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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Apartment community is great. Very clean property with great amenities. Abdulai is very helpful and friendly. I chose to move out only to move to a different city but I would stay at Mercer 1900. The maintenance... Read More
Apartment community is great. Very clean property with great amenities. Abdulai is very helpful and friendly. I chose to move out only to move to a different city but I would stay at Mercer 1900. The maintenance team is always quick/ efficient and amazing guys.
Laura Baker
★★★★★
I want to give a big shoutout to Stephan! He’s been incredibly helpful and thorough in making sure my new unit was move-in ready. He took the time to address everything I needed, is always so friendly... Read More
I want to give a big shoutout to Stephan! He’s been incredibly helpful and thorough in making sure my new unit was move-in ready. He took the time to address everything I needed, is always so friendly & has such a positive attitude. I truly appreciate his professionalism and how easy he made the transition into my new home!
Gabs
★☆☆☆☆
In my opinion, this place is a habitable issue at this point. The sanitary and safety risks are appalling, see pics. Specifically in Buildings 6&7. It’s embarrassing to even invite guests over. There’s about a 50/50 chance... Read More
In my opinion, this place is a habitable issue at this point. The sanitary and safety risks are appalling, see pics. Specifically in Buildings 6&7. It’s embarrassing to even invite guests over. There’s about a 50/50 chance the gates will work, I had a guest have their catalytic converter stolen overnight, no working gate all weekend. Less issues when I lived in the Cortland Waters Edge complex down the street. You call this office and they claim my concerns are being addressed and that they are “doing their best”
Jizzle Dazzle
★★★★★
Such a great team! With an outstanding leasing agents Natasha and Abdulai it has been an absolute pleasure to work with them. Both of them are knowledgeable, professional, and always go above and beyond to assist everyone.... Read More
Such a great team! With an outstanding leasing agents Natasha and Abdulai it has been an absolute pleasure to work with them. Both of them are knowledgeable, professional, and always go above and beyond to assist everyone. They are friendly and accommodating which makes the leasing process easy. They have an incredible support team Christian and Wanda who are always responsive and dedicated to residents satisfaction. Thanks to Danielle the property manager for carrying such a great front office. The maintenance team is always on top of any issue I have. The community is in a great location. I love it here. Would definitely recommend.
Shayla Williams
★☆☆☆☆
I’ve lived at Mercer 1900 since October, and it’s been a major disappointment. For the amount of rent residents pay (over $1600/month), basic safety and maintenance standards should be a given — but that’s not the case... Read More
I’ve lived at Mercer 1900 since October, and it’s been a major disappointment. For the amount of rent residents pay (over $1600/month), basic safety and maintenance standards should be a given — but that’s not the case here.
The security gate between buildings 6/7 has been broken since before the New Year, and despite multiple complaints, there has been no update or repair. This is a serious safety concern that management continues to ignore.
Maintenance requests consistently take over 48 hours to complete — when they’re even done at all — and the work is almost always rushed or incomplete. I’ve been dealing with a foul stench coming from my water for months. After finally submitting a request, I was told to use a bogus method that didn’t resolve the issue, and there’s been no follow-up since.
The trash situation is also terrible — it regularly piles up because it’s not consistently picked up. Yet management is quick to charge $50 fees without hesitation.
To make matters worse, emails go unanswered. I’ve submitted multiple complaints since January, and when I finally got a response two weeks ago, it was just a blanket excuse about “ongoing issues” with no follow-up or resolution.
When I first toured the complex, I was impressed — but living here has been anything but pleasant. I can’t wait for my lease to end in October. Save yourself the stress and look elsewhere. This place is not worth the money or the headache.