me, them making excuses themselves too), but the problems haven’t gone away. They’ve grown. For starters, the dog park is an absolute joke. One-fourth of it stays wet 100% of the time, since before we moved in. Three-fourths of it is dirt/rocks. Please tell me how that makes sense with dogs. The water NEVER works so don’t count on your dogs getting any if they’re thirsty. The pet waste station is on the outside of the gate- so when your dog poops, go through the gate to get a bag and then go back. That’s definitely going to encourage people to pick up after their dogs, great thought! Maybe our dogs could also run into the pole you’ve installed in the middle of the park when they are running around playing, was that your goal? To have our dogs dodge things? It’s not kept up with, and in a community with so many dogs, it is a shame because that’s a great place for people to bring their dogs & hang out. Let’s talk about the exterior of the place- the broken gates, the “path” around the complex that is worthless because they used the same dirt/rock mixture from the dog park and it has completely washed away. So you’re just walking on a tarp, which is aesthetically REALLY pleasing, I might add. What sucks is from the outside looking in, this place is pretty. It has all the makings of a wonderful complex. But it’s what, a year old now, maybe? And it’s already embarrassing. It’s going downhill faster than any place I’ve ever lived. Management & maintenance don’t care enough to make sure it’s taken care of because they know they won’t be here long enough to watch it burn. And man can you see that in everything they do (or don’t do, I guess). We have even met with the manager, twice, about some of the issues. While at first I thought it was kind & noble of him, now I see it was to just keep us happy/quiet for as long as he could. To add to the show. Well, I’m done giving this place the benefit of the doubt. They don’t care, so why should I? I want everyone to see it for what it is, so they don’t make the same mistake we did. We’ve had a series of maintenance issues, probably between 1-5 open at a time since we moved in 6 months ago. At first, the reason why they said they weren’t getting fixed in a timely manner was because of how busy they were and how they only had one guy. That’s funny because they weren’t close to capacity at the time, they still aren’t, and now they have help. Yet our requests stay open, for weeks, sometimes months at a time. Then he calls, says he’s going to come fix them, and never shows up. So we miss work waiting around for this lie time & time again. There are a ton of reviews about the mice problems, which honestly we didn’t know anything about because we aren’t having that problem. Just a SCORPION one. And all sorts of others over the last 6 months they’ve taken their sweet time to do anything about. I get it, it can be difficult to keep up a complex, but I’ve never, apart from Avilla Lakeridge next door, had so many issues. Our yard, from the start, has flooded HORRIBLY. And we have 2 dogs so you can imagine how much fun that is. They’ve told us for months they would fix it & guess what, now they are just going to put a bandaid over the problem to hold us off even longer. From the top down, this place is truly terrible. Which I hate. Because we were so excited at move-in.
Melissa DeMore
★★★★★
I really enjoyed my time living at the Gin Mill Apartments and would recommend it to anyone looking for a peaceful, well-managed community. One of the things I appreciated most was the smaller size of the community—it... Read More
I really enjoyed my time living at the Gin Mill Apartments and would recommend it to anyone looking for a peaceful, well-managed community. One of the things I appreciated most was the smaller size of the community—it meant the amenities were never overcrowded. Whether I wanted to use the pool or the gym, I never felt like I had to fight for space or equipment.
I lived on the backside of Building 4, which overlooks a green space that will never be developed. It gave me such a beautiful view of nature right in the middle of the city. My apartment was also one of the larger floor plans available, and it was significantly more spacious than other places I looked at in the same price range.
I originally moved in after selling a home, and I'm only moving out now because I’ve purchased another. Throughout my time here, the staff has been wonderful, especially Diana. She has been incredibly helpful and supportive throughout my move-out and homebuying process.
Overall, Gin Mill Apartments is a great place to live if you're looking for comfort, space, and a quiet community with a personal touch.
Malcolm Duncan
★★★★★
The staff is incredible here from the time I walked in the door and on tours. Cody is wonderful and is truly sincere about finding you a great spot. Diana was also very pleasant to deal with... Read More
The staff is incredible here from the time I walked in the door and on tours. Cody is wonderful and is truly sincere about finding you a great spot. Diana was also very pleasant to deal with and the tour of the place was wonderful. Everything is brand new in a really sprouting safe area.
Hala Mustafa
★★★★★
I had a fantastic experience with Kody as a property manager. He is very professional, kind, and always willing to help. The property is well-maintained, and it’s clear that Kody takes great pride in ensuring everything runs... Read More
I had a fantastic experience with Kody as a property manager. He is very professional, kind, and always willing to help. The property is well-maintained, and it’s clear that Kody takes great pride in ensuring everything runs smoothly. His responsiveness and attention to detail make a big difference. I highly recommend living at The Gin Mill.
Jocelyne Flores
★★★★★
I can't speak highly enough of the team at The Gin Mill! They've been absolutely wonderful in helping my clients find their perfect homes. Their professionalism, dedication, and warm customer service make the entire process smooth and... Read More
I can't speak highly enough of the team at The Gin Mill! They've been absolutely wonderful in helping my clients find their perfect homes. Their professionalism, dedication, and warm customer service make the entire process smooth and enjoyable. Truly an exceptional group to work with. Thank you!! :)