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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I really like living here, Kasey was with me from the first day and even though I am not bilingual she did everything to offer me a good service and make me feel welcome. She explained me... Read More
I really like living here, Kasey was with me from the first day and even though I am not bilingual she did everything to offer me a good service and make me feel welcome. She explained me very well the documents I would need and the requirements to be able to rent here, there are things to improve as in any place but it is not because of management problems, it is definitely a part of the community that does not respect the rules of coexistence.
I have been living here for 3 months, I already made my first request to clean the ducts of my air conditioner and Kasey as always was pending and resolved my request in the shortest time possible, the maintenance people are very respectful of my personal spaces and leave everything in perfect condition and clean, I hope to continue to be part of this community, I like my apartment, it has everything clean, no cockroaches, has appliances in perfect condition and is also quiet, I have good neighbors, and there is enough parking when my friends come to visit me.
Things to improve: I would like the bathroom paint in the shower not to peel from normal daily use, I hope it has nothing to do with discounts on my initial deposit for damage to the apartment because of course being paint the water will peel it.
And although none of my packages have ever been lost when left on my doorstep, I wish the access doors could remain closed and that they would restrict access to non-residents a little more.
Stanleysha Hinton
★★★★☆
I lived here for a year. My apartment was a upgraded 2bd unit. When I moved in it did need a few things fixed. Maintenance was always so fast to fix everything. I never had a issue... Read More
I lived here for a year. My apartment was a upgraded 2bd unit. When I moved in it did need a few things fixed. Maintenance was always so fast to fix everything. I never had a issue with the maintenance team here.
A few things I disliked was not enough storage, how muddy it got when it rained in front of my place. Grass never grew in that area for some reason. Also how the tub started to peel apart and one of the garbage cans outside would overfill onto the road. They sent out many many emails about trash and people still never listened.
It's a quiet complex. The pool in the summer was nice. Everyone minded their business and did their own thing for the most part. I enjoyed the courtyard area. I work remote so I would go out and work or let my daughter ride her bike. Gym is cool just need to keep cleaning supplies stocked.
The office staff were always great to me and willing to help with whatever issues I had. This being my first apartment coming from another state it was very decent for the price.
Will Armstrong
★★★☆☆
I write this review to provide a balanced perspective, acknowledging both the positive strides and the ongoing challenges faced by residents. Prospective tenants should carefully weigh these details before making a decision. Security Concerns: The security gates... Read More
I write this review to provide a balanced perspective, acknowledging both the positive strides and the ongoing challenges faced by residents. Prospective tenants should carefully weigh these details before making a decision.
Security Concerns: The security gates are frequently inoperative, and the rear gate remains open, allowing unchecked access to the premises by both residents and non-residents alike.
Staff Conduct: Initial interactions with the management and staff were consistently unsatisfactory, characterized by a discourteous and dismissive attitude. However, there have been notable improvements in the office-visit experience recently, suggesting a positive shift in management's approach.
Maintenance Issues: The responsiveness to maintenance requests has been troubling. Issues such as potential mold were not properly addressed, and a lack of follow-up on specialist consultations has been a concern.
Facilities: Upon moving in July 2022, I faced significant issues with the air conditioning, which took over a week and multiple assessments to resolve. The maintenance team's handling of the situation left much to be desired, including leaving debris and trash in my bathroom.
Hygiene and Community Maintenance: The management of communal spaces has been poor, with two weeks' worth of accumulated trash highlighting a neglect for proper sanitation management. Additionally, water supply interruptions occur without prior notice, affecting daily routines. We have resorted to keeping bottled water on hand for cooking and drinking, though this may not be feasible for all families.
Water Quality Concerns: There is also a concern with the quality of water during and after repairs, often leading to unexpected water cutoffs throughout the day.
Pest Control: I recommend investing in an annual pest control product, (such as a Home Barrier)and spraying in the fall or winter to effectively manage pest issues, recognizing that individual control varies in a communal living environment.
Conclusion: While my experience has not been intolerable and there are signs of improvement, the issues with maintenance, security, and overall management professionalism significantly impact the quality of life. For the price, it is manageable, and efforts to accommodate a diverse community are evident. Prospective residents should review these aspects thoroughly before deciding.
Gilda Boersma
★★★★★
Oaks at Duck Creek is a friendly, family oriented community. The manager in the rental office, Cynthia Herrera, is very professional, approachable, friendly and creates a welcoming atmosphere to the residents. It is a sincere joy to... Read More
Oaks at Duck Creek is a friendly, family oriented community. The manager in the rental office, Cynthia Herrera, is very professional, approachable, friendly and creates a welcoming atmosphere to the residents. It is a sincere joy to live in this gated community.
Ashley Johnson
★★★☆☆
Today is March 15th , 2025. Today is my move in date . And I been calling all day . I got my money orders made . I have all my stuff in my car . And... Read More
Today is March 15th , 2025.
Today is my move in date . And I been calling all day . I got my money orders made . I have all my stuff in my car . And drove all the way from Fort Worth , here . And no one is in the office . No one answers the phone . I just need to get in my apartment . This is the day my lease is supposed to start . I don’t have money for rooms behind this . This pain and suffering and I’m so disappointed