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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I don't even know where to begin. Moved out 9 weeks ago, but this place was terrible since before I even moved in. First off, we applied, did our walk through, all the basics. However, we were... Read More
I don't even know where to begin. Moved out 9 weeks ago, but this place was terrible since before I even moved in.
First off, we applied, did our walk through, all the basics. However, we were given a completely different apartment than the one we were shown. They showed us a recently fixed apartment, nice view, walls were white, everything was perfect. Then, we were told that we'd be getting a different apartment. Which we weren't upset about. Until we started moving our things in.
The apartment was a complete and utter downgrade compared to what we were shown. Belongings from the previous tenants were still in the apartment. Things in the cabinets, and a box full of things. The place desperately needed repairs, the paint job was terrible, and we saw dead roach body parts in the apartment. We brought all of this up, but nothing was ever done about the issue. Even so, we still gave the place a chance. We brought up the issues and repairs this place needed multiple times, but again, nothing was ever done about these issues.
The roach issue got significantly worse during our time here. No matter what we did, what we tried, how clean we were, how much we CONTACTED the management about the issues, nothing was ever done. And now, reading the reviews, I see we weren't the only ones. I read the reviews, and I see that this issue has been an ongoing issue for YEARS. I see the management was never reliable. Every single issue we've had with this place, others have had for the longest time. That shows just how disgusting this place is.
Another thing. There were times I wasn't even able to throw my trash in the dumpster with how much it piles up without it being dealt with. I VIVIDLY remember a time that all dumpsters were full for WEEKS and no one could properly dispose of their trash. It was disgusting.
The previous management was way better compared to this new management. Even though they weren't the best, they're still way better than these new people. A little bit before I moved away, I walked into the office to ask about something I needed. As I spoke to the management woman (Meriah), the topic completely changed, and she spoke about a something personal to me DIRECTLY in front of another tenant, and someone else who worked there. I was absolutely embarrassed, and went home after the conversation without a word. This was not the only issue I've had with her by the way. She was always passive aggressive, rude, or just didn't care about the fact that people could be actively listening in on conversations.
Lastly, there were times when they came into my apartment when I was not there, without notifying me. When there were no emergencies whatsoever. I Googled the law on this because I had a feeling it wasn't okay for them to do that. If I remember correctly, the search said that in Texas, management is not permitted to enter a tenant's unit without notifying them beforehand, unless it is an emergency. So, that's just another thing. Had my privacy violated multiple times. Though it only happened about 3-5 times, I still didn't appreciate it.
What really drove me away from this place was the roaches. They were terrible. I have never lived in a place so disgusting. Literally and figuratively. I highly recommend avoiding this place.
MonToya Brewer
★★★★★
The range is conveniently located with simple living with renovated units. I’ve lived in a lot of apartments and David is the best leasing manager I’ve ever had he’s always doing something for the residents rather it’s... Read More
The range is conveniently located with simple living with renovated units. I’ve lived in a lot of apartments and David is the best leasing manager I’ve ever had he’s always doing something for the residents rather it’s breakfast food trucks or movie night. Maintenance immediately take care of all requests. There’s a bus stop in front of the building Hulen mall is 10 minutes away Kroger and highway 30 is less than a mile away I’d encourage anyone to live here.
Josie
★★★★★
As I have previously mentioned one of two times, I have resided in this community since 2012. However I have never been compelled to write and brag about a member of the staff. Pacifically Mr Ray. He... Read More
As I have previously mentioned one of two times, I have resided in this community since 2012. However I have never been compelled to write and brag about a member of the staff. Pacifically Mr Ray. He is the epitome of experience excellence and kindness. This man understands his craft and knows how to do it with such precision and expertise. He always has a smile and is available rain, sleet or snow.
Jacquline Villagran
★☆☆☆☆
If I could give negative stars I would. Leased here when it was SaddleHorn Apartments and the original management team was incredible. Once they were changed to The Range and got a new a management team everything... Read More
If I could give negative stars I would. Leased here when it was SaddleHorn Apartments and the original management team was incredible. Once they were changed to The Range and got a new a management team everything went down hill. Currently even after a year of my lease being over there I still haven’t received my safety deposit back, they ignore my messages and emails and are highly unprofessional.
David Walton
★★★★★
Apartment manager is a big help with the nuisance of moving. Made everything as stress free/hassle free as possible. No side gimmicks or beating around the bush, which is very hard to find. Even harder to find... Read More
Apartment manager is a big help with the nuisance of moving. Made everything as stress free/hassle free as possible. No side gimmicks or beating around the bush, which is very hard to find. Even harder to find staff that is tentative. Definitely recommend