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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Decent place to live - good location and relatively modern apartments. However the apartment is very slow to repair the building. For example, the EV charger went out months ago and still hasn’t been replaced. How long... Read More
Decent place to live - good location and relatively modern apartments.
However the apartment is very slow to repair the building. For example, the EV charger went out months ago and still hasn’t been replaced. How long could it take to purchase an EV charger? I think I could go online right now and get one within a week. Additionally, my locked car was stolen from inside the garage. While I do not blame the complex for the theft, I was deeply upset when I received an email from the complex about a week later with a picture of ~5 different doors to the complex / garage that were broken, meaning that anyone could get into the building through multiple different access points. Some of the doors had been broken for weeks and they hadn’t bothered to fix them and while they were broken my car was broken. Not to mention the complex was incredibly unhelpful in finding my car (they wouldn’t look through the footage and wouldn’t let me look through the footage).
Ricky
★☆☆☆☆
Tried to schedule a tour online, but the link was not working. I dropped in to check if they could take a walk in, but the office was closed early for an event. A leasing agent happened... Read More
Tried to schedule a tour online, but the link was not working. I dropped in to check if they could take a walk in, but the office was closed early for an event. A leasing agent happened to walk by and I simply asked how we could schedule a tour since the online link was broken. She continued to repeat that the office was closed so she couldn't assist. There are many apartments at similar price points nearby with way better customer service, steer clear!
Matthew Leyden
★★★★★
I lived here for about a year and a half. This was probably my best apartment experience. I highly recommend L2 Uptown. The leasing staff and maintenance staff respond to questions or issues quickly, the building is... Read More
I lived here for about a year and a half. This was probably my best apartment experience. I highly recommend L2 Uptown. The leasing staff and maintenance staff respond to questions or issues quickly, the building is safe, and the amenities are worth the fee in my opinion.
chris
★☆☆☆☆
We have lived at L2 Uptown since March 2019 and we loved it under the previous management, ZRS. We renewed for the second year just months before The Connor Group purchased the complex. Since then, everything related... Read More
We have lived at L2 Uptown since March 2019 and we loved it under the previous management, ZRS. We renewed for the second year just months before The Connor Group purchased the complex. Since then, everything related to the complex has been an absolute disaster.
The employees are rude, unhelpful, and unresponsive. They seem to cycle through employees every few months. They do not respond to emails in a timely fashion, most of the time they do not respond at all.
The building is filthy on a consistent basis. The Connor Group did not even have the equipment to clean the hallway flooring for the first few months. The hallway is constantly sticky and trash builds up everywhere. There has been broken glass in the back parking lot since they purchased the site and when I told the office about it, they mentioned the garbage truck creates this glass every time they empty the dumpster. However, this was never an issue with previous management.
The Connor Group changed the colors from a tasteful, resort style to colors that look like they are meant for a pre-school (orange, black, yellow, light blue, dark blue). The common area restrooms are filthy and not clean regularly.
Over the summer, trash would be found in the pool on a consistent basis and the water would be cloudy. I complained about this also and I was told that the maintenance man would be cleaning the pool weekly since he is licensed - anything to cut costs.
The fire alarm consistently goes off for extended periods of time and the first few times management did not know where the panel was.
The site was under construction from May-November, even though I was told by the then property manager that it would be done in September. The construction workers were dirty, leaving equipment unsecured, plugging into tenants electric, bringing their children to work, and MOST IMPORTANTLY NOT WEARING MASKS IN THE MIDDLE OF A PANDEMIC. I complained about the lack of following CDC guidelines to the office multiple times to no avail.
The printers and computers were removed from the business center approximately 1-2 months ago and still have not been replaced. Packages are being lost that never happened with previous management.
The renewal tactics they take are extremely aggressive and disturbing. I do not recommend this complex anymore since The Connor Group took over and I do not recommend any other property they own.
The landscaping has died since they took over and was replaced once a few months ago with plants that are now dead again.
Ashley Peters
★★★★★
Me and my twin signed a lease with L2 after visiting 10 other apartment complexes in this area!! This apartment felt the most homey and friendly by far! Great location!! Amber was the easiest person to do... Read More
Me and my twin signed a lease with L2 after visiting 10 other apartment complexes in this area!! This apartment felt the most homey and friendly by far! Great location!! Amber was the easiest person to do business with and let’s be honest I want to be friends now! Hahah anyways, great experience for my first ever apartment! Also feels extremely safe!