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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
O’ e been here 11 years & love living here. It has changed since we have had a couple of management changes. The property could use someone in management that is more detail-oriented in finances, but over-all,... Read More
O’ e been here 11 years & love living here. It has changed since we have had a couple of management changes. The property could use someone in management that is more detail-oriented in finances, but over-all, it’s a nice place to live. I love having my own back patio. I have a front (private) patio too. Both are a nice size.
RM Garcia
★★★★★
Country like living on the out skirts of Ennis. This place has met ALL my need plus more. I asked for a view and they delivered! Never have I ever received bad customer service from the front... Read More
Country like living on the out skirts of Ennis. This place has met ALL my need plus more. I asked for a view and they delivered! Never have I ever received bad customer service from the front ladies…especially JANICE!!! She’s always responsive when a question or concerns arise WITH A SMILE and professionalism. I’ll stay as long as I can.
AnnaMarie Lopez
★☆☆☆☆
Yesterday I spoke with Alma over the phone about setting up a time to go in and fill out an application, went in today and her attitude was off from the minute I walked in, very rude,... Read More
Yesterday I spoke with Alma over the phone about setting up a time to go in and fill out an application, went in today and her attitude was off from the minute I walked in, very rude, not the same pleasant attitude I experienced yesterday. My husband and I had quite a few bank accts. she seemed bothered by it. She really must've been having a bad day or hates her job. We will not be going through with the process due to first impressions meaning everything. Thanks but no thanks!
Chrystal Patton
★★★★★
I've been living here for 6 years and I love it here. I feel safe . If I have an issue, it is handled right away. My neighbors are friendly. Silverton Village Apartments are a great place... Read More
I've been living here for 6 years and I love it here. I feel safe . If I have an issue, it is handled right away. My neighbors are friendly. Silverton Village Apartments are a great place to live!
Stephanie R
★☆☆☆☆
I was shown model home of townhome last week, was very excited to move in to my new place with my children. Alma was sweet/ nice, quick with all questions. Fast forward I had to cancel lease... Read More
I was shown model home of townhome last week, was very excited to move in to my new place with my children. Alma was sweet/ nice, quick with all questions.
Fast forward I had to cancel lease 1 hr later due to family emergency and needing to move to Dallas. I explained this to staff at complex. I was then told by Simone- apartment Manager if I leave then I’m terminating the lease, I won’t get my deposit and first months rent of $1037 that I had just paid approx 45 min before. On top of that I will have to pay 2 months rent. A total of approx $4400 and if I don’t pay it will go into collection.
Also due to the unit being delivered in a condition that is uninhabitable and not as promised at the time of signing. I was not provided a walk through of the apartment as asked before signing the lease. I was told keys were being made and then keys were handed over to me about 15 minutes later.
Upon receiving the keys and entering the apartment, I found the unit to be in a filthy and unacceptable state, including:
Stains throughout the apartment
Damage to the walls
Dirty floors
Carpet in unsanitary condition
and strong smell in the apartment home.
This condition is a direct violation of legal obligation under the Texas Property Code § 92.052, which requires that rental units be delivered in a clean, safe,
and habitable condition. Additionally, the
apartment does not match what was represented to me from model home, pictures online and what was told to me before I signed the lease - this constitutes misrepresentation and breach of contract.
All I wanted was my deposit back and to return the keys and let it go without making any complaints but no one wanted to work with me at the complex.
PLEASE BE KNOWN MODEL HOME IS NOT WHAT YOUR TOWNHOME WILL LOOK LIKE
PLEASE MAKE SURE YOU ARE GIVEN A WALK THROUGH AND NOT IGNORED. SILVERTON VILLAGE TOOK MY MONEY AND MISREPRESENTED THEMSELVES