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DO NOT LIVE HERE – WORST APARTMENT EXPERIENCE OF MY LIFE If I could give zero stars, I would. The Fountains of Rosemeade is the most unprofessional, dishonest, and poorly managed apartment complex I’ve ever encountered. They... Read More
DO NOT LIVE HERE – WORST APARTMENT EXPERIENCE OF MY LIFE
If I could give zero stars, I would. The Fountains of Rosemeade is the most unprofessional, dishonest, and poorly managed apartment complex I’ve ever encountered. They will sell you a dream, take your money, and then completely fail to provide even the basics of decent housing.
From the moment I paid my deposit, it was an emotional roller coaster full of delays, lies, and last-minute changes. I was approved through Section 8, so most of the rent was already covered. Yet they kept changing my move-in date and unit, making it nearly impossible to get my utilities set up. Then, out of nowhere, they tried to charge me an additional $700 for a “secure credit check” that was never mentioned during the application process—even though I was already approved!
Once I finally moved in, it only got worse. The staff was unhelpful, amenities never worked, and the roaches were out of control—EXCESSIVE is an understatement. No matter how many complaints or work orders, nothing ever truly got resolved. The entire year was a nightmare.
Not to mention the cracks in almost all the walls and foundation—I genuinely thought the building might cave in at any moment. On top of that, there was a period where I had to constantly run inside with my small children because there was a family of skunks living in the steps right by my patio and where I parked. It took repeated complaints before they finally got tired of me bringing it up and fixed the issue.
To make matters worse, this place has a bad reputation in the community. When I lost my job and visited the unemployment office, the representative immediately recognized the address and shared her own awful experience living there—with the same manager. That says a lot.
The final straw? On my last day as a tenant, I returned to gather the rest of my belongings and clean the unit, only to find that my neighbor—who I had issues with the entire year—was inside my apartment. According to him, the office gave him permission to use it to cook Thanksgiving dinner. I was stunned. I spoke with the manager, who claimed she “knew nothing” and apologized, but after everything I went through, I didn’t believe a word.
This place was a complete nightmare, and I wouldn’t wish this experience on anyone. I’m beyond relieved to be out of there, but I’m sharing this to warn others. Save yourself the stress, lies, infestation, and disappointment—do NOT move here.
colin
★☆☆☆☆
Place is ran down they haven't fix the roof The people listen ing to loud music all times of the day night time they're blasting it you have to call the cops The gate doesn't even close... Read More
Place is ran down they haven't fix the roof The people listen ing to loud music all times of the day night time they're blasting it you have to call the cops The gate doesn't even close I'll give it a one star ghetto I would call it I would not live here again. these people can’t even fix a where a patio table went they couldn’t take a ball off and get a hammer and hammer the balls back into the concrete so when you’re walking bold tears into your feet got nasty cut for some thing stupid also, where the concrete is under the awning is where the kids play so these both are sticking up and just imagine how many kids it cut . also, second pool hasn’t been open in six years gym exercise broom has not been open for over six years over six years brand new equipment, equipment sitting there being wasted by no one using it
Sonya Frazier
★☆☆☆☆
If you want to come home from work and take a nice hot shower...YOU CAN'T because at least every two months you come home to NO WATER! You get no email, no notice...Nothing!!! As much as they... Read More
If you want to come home from work and take a nice hot shower...YOU CAN'T because at least every two months you come home to NO WATER! You get no email, no notice...Nothing!!!
As much as they charge in rent to have to sit all day with no water to shower or cook is a joke!!! No one answers the phone in the office and when you go to find out how long you have to live in inhumane conditions the doors are locked! Then I find out the water MAY BE back on in 3 to 4 hours! How is that acceptable!
Beniqua Phillips
★☆☆☆☆
I was harassed by New Manger, Dallas Police were called.The manager called and made a false report, she approached my vehicle trying to bully me. The police told her no crime was committed. The manger then sent... Read More
I was harassed by New Manger, Dallas Police were called.The manager called and made a false report, she approached my vehicle trying to bully me. The police told her no crime was committed. The manger then sent me a retaliation letter stating "Serious Violations". Lied in the letter, she lied to the cops and the 911 operator. I have video evidence. Please Visit Facebook and look for the post. I am seeking Legal counsel. I have emailed Accolades property Management LLC which is Corporate. I have yet to get a response. I've lived here since 2016 never once had any Violations. Retaliation at its Finest!
Frances Wells
★★★☆☆
Hi Fountain of Rosemeade at 3440 E Rosemeade This is Frances Taplin in apt 4205 I moved here Aug 31, 2022 it's managed by three wonderful women , Betty, Tanta, But Most off all is Gwen ,... Read More
Hi Fountain of Rosemeade at 3440 E Rosemeade This is Frances Taplin in apt 4205 I moved here Aug 31, 2022 it's managed by three wonderful women , Betty, Tanta, But Most off all is Gwen , she is very Patient with answering yr concern or questions.in my main view is the Beautiful Pool.Thanks.