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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
TIRES STOLEN!!! So glad to not have to deal with this awful staff ever again. Had all four tires stolen off my car over Father’s Day weekend. Filed a police report and claim with insurance Saturday, received... Read More
TIRES STOLEN!!! So glad to not have to deal with this awful staff ever again. Had all four tires stolen off my car over Father’s Day weekend. Filed a police report and claim with insurance Saturday, received notice from the leasing office Monday morning that if the car didn’t get tires immediately they would tow it. They argued about giving time to wait on the insurance, basically called me a liar about if I filed a claim because the office manager “has the same insurance company”, I still have documentation showing when I filed but sure call me a liar. Was told by multiple mechanics not to tow the vehicle it could cause more damage but the office did not care that we had been a victim of a crime. I had to cancel my child’s doctors appointment to ensure the car didn’t get towed, I have documented proof of the appointment and when it was cancelled but she acted like I was lying about that too. Their security is an absolute joke so if you get anything stolen the office will just try to make it worse for you.
Additionally shortly after moving in the upstairs shower broke, water was shooting straight out where the shower knob shot off the piping (zoom in pic to see) and started flooding. Called maintenance multiple times with no response, had to call the fire department to come out and shut the water off to stop additional flooding. The office didn’t respond right away because they “thought we were just being dramatic” we could hear her over the phone while standing next to the maintenance man who was talking to her. They never did much about the water damage (typical landlord special paint and patch) and I’m certain there is mold in the air ducts, mold started to develop in the bedroom below the flooding.
Save yourself the stress of having to deal with one of the most lazy incompetent office staff you will ever meet.
Aleshia Grayson
★★★★★
I had a fantastic experience at Westmount at River Park! From the moment I walked into the leasing office, I was warmly welcomed by Shiree, Tanisha, and Anthony—an amazing team that truly works like a well-oiled machine.... Read More
I had a fantastic experience at Westmount at River Park! From the moment I walked into the leasing office, I was warmly welcomed by Shiree, Tanisha, and Anthony—an amazing team that truly works like a well-oiled machine. They were incredibly professional, kind, and fun, making the entire process enjoyable and stress-free.
I originally heard about the complex through word of mouth and decided to stop by. To my surprise, I was able to get a same-day tour, which was a huge plus. Anthony gave us an in depth tour and was able to answer all of my questions. Tanisha and Shiree assisted me with the application process, and everything went smoothly from start to finish.
The two bedroom Units are wonderful. The apartment community itself is absolutely beautiful and very clean. It features a great pool and grilling area, perfect for relaxing or entertaining. For pet owners, there are many amenities—including a convenient on-site dog spa, which really sets this place apart.
If you’re looking for a welcoming, well-maintained place to live with top-notch service, I highly recommend Westmount at River Park!
Deshay Cary
★★☆☆☆
I don’t like how my review was removed as it stands I don’t like how unprofessional Tanisha is in the leasing office. When someone enters you greet them properly. Hello how are you ? How can I... Read More
I don’t like how my review was removed as it stands I don’t like how unprofessional Tanisha is in the leasing office. When someone enters you greet them properly. Hello how are you ? How can I help today with a smile. I don’t care how long someone had been a resident. As soon as I walk in she goes yes can I help you . I would say if this is the first person I see and enter , I wouldn’t want to visit the office at all. So 2 stars
Henry Diaz
★★★★★
Hi I live here and i needed help with an issue dealing with my vehicle. Ms.Ta-Nisha was working alone in the office, she stopped what she was doing to accommodate me, not only did she helped me,... Read More
Hi I live here and i needed help with an issue dealing with my vehicle. Ms.Ta-Nisha was working alone in the office, she stopped what she was doing to accommodate me, not only did she helped me, She made sure I was happy & we were able to make sure my vehicle wouldn't be towed again. Shout out to her for taking time out for me!!!!!! I loved the customer service I received!!!!!
Ashley Bruce
★★☆☆☆
The apartment complex itself is decent but if you expect to move here and be able to use the pool I’d say steer away. I’ve lived here for almost a year and the pool was down majority... Read More
The apartment complex itself is decent but if you expect to move here and be able to use the pool I’d say steer away. I’ve lived here for almost a year and the pool was down majority of the summer/fall last year and 95% of the time when I try to use it now it’s closed for different repairs or cleanings every week outside of it’s maintenance day. Honestly one of the main reasons why I’m not renewing my lease. They offer amenities and you can’t really use it.