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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Visited a friend who lived in your apartments and she was very pleased with the services and staff here. The surrounding area is clean and neat. It's close to a lot of places to eat and shop,... Read More
Visited a friend who lived in your apartments and she was very pleased with the services and staff here. The surrounding area is clean and neat. It's close to a lot of places to eat and shop, including Target. I have reached out to the office staff online to discuss renting there. My grandkids would love the pool.
Hannah (莫恩妍)
★★☆☆☆
Update: Dropping this from a 4 to a 2 after my full experience. Ended up moving out early and paying the fees to break my lease because I was so over the new management and how they... Read More
Update: Dropping this from a 4 to a 2 after my full experience. Ended up moving out early and paying the fees to break my lease because I was so over the new management and how they handled things and I found a better living situation. I still liked the location, but service and maintenance became more and more of an issue as time went on with the new management. Was always very difficult to get ahold of anyone in the office. Even during my move out process, it was like pulling teeth to get management to reply to emails or answer the phone.
Been living here for three months now. A lot I love about these apartments, especially their location, conveniently right next to freeway but with a patch of trees between, so I have a lovely view from my front windows too. A big part of why I picked the location is also because of the trails here and nearby which make it easy to get time outdoors without having to drive anywhere. Great amenities including a 24/7 gym. Optional garage parking under my building which I have taken advantage if and definitely find worth it for the convenience. Management when I moved in was great and they did a really good job of communicating with us and handling the snow storm in February, including quick fixes to burst pipes, etc. Management just changed suddenly a couple weeks ago, and communication wasn’t very good with the change, but I am giving them the benefit of the doubt and will follow up again in a few months and see if things have improved or worsened with the new management. Valet Living, the concierge service here, has been great, although new management is switching to a new concierge service now so will see how that goes. On the plus side, they are lowering our monthly fee for the services, so that is nice.
Victor Lombardo
★★★★★
⭐A Hero Named Melissa Turned our Frowns Upside Down! I have to admit, I was ready to write off The Reflection at Montgomery Ridge after a pretty frustrating experience that had me hitting the dreaded 1-star button.... Read More
⭐A Hero Named Melissa Turned our Frowns Upside Down!
I have to admit, I was ready to write off The Reflection at Montgomery Ridge after a pretty frustrating experience that had me hitting the dreaded 1-star button. But then came Melissa—the superhero manager we didn’t know we needed!
After escalating our concerns to corporate, Melissa swooped in with lightning speed and turned things around so fast, I half expected her to wear a cape. She not only restored our trust but also made us feel like VIPs. She promptly updated the call box with my wife’s name (because apparently, I’m not the only important one around here!), and—get this—she channeled her inner Nancy Drew and found my lost phone! I’m convinced she has a secret detective badge tucked somewhere. She also helped address some minor but important maintenance issues with expediency and professionalism.
What really sets Melissa apart is her genuine kindness and attentiveness. She listens like she’s hearing the latest episode of your favorite drama and tackles every request with a smile and efficiency that would make a Swiss watch jealous. Thanks to her, we’ve gone from frustrated residents to happy, confident members of this community.
So here’s a big shoutout to Melissa—our manager, problem-solver, and occasional phone detective. If you’re lucky enough to live here, you’re lucky enough to have her. Thank you, Melissa, for making The Reflection a place we’re proud to call home!
Yanet Matos
★☆☆☆☆
My husband and I are planning to relocate from New Jersey to Texas, and we recently visited Reflection at Montgomery Apartments. We are serious about finding a new place and were prepared to submit an application. However,... Read More
My husband and I are planning to relocate from New Jersey to Texas, and we recently visited Reflection at Montgomery Apartments. We are serious about finding a new place and were prepared to submit an application. However, our experience with the leasing agent was disappointing.
Chelsea Nixon was not helpful in explaining the details of the property or showing us around. It seemed she was bothered by our visit, and her attitude was unprofessional. She did not provide clear information about the apartment, and I could sense her frustration when we asked questions.
Feeling uncomfortable, we decided to leave and visit another nearby building, where we quickly filled out an application.
I hope the management will address her behavior, as her attitude did not make the experience pleasant at all.
Janelle Hernandez
★★★★★
I will say I love this place. Maria she’s always been very helpful and considerate about anything and everything. The neighbors are nice the area is nice. The only thing I will say is that when dealing... Read More
I will say I love this place. Maria she’s always been very helpful and considerate about anything and everything. The neighbors are nice the area is nice. The only thing I will say is that when dealing with Chelsea she gives this very degrading attitude and demeanor towards you especially if you are a different ethnicity. She’s rude condescending and she makes it very obvious that she is Prejudice. I love the experience with Maria but it seems like everytime I deal with Chelsea she’s rather do anything and everything else but help.