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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
It’s not even a one star apartment complex the property management (Rebecca) is so unprofessional and nothing ever gets done around the apartments I’m glad my contract is over will post actual prove when an actual maintenance... Read More
It’s not even a one star apartment complex the property management (Rebecca) is so unprofessional and nothing ever gets done around the apartments I’m glad my contract is over will post actual prove when an actual maintenance request is sent and done a month later so unprofessional. I’ve asked her to send me a picture of the trash fee and her response was “I don’t have to do anything I saw you break a piñata outside, it is what it is pay it!”mind you she doesn’t have pictures because I didn’t even have trash. I got my money order on the 3rd and got out of work early to pay only to find office closed like always! She is very unprofessional!
lucky Stash
★☆☆☆☆
Staff is amazing...a job is a job which is understandable,but put paint over problems...serious health problems and say it's fixed...all I wanted was to walk away...something so simple....but umm yeah not an area worth a penny😅🤷🏽♀️🤦🏽♀️ Read More
Staff is amazing...a job is a job which is understandable,but put paint over problems...serious health problems and say it's fixed...all I wanted was to walk away...something so simple....but umm yeah not an area worth a penny😅🤷🏽♀️🤦🏽♀️
Am R
★★★★★
We are fixing to move out of here, so I feel like this is the best time to give a review. Everything is always what you make it, honestly. This really isn't a bad place to live.... Read More
We are fixing to move out of here, so I feel like this is the best time to give a review. Everything is always what you make it, honestly. This really isn't a bad place to live. Both of the front office ladies are always nice and friendly, even when we have issues with the apartment, they have never been rude. Always amazing customer service!! Parking isn't the best, but that really is something that can't be helped in Dallas. You will still have a parking spot though, it is just a tight fit. Never had an issue with receiving packages. There have been a couple of things that needed fixing that were not fixed, but when our ac was having issues someone came right over and helped us out. Now on to cockroaches. When we first moved in we had a bit of a problem, We got someone to spray, kept things clean, and within a week the issue was resolved. This isn't the best neighborhood in the world, but we do have a security officer who patrols at night, and I never felt unsafe. As long as you pay your rent, be a polite human and such, you really shouldn't have an issue here. I feel like we got really lucky to find such a chill place. If I ever was to move back to Dallas, these would be the apartments I would come back to. I am very thankful!
Darryl Barnes
★☆☆☆☆
I'm a senior citizen. I have some medical issues. My experience is this. Nice neighbors, quiet 99% of the time. Management called once to make sure I was ok. House sitter left garbage can on porch. It... Read More
I'm a senior citizen. I have some medical issues. My experience is this. Nice neighbors, quiet 99% of the time. Management called once to make sure I was ok. House sitter left garbage can on porch. It was sitting there while I was away.
Maintenance leaves a lot to desire! Battling the same plumbing issues since before the management change. I've made 9 calls to the office today 8/9/21. All about my AC NOT WORKING. It's 90 plus in my apartment now. Got one answer and unable to leave a message. Rings several times then clicks you over to silence before it say "thanks for calling" and disconnects.
If they prioritize jobs and improve maintenance response time. This place would be nicer.
Lizzie Tennell
★☆☆☆☆
This place is the worst. Please, please, do not think the people leaving bad reviews are just upset..they are being truthful. Staff is rude and dishonest. They kept our deposit and charged us other fees upon move... Read More
This place is the worst. Please, please, do not think the people leaving bad reviews are just upset..they are being truthful.
Staff is rude and dishonest. They kept our deposit and charged us other fees upon move out..they would not provide pictures or invoices backing up their charges. When we were sent to collections I asked the rep to also send me this information..she never did either(even said to me that it looked like East Town just wanted money) and I've not received a call from her since. I gave her my new address to at least send us a physical bill...one never came.
Water is turned off randomly without notice. Several plugs in our apartment did not work and no one came when I called to report them. Just gave up and lived with it. Roaches will infest. Gun shots will be heard. Your car will get damaged(parking spaces are tiny and the residents don't care if they dent your doors or scrape your bumper.)
Someone tried to break into our apartment late at night, woke up to the door knob being violently pulled on. When I banged back on the door whoever it was ran off.
I know this area isn't the safest, but I've lived in unsafe areas of Dallas for awhile... and in communities that actually put some effort into doing what they can to curb robbery and belligerent residents...these people do not.
Presidium used to manage this property. I'm not sure if they still manage it but by the looks of recent reviews nothing has changed.
Do not lease here and do not lease with a community managed by Presidium. There are other affordable communities in the area that will take better care of their property and residents.