Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I wanted to give this place 4+ stars because I mostly love my unit , the community events, and the staff, Draper in particular has been nothing but amazing since I moved in. However, there’s a couple... Read More
I wanted to give this place 4+ stars because I mostly love my unit , the community events, and the staff, Draper in particular has been nothing but amazing since I moved in. However, there’s a couple of things that really disappointed me. Someone on my side of the complex smokes weed almost daily and although that would be none of my business, I smell it through the vents in my unit and sets off my allergies every single time making me uncomfortable in my own home. I’ve complained about it a few times but nothing has been resolved so I had to buy an air purifier. Secondly, before moving in I asked about the filter on the refrigerators and was told maintenance replaces them when needed at no additional cost. Fast forward a year and a new fridge later (the 1st one was defective) I’m told it now cost $46 to replace the filter on a fridge I don’t own! Why would I pay to maintain an appliance that is not mine?! I pay way too much in rent now to be expected to pay this too. Not to mention, the girl I spoke to couldn’t even tell me when this new policy changed as I sure as heck didn’t get an email notice. Mind you, I receive and read every single email they send. I’m just really disappointed in how my overall experience is turning out and even more disappointed that I renewed my lease and will have to deal with this for another year.
gillian barnes
★☆☆☆☆
Long read but worth it. Absolutely Unprofessional and Disappointing Experience. Avoid This Complex I would give zero stars if I could. I signed a lease for a studio apartment in May that was supposed to feature floor-to-ceiling... Read More
Long read but worth it.
Absolutely Unprofessional and Disappointing Experience. Avoid This Complex
I would give zero stars if I could. I signed a lease for a studio apartment in May that was supposed to feature floor-to-ceiling windows, a balcony, and a skyline view. The move-in date was set for June 26, perfectly timed to line up with the end of my current lease on July 3. Everything seemed in order, until I received a call on June 18, just a week before my move-in date, saying the unit I signed for was no longer available.
Why? Because the unit had been “destroyed” by the previous tenant due to infestations some sort. Apparently, the damage was so severe they had to tear out the flooring and cabinets, and it won’t be livable for another six weeks something they failed to catch until just now. That alone is disturbing and should have been communicated far earlier. To make matters worse they now have that exact unit back up on their website to be lease July 12.
Their proposed solution? A completely different unit that lacks every major feature I signed up for. No balcony, no floor-to-ceiling windows, and instead of a skyline view, I’d now be staring directly at a parking garage of the high rise next door. And the cherry on top? the rent for this downgrade is higher than what I originally agreed to and signed my lease for.
The only thing they offered me was a refund of the application fee. When I asked if they would at least honor the original rent price, especially considering the major downgrade in amenities, they said no and told me there was “nothing they could do.” They also claim they can’t find my original lease that I signed in May, which I’ve asked for multiple times for documentation.
The level of disorganization and lack of professionalism here is astonishing. I’m now left scrambling to find new housing with less than two weeks’ notice, all because of their negligence. If this is how they treat future tenants before you even move in, I can’t imagine what actually living here would be like.
I would not recommend this apartment complex to anyone. Proceed with extreme caution.
Beau Luna
★★★★★
The Maddox is a great place to live at. The units are beautiful and the staff are great too! The leasing office communication is absolutely amazing. And want to mention that Draper is great, he’s very professional... Read More
The Maddox is a great place to live at. The units are beautiful and the staff are great too! The leasing office communication is absolutely amazing. And want to mention that Draper is great, he’s very professional and nice!! Whenever I have problem, an email is always answered quickly! I’ve only been here a couple months and so far, it’s been better than the past places I’ve been to. I feel safe here and Nobody ever ever bothers you and it’s a really quiet community, & everything is nearby. 10/10 stars if I could :) I absolutely love living here!
Shane Lewis-Watkins
★★★★★
I moved here in December I love love LOVE my apartment and my pool view balcony . The property management team are very prompt with maintenance request and are very responsive. The only thing I wish we... Read More
I moved here in December I love love LOVE my apartment and my pool view balcony . The property management team are very prompt with maintenance request and are very responsive. The only thing I wish we had is a Club Room . The property is conveniently located with an LA Fitness and Kroger , Also Target and Ross are across the street what more can you ask for ? Big Shout out To Draper thanks for making my Transition from Atlanta to Dallas very Smooth. Great Guy with Great Customer Service . 5 Stars .
Vina Le
★★★★★
Draper and Mareena are the best leasing agents! They are extremely efficient and make living here easy and stress-free. They are always quick to respond, attentive to any needs, and go above and beyond to ensure everything... Read More
Draper and Mareena are the best leasing agents! They are extremely efficient and make living here easy and stress-free. They are always quick to respond, attentive to any needs, and go above and beyond to ensure everything runs smoothly. I truly appreciate their professionalism and the great experience they provide!