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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
This is my initial review but I hope my experience changes. I love these apartments and the people there are friendly so that’s what made me decide to apply on 7/15. However my outlook or opinion has... Read More
This is my initial review but I hope my experience changes.
I love these apartments and the people there are friendly so that’s what made me decide to apply on 7/15. However my outlook or opinion has drastically changed due to the poor communication. I applied 7/15 and it is now 7/25 and still no update on an approval or not. I’ve called every day if not every other day and it’s a bit irritating because you’re told a certain time frame but that’s not the case. All I’m needed is an update especially with the prospect move in date approaching fast. Plus like any working adult I don’t want to constantly spend money to find somewhere to live especially when I really feel in love with this place. All in all, experience is great but the communication is so poor.
Regan Whisenant
★★★★★
My husband and I couldn't be happier with our choice to move to The Duvall. From the moment we moved in, we felt at home. The community is peaceful, beautifully maintained, and feels incredibly safe. Our apartment... Read More
My husband and I couldn't be happier with our choice to move to The Duvall. From the moment we moved in, we felt at home. The community is peaceful, beautifully maintained, and feels incredibly safe. Our apartment itself is spacious, modern, and full of natural light which was exactly what we were looking for!
Carly was amazing throughout our entire move-in process. She was super helpful, quick to respond, and made everything feel easy and stress-free. From answering our questions to making sure everything was ready, she went above and beyond. We are so grateful for her help—she made the whole experience a great one!
If you're considering living here—do it! It’s been such a positive experience for both of us, and we can’t imagine being anywhere else!
The Man
★★★★★
Had the pleasure of meeting the manager, Marlena today. I was thoroughly impressed by her energy, enthusiasm and professionalism. The office was pretty busy but she made me feel like the only person there! I will definitely... Read More
Had the pleasure of meeting the manager, Marlena today. I was thoroughly impressed by her energy, enthusiasm and professionalism. The office was pretty busy but she made me feel like the only person there! I will definitely be applying for my future apartment immediately simply because of her winning me completely over! Thank you for your attention to me/detail and my interests as well as making me feel as though we were on the journey of finding the best choice for me TOGETHER!!!! The best experience I’ve had touring AND with a manager!! It felt like looking with a friend!!
Tanya Williams
★★★★★
Where can I start. The entire staff is extremely amazing. Marlena, the manager is the reason I reside here. She kept her word from the very first day. Marlena’s integrity and generosity is so genuine. Ms. D... Read More
Where can I start. The entire staff is extremely amazing. Marlena, the manager is the reason I reside here. She kept her word from the very first day. Marlena’s integrity and generosity is so genuine. Ms. D and Carly both are very kind and very attentive to their residents needs, which is also a huge plus. The property itself is beautiful, including the club house and pool area. The elevators always smells fresh and looks as if they were just cleaned. The hallways are spotless with no trash anywhere. I am very pleased with everything so far and love my living space. Thanks so much, you all for making my transition here an unforgettable experience. You all are the BEST!!!
Victoria Rivas
★☆☆☆☆
First let me say me and my husband loved living at this apartment when we first moved in we had Amber help us out to make the decision to leave a horrible apartment complex experience. After a... Read More
First let me say me and my husband loved living at this apartment when we first moved in we had Amber help us out to make the decision to leave a horrible apartment complex experience. After a few months we noticed that Amber was no longer working in the front office every time you go to the front office it was always a new person sitting at the front desk. We had two packages stolen and when asking the front office staff we were told we would have to reach out to the third party delivery service because it had nothing to do with them. As me and my husband were finally able to obtain our dream home we had let them know that we will be leaving the apartment that we had stayed in for 9 months we paid all of our bills on time never made an issue never had a complaint as we left and they have done their final walk through we were wrongfully charged a pet cleaning fee when we never had a pet in our apartment since the pet fees were high me and my husband said we would wait on getting us a pet. After turning in our keys and moving into our house we finally got a pet for our house she never went into the apartment at all. When asking management we were told that they use a third party for carpet cleaning and was told that there were signs of a pet being in the apartment. The only hair in the apartment would be my own I don’t see how HUMAN hair would be seen as pet hair. We have given them our forwarding address on 2/3 different occasions including in the email that we sent about us breaking our lease. Yet they still kept emailing us saying they never received our forwarding address yet when pulling up our account it’s clearly in our account about 5 different times and we made sure to give them the address again when we turned in our keys. The amount of nonchalant attitudes that it’s basically not there issue is clearly evident.