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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I had the pleasure of calling Novel Turtle Creek home for the past three years, and it has been an exceptional experience. From the beautifully maintained amenities to the attentive management team, every aspect of this community... Read More
I had the pleasure of calling Novel Turtle Creek home for the past three years, and it has been an exceptional experience. From the beautifully maintained amenities to the attentive management team, every aspect of this community exceeded my expectations. The building is always clean, secure, and well-managed. In my 3 years there, I didn’t have any issues with safety, management, and the quality of the environment. I LOVE the location.
Chad, the valet extraordinaire! His professionalism, kindness, and attention to detail made a lasting impression. No matter the time of day, Chad greeted residents with a warm smile and went above and beyond to ensure a seamless experience. His exceptional service was one of the many things that made living here feel special.
I highly recommend Novel Turtle Creek.
Catherine Cook
★★★★★
Best place to live! I’ve lived here with my husband for 2.5 years and we have LOVED it. The building is beautiful and the staff is amazing. You really can’t do better in Dallas. We are only... Read More
Best place to live! I’ve lived here with my husband for 2.5 years and we have LOVED it. The building is beautiful and the staff is amazing. You really can’t do better in Dallas. We are only moving because it’s time for a house, but we wouldn’t even consider moving to another apartment - we have been totally spoiled here.
We’ve joked that we don’t think we have neighbors because we’ve never heard a sound through the walls of our apartment. I’m not sure how it’s possible because we definitely do have neighbors, but I think that’s one of the many perks of living in a new build.
I’m sure the maintenance team is amazing, but I wouldn’t even know because we haven’t had a single reason to call them.
Our puppy loves it here too. It is such a bittersweet farewell. Thank you, Novel!
Junior Venegas
★★★★★
Beautiful community! Everyone goes above and beyond at Novel Turtle Creek and always makes you feel so special! Anthony, Lauren, Dez, Alex and Courtney, high five on making this community shine!
Andrea P
★☆☆☆☆
The building is beautiful and the staff are nice. However, they claimed that we damaged the carpet and charged us almost $500. This was an absolute lie and virtual theft of our money. When we moved in... Read More
The building is beautiful and the staff are nice.
However, they claimed that we damaged the carpet and charged us almost $500. This was an absolute lie and virtual theft of our money. When we moved in the apartment was filthy. The toilet was nasty, the bedroom fan was grimy, the floors and baseboards dirty, the light fixtures in the kitchen were greasy and full of dust. I cleaned the entire apartment myself. When we were moving out I made sure to clean everything to be spotless. There was ZERO damage or dirt, yet they claimed that we damaged the carpet. Dishonest to say the least. I have tried to call both the apartment building as well as GreyStar and no one will respond. Be aware.
M P
★☆☆☆☆
Property management is AWFUL, they’ll refuse to help you if you need something because “the property manager’s hours are 8:00-2:00”. We are normal people with jobs that is ridiculous, a REAL property manager is available 24/7, 365... Read More
Property management is AWFUL, they’ll refuse to help you if you need something because “the property manager’s hours are 8:00-2:00”. We are normal people with jobs that is ridiculous, a REAL property manager is available 24/7, 365 days a year. And the amenities aren’t worth it. Just yesterday the valet driver left the complex for 30+ minutes with the lockbox with EVERYONE’S car keys, my final straw. Lots of units have issues with the smoke alarms and odd smells. Speaking of which, it constantly smells like weed outside. If you’re going to live somewhere at this price choose somewhere else.