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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
My name is Zerick Robinson and I resides at the Kensley Apartments. On July 13 2025 I had my car window broken. The property has cameras but Mia Evans is not trying to assist in any way.... Read More
My name is Zerick Robinson and I resides at the Kensley Apartments. On July 13 2025 I had my car window broken. The property has cameras but Mia Evans is not trying to assist in any way. I took my police report into the office and was told that it takes 24 hours for someone to look at the cameras. The cameras is supposed to be connected to the Irving Police department. Mia is giving me an excuse that she is waiting on Regional Terri who she is relying on someone to contact her. Mia is nothing like Mrs. Cleveland, she would have emailed Terri for a status update. Now what if a Murder happened and the IPD needed access to the camera and they see Mia and she is telling them that, the property has no Sr manager and she is awaiting on Regional who is waiting on someone to review and get the footage to her. I honestly does not believe Mia. Reviewing footage does not take that long, and the property not having a Sr manager has nothing at all to do with me. I am not going to play the waiting game on a email from Tom Mary and Sally. Everyone does not read and responds back to there email. If Mrs. Cleveland was still here, I would have had an update. I do not see anything wrong with giving Mia temp access to the cameras, until they hire a Sr manager. It cuts down the waiting game. If this was Terri or Mia car they would feel the same way to. I had a outstanding working relationship with Mrs. Cleveland she went a step and above for the residents she put herself in our place. I should not have to play the drag game with getting a copy of the footage. Who wants to keep being told they is waiting on someone. Once again everyone does not read and responds back to there email or voicemail. I am trying to contact an attorney in order to get Mia and Terri to get the footage. If I was regional and I had a property without a Sr manager and the property had cameras I would give the Assistant manager temp access until I could hire and place a Sr manager. Once again I am not going to keep going in the office and Mia is saying that she is still waiting on Terri and she refuse to send a email over to her. It is possible that she has responded and Mia has not taken the time out to read and check her emails.
Nemiaha Thomas
★★★★★
Me and my mom came and toured the 2 bedrooms. Although we decided to go with another apartment community. Marlecia was really nice she showed us the amenities and was very knowledgeable about the complex. There was... Read More
Me and my mom came and toured the 2 bedrooms. Although we decided to go with another apartment community. Marlecia was really nice she showed us the amenities and was very knowledgeable about the complex. There was not one thing we asked her that she did not know. If you are looking to move to kensley ask for Marlecia, she will give you the full experience.
Licia Beez
★★★★★
Clean, wonderful office staff full of light and positive energy. Let me tell you about the property. Clean, maintenance staff around the clock, clean gym, clean pools. No signs of infestation nor the smell of mildew and... Read More
Clean, wonderful office staff full of light and positive energy. Let me tell you about the property. Clean, maintenance staff around the clock, clean gym, clean pools. No signs of infestation nor the smell of mildew and mold. These are the apartments you want to be at. Thanks Kim for all your help.
Alana Garza
★★★★★
5 stars for the amazing Mia Evans, the assistant community manager! She’s not only extremely good at what she does but she’s also very kind and understanding of any issues that arose at both my apartments while... Read More
5 stars for the amazing Mia Evans, the assistant community manager! She’s not only extremely good at what she does but she’s also very kind and understanding of any issues that arose at both my apartments while living here for 3-4 years. Additionally, a shout out to the manager, Coiya, and the leasing team for their work as well in keeping the community informed and safe.
Rodney Hunter
★☆☆☆☆
BEYOND Terrible! I’ve been here for a year now and it’s gotten worse every month! You got tons of kids running and playing all in the street all day without ANY parental supervision at ALL. I’ve reported... Read More
BEYOND Terrible! I’ve been here for a year now and it’s gotten worse every month! You got tons of kids running and playing all in the street all day without ANY parental supervision at ALL. I’ve reported this to the office and all they can tell me is to call the security on duty or 911. They send out emails and nothing changes. I call the security and NOTHING changes! I’ve almost hit a few small kids running behind and in front of my car when I’m leaving or trying to park. It’s unbelievable! You hear nothing but cars blowing their horns all day while trying to dodge all the kids in the street! You’ve also got teenagers and young adults just screaming and running up and down the stairs at night making TONS of noise! Suppose to be a curfew but they don’t care. AGAIN I’ve called the security and NOTHING changes. Why should I have to call 911 for help, when the apartment complex has security for these reasons? Also, my apartment is INFESTED with nats!! I’ve gotten spray and bug zappers all over my apartment just to kill them but they still linger. I’ve overheard other tenants in my building complaining of the same thing. The nats are HORRIBLE! Guess I’ll have to start calling 911 with noise complaints now! Move here at your OWN risk! Consider yourself WARNED!