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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I highly recommend to anyone who is planning to move to check riverwalk. My wife and I have finally got our sweet home where there is peace, security and plenty of love from the office staff Amber... Read More
I highly recommend to anyone who is planning to move to check riverwalk. My wife and I have finally got our sweet home where there is peace, security and plenty of love from the office staff Amber and Caroline. The maintenance Guys Irvine and Michael, they rock. Solve maintenance issues real fast. Come and join this beautiful community where happiness, peace and love are cherished everyday.
Jonathan Rodriguez
★★★★★
It was a nice place to live. My apartment was nice. I had new appliances. Wood vinyl floors I think that's what it is? That was nice tho. The people in the office were nice to well... Read More
It was a nice place to live. My apartment was nice. I had new appliances. Wood vinyl floors I think that's what it is? That was nice tho. The people in the office were nice to well I mainly dealt with Carolina. Very nice lady. I only left because I travel for work so I'm only in an area for a few months at a time. I wouldn't have minded staying here for a while. Oh the pool 8ft not a lot of places have those.
DWRaxart
★★★★★
Swung by here to check things out. All the leasing agents were super friendly, patient and had the answers to all of my questions. I wouldn't have minded applying here at all, but I found another property... Read More
Swung by here to check things out. All the leasing agents were super friendly, patient and had the answers to all of my questions. I wouldn't have minded applying here at all, but I found another property that suited my needs better! By the looks of it the property has good amenities and a nice community. Overall great customer service, the agents were very nice to me and showed their expertise. Would wholly recommend!
Jaylie Valdez
★★★★★
I had/am having such a great experience at Riverwalk, and I can’t say enough good things about Carolina! From the very beginning, she was incredibly patient and attentive—always taking time to answer any of our questions and... Read More
I had/am having such a great experience at Riverwalk, and I can’t say enough good things about Carolina! From the very beginning, she was incredibly patient and attentive—always taking time to answer any of our questions and explain everything clearly. Her follow-up was amazing, and I never once felt left in the dark during the whole process. Carolina truly made the experience smooth and stress free. So far been in our new unit for almost a week and have been loving it!
Jacob Regalado
★☆☆☆☆
Update dealing with this "apartment" 28 days being gone: The manager Amber, seems to be avoiding sending us over the information to her boss. We are done dealing with the so called managers at this place and... Read More
Update dealing with this "apartment" 28 days being gone: The manager Amber, seems to be avoiding sending us over the information to her boss. We are done dealing with the so called managers at this place and need to speak with whoever can actually help us. Avoid this place at all cost, our experience here is costing us time, energy and money a whole month after being gone.
*This is the first part of two reviews from both my girlfriend and I's experience living at Riverwalk.*
Save your money and time. This apartment is not where you should be spending your hard earned check to live at. Our move in and move out at this place was handled poorly and unprofessionally. They charged rent as if this was a clean nice unit we were moving into. The first time we looked around we found everything from dead roaches, leftover cat hair/cat toys, mistake paint marks, and water bubbles in our ceilings. They then told us they would clean in which they had to redo 3 times because somehow they made it worse each time until it hit a boiling point. The mop they brought the first two times was a filthy mop that just spread the dirt everywhere else. They got us new appliances to make up for lying about our unit having new appliances at move in. Which was not enough to makeup for the fact that the lack of oversight was so terrible with our unit before we moved in. They were so quick to sign us into a 1 year lease without even thinking of properly taking the time to clean out our $1300+ a month apartment. Minor issues are one thing, dead roaches visibly throughout the apartment is another. Moving out has been equally as terrible here. This apartment communicated everything so poorly about move out to us. We didn't get a "60 day" before lease ends notice until I had to call the front desk and mention we were moving out soon ## An apartment complex that is run by professionals usually sends out a courtesy letter about this, but not here. Carolina over the phone told me about this. I noticed we were already about a week or two into this "60 day" before lease ends notice. I then ask her " will we be charged or is there any issue with us being late." She says to me "no there shouldn't be" because our unit is easy to sell out (due to washer/dryer) ## This apartment is now attempting to hit us with a bill a month after we've left for this time difference. When I dropped my mailbox, gym keys at the front desk with Carolina(4/26-our lease end), she did not give me any information. Her attitude was nonchalant. We didn't do an "apartment walk" they claimed we needed to do (which now they're trying to say we owe around $600+ for) She took our keys and said we didn't have to do anything else. I asked once again before I left the keys if there was ANYTHING else we need to do, she says "no." We moved to a new apt and they finally realized we moved out of our apt I'm guessing once our rent for the next month wasn't paid by the 3rd. Yes, this apt tried to charge us for a whole extra month after we turned in our keys and after Carolina claimed we didn't owe rent ## My girlfriend and I regret signing the lease for this apartment. It has cost us so much in time, money and energy to deal with this poorly managed place. Look back on old reviews and see the pattern. They ALL mention roaches and poor management. These new good reviews are fake and paid for this apartment to change its image. Even then "paid for" is a lie because its a raffle for $150 off rent if you leave a good review. Don't be fooled by the ratings. Don't bother here, they'll end up finding a way to squeeze you for as much money as possible for an apartment that's not worth more than $1000 a month. Every sentence in this review that is followed by the symbols "##" can be verified as true by Riverwalk's "recorded calls for quality assurance."
*Irving and the maintenance team are great and always took care of our issues when we needed help. He helped me out personally when I was locked out of my car. Nothing but good words to say about him*