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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
If you read any review, let it be this one. If you need more, filter reviews by lowest and believe everything you read. I’ve lived at Parc Haus Celina since September 2023, and I am beyond fed... Read More
If you read any review, let it be this one. If you need more, filter reviews by lowest and believe everything you read.
I’ve lived at Parc Haus Celina since September 2023, and I am beyond fed up. This has been, without question, one of the most exhausting and infuriating living experiences I’ve ever had. Since day one, my yard has been a complete disaster: just mud and standing water with barely a patch of grass. I’ve submitted over 25 complaints to the leasing office, and still, absolutely nothing meaningful has been done.
Management’s only "attempt" to fix this was to carelessly throw grass seed directly on top of soaking wet mud, without prep work, drainage repairs, fixing the exposed water lines, or doing *anything* to actually help grass grow. Of course, nothing grew. It was a pointless, lazy bandaid just so they could say they did something, even though the yard looks exactly the same months later: disgusting, muddy, and completely unusable.
I have two dogs and a toddler who desire outdoor time every single day, and I can’t let them use the yard without bringing the whole mess back inside. I mop my floors two or three times a day just to keep up. My toddler plays in this mud, which is unsanitary and dangerous, and I’m constantly worried about what he’s being exposed to.
Inside the unit is no better. There are pests: wolf spiders, ants, silverfish, roaches, and even rats. When I put in a pest control request and listed the types of insects we were dealing with, a staff member *actually made a joke* about how they “like how I know my insects.” Of course I know them, we’ve been LIVING TOGETHER for almost 2 YEARS! That kind of response just shows the lack of professionalism and basic respect for what residents are going through.
The yard has standing water that’s become a mosquito breeding ground, and there's mold growing outside from the constant moisture. That mold gets tracked into the house, and my family has started experiencing respiratory issues that may be tied to exposure. This isn’t just frustrating, it’s dangerous.
I pay $2,200+ a month to live in these conditions. I’ve never missed rent. I’ve asked repeatedly to be let out of my lease due to the unsafe, unlivable conditions, and they’ve outright refused. I’m still actively trying to get out, but management continues to dismiss my concerns like they don’t matter.
I wouldn’t be surprised at all if they’re pushing people to leave positive reviews to bury all the bad ones. A 4-star rating is laughable. If I could give 0 stars, I absolutely would.
And to management: Do not bother replying to this review with your usual copy-paste “please email us” message. You know exactly who I am. You know how to contact me. And you know *exactly* what the problem is and the solution for it. By letting me out of my lease. Stop pretending otherwise. Enough is enough.
Natalie Nuttall
★★★★★
I highly recommend Parchaus in Celina! Katelyn and Kimberly were wonderful to work with to prepare that move-in day was flawless. Even with the small hiccups, they went over and beyond to get the mix up fixed... Read More
I highly recommend Parchaus in Celina! Katelyn and Kimberly were wonderful to work with to prepare that move-in day was flawless. Even with the small hiccups, they went over and beyond to get the mix up fixed quickly. The property is beautiful and well maintained. You can tell that management takes pride in making it look pristine. This is a perfect little community!
Kyra Harleaux
★★★★★
The management team is amazing! Both Katelyn and Kimberly were amazing throughout the whole application and touring process. This is a great community! Even though I did not end up choosing this community I would definitely recommend... Read More
The management team is amazing! Both Katelyn and Kimberly were amazing throughout the whole application and touring process. This is a great community! Even though I did not end up choosing this community I would definitely recommend this!! Great builds and size that come with garage for the price points! Even comes with a yard that has real grass. I know that doesn't mean much but most communities have only turf.
Kasey Hall
★★★★★
I can’t say enough wonderful things about Katelyn and Kimberly at the leasing office. From the moment we moved in, they’ve been consistently helpful, kind, and supportive. What I appreciate most is that I can mention an... Read More
I can’t say enough wonderful things about Katelyn and Kimberly at the leasing office. From the moment we moved in, they’ve been consistently helpful, kind, and supportive. What I appreciate most is that I can mention an issue once, and before I even have to follow up, they already have someone on it. Their sense of urgency and genuine concern for residents truly sets them apart. They’ve made our experience here so smooth, and it’s clear they really care about the people who live in this community.
Darian Marse
★★★★★
Since moving to Texas in May of 2022, I’ve always had my eyes on Parchaus Celina, but in those years it was just not the right time for me to move. November of 2024 I finally made... Read More
Since moving to Texas in May of 2022, I’ve always had my eyes on Parchaus Celina, but in those years it was just not the right time for me to move. November of 2024 I finally made the jumped and moved here and I’m glad I did! I love the area, the amenities, and most of all the layout of the homes. It truly does feel like you’re living in your own home and not in an apartment. I do wish there was more and better parking. There are designated spots for guest, but chances of getting a spot are sorta slim. Katelyn and Kimberly are great and always help me out with any concerns or questions I have. Overall I am glad I went with Parchaus Celina.