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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
My experience at The Ranch 305 has been a mix of positives and disappointments. While the complex has potential and some commendable staff, there are several areas that require significant improvement to meet residents’ expectations. One of... Read More
My experience at The Ranch 305 has been a mix of positives and disappointments. While the complex has potential and some commendable staff, there are several areas that require significant improvement to meet residents’ expectations.
One of the most concerning issues has been the lack of communication from management, especially regarding important matters. I was surprised to learn that the general email for the complex is not regularly monitored, and residents are expected to reach out to individual staff emails instead. This policy has led to delays and a lack of responsiveness that is both frustrating and disheartening.
Additionally, I have frequently encountered instances where the office closes earlier than the posted hours. As someone who works until 5:00 PM, it has been a recurring challenge to access the office for assistance or to complete essential transactions. This lack of availability is a major inconvenience and detracts from the overall resident experience.
Another significant disappointment is the condition of the sand volleyball court, which was one of the key amenities that influenced my decision to move to The Ranch 305. Unfortunately, the court has been without sand for over a year and a half, rendering it completely unusable. It’s disheartening to see such a valued feature neglected for such an extended period.
On a more positive note, I want to express my sincere appreciation for Mr. Manny, the maintenance technician. His professionalism, dedication, and prompt service have consistently stood out. He is a true asset to the community and has made a meaningful impact during my time here.
I genuinely hope that management will take these concerns seriously and make the necessary improvements. With better communication, attention to resident needs, and upkeep of amenities, The Ranch 305 has the potential to be an outstanding place to live.
Manny Ramirez
★☆☆☆☆
Until recently we have been very happy at Ranch ThreeOFive apartments. I think generally most of the staff is great, responsive, and dedicated. However, there is one very rude assistant manager by the name of Valerie. Wrong... Read More
Until recently we have been very happy at Ranch ThreeOFive apartments. I think generally most of the staff is great, responsive, and dedicated. However, there is one very rude assistant manager by the name of Valerie. Wrong person for this particular role or she is just having a horrible day. As the property management of this facility you should be able to work with the situation you created. In an effort to clean up and upkeep the property then the property management should take every precaution when applicable to meet the needs of your tenants. I hope to hear back from the manager of RanchThreeOFive. Valerie has a lot to work to as it pertains to her lack of customer service skills. She could learn from her employees like Briana. Unfortunately from what I have observed is that Valerie should not be leading this team and threatening clients that any damage incurred by their staff is not their responsibility. In addition, Valerie should probably not lie either as it pertains to reasonable notifications to their tenants. I do hope Valerie felt better after hanging up on her tenants who abide by the rules and pay their rent on time.
Tay
★★★★★
The community is clean, quiet, and beautifully maintained. The management and leasing Agent Brianna is always friendly, responsive, and go above and beyond to help with any questions or maintenance requests. The amenities are top-notch, and the... Read More
The community is clean, quiet, and beautifully maintained. The management and leasing Agent Brianna is always friendly, responsive, and go above and beyond to help with any questions or maintenance requests. The amenities are top-notch, and the location is super convenient for everything I need. I truly feel at home here and would highly recommend it to anyone looking for a comfortable and welcoming place to live!
Anthony Udy
★★★★★
I've lived here forever and have never had issues with the staff. valerie is amazing! She always helps me with my concerns. The new leasing Breanna is awesome too.
Shelita Williams
★★★☆☆
I love it it but the gates haven’t been closed in over 3 months which makes me uncomfortable what’s the point of having a gated community if the gates are always open. Someone was getting into it... Read More
I love it it but the gates haven’t been closed in over 3 months which makes me uncomfortable what’s the point of having a gated community if the gates are always open. Someone was getting into it right by my window screaming and yelling I didn’t know what was going on. I’m certain they didn’t live here they walked towards the street and down the road.