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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I've been a resident here for quite some time, and I couldn't be happier! The community is fantastic—it's a great place for families, with a welcoming atmosphere and friendly neighbors. I frequently use the business center, which... Read More
I've been a resident here for quite some time, and I couldn't be happier! The community is fantastic—it's a great place for families, with a welcoming atmosphere and friendly neighbors. I frequently use the business center, which is always clean and well equipped and well-maintained, and the pool is a perfect spot to relax.
The staff truly go above and beyond! They are always friendly, helpful, and responsive - quick to address any concerns. It's clear they care about the residents and take pride in making this a wonderful place to live.
If you're looking for a community that feels like home, this is it! Highly recommend.
Rosi Torrado
★★★★★
I wanted to take a moment to appreciate how much this apartment complex has changed since Lauren came to management. I have lived here since 2023 and ever since she came here there have been lots of... Read More
I wanted to take a moment to appreciate how much this apartment complex has changed since Lauren came to management. I have lived here since 2023 and ever since she came here there have been lots of improvements And I have experienced them.The gym is always clean, the green areas , the rules and everything else has changed for the better.
Great work and I would recommend Kensington Park to live.
Mikaela Rios
★☆☆☆☆
DONT MOVE HERE!!! (Injury, Bugs, ETC) First week of living here I ended up with a deep second degree oil burn due to a broken temp control gauge on the stove which the apartment replaced the stove... Read More
DONT MOVE HERE!!! (Injury, Bugs, ETC)
First week of living here I ended up with a deep second degree oil burn due to a broken temp control gauge on the stove which the apartment replaced the stove but took no accountability for not replacing the old and broken equipment to begin with. Management is awful Maureen will hang up on you the moment she doesn't want to deal with the issue at hand, ignores calls, etc. Getting things repaired is a pain as well you have to harass them to do anything. The gym is always broken as well as kids running around rampant in the gym unsupervised. Gates always breaking and FOBs/Code rarely work constantly. The garbage compactor is always overflowing and trash is left in front of the dumpster consistently. They knowingly let 2 hoarders live in my building which caused a massive roach infestation in all the apartments in the building (building 8) and they won't respect your wishes of being home when pest control shows up. I can keep going but these are all issues that I and it seems many others tend to have with this complex. Not worth the high rent prices they charge better going somewhere else in the area.
Maizy Williamson
★★☆☆☆
(Rating based off of tour only) Christine and Lauren were extremely unwelcoming and uninformative. My partner and I scheduled a tour ahead of time, but Christine could not provide any prices on rent, fees, amenities, etc. She... Read More
(Rating based off of tour only)
Christine and Lauren were extremely unwelcoming and uninformative. My partner and I scheduled a tour ahead of time, but Christine could not provide any prices on rent, fees, amenities, etc. She began quizzing us about a move-in date before we even got to tour anything. When asked about pricing and fees, she threw out frazzled excuses that she “was new and didn’t know these things.” We asked for a tour with a more experienced individual but still did not get the information or warm welcome that we expected. The apartment itself is fine. Carpeted (a red flag for us), poor quality kitchen appliances, very little natural light, definitely not well-maintained.
Jonathan Lewis
★☆☆☆☆
I have lived at this property on 2 occasions. A few years back, not bad at all and very satisfied! April 2025, not so much. I applied and accepted an apartment which was never available to be... Read More
I have lived at this property on 2 occasions. A few years back, not bad at all and very satisfied! April 2025, not so much. I applied and accepted an apartment which was never available to be toured or seen. We were always told "It is not ready and will not be ready until closer to your move in date" when asked to see the apartment prior to our move in date. This carried on until the day before my move in date. The day before our scheduled move in date, I contacted the leasing office asking to see the apartment. We were told the cleaners had not cleaned and would not clean until the morning of move in. Having movers scheduled to move me already, I had no choice but to trust the apartment would be ready. Upon receiving our keys on our scheduled move in date, we entered the unit along with our movers only to find the apartment dirty, dusty, mold and mildew on window seals, filth everywhere. We immediately contacted the office and maintenance came and wiped down mold/ mildew from window seals, repairing cabinets and fixing things that should've been completed prior to our move in. There was no cleaning done and a smell of moisture. Later that evening we began to see roaches all in the kitchen, laundry room, bedrooms and even inside the refrigerator.
Maintenance immediately swapped out the refrigerator with one in much better condition. The office was contacted immediately and we were told pest control would be out to sprav on the following Tuesday due to it being the scheduled day for them to come. Over the weekend we noticed there was not only roaches but a major infestation. Tuesday came and pest control entered the apartment and exited 2 minutes later. After "treating" we noticed the infestation continued. All office staff denied any reports of an infestation from the prior residents. I'm sorry but an infestation does not happen overnight!
Maintenance placed sticky pads in various locations throughout the apartment. Wednesday following pest control on Tuesday, the sticky pads were full of roaches. We then complained again and requested another apartment. We toured another apartment in a different building and was greeted during the tour by a roach scaling the wall. Pictures were taken and shown to the office staff. "Confused" they accepted our declining of the unit and offered another unit in yet another building. This apartment appeared to be larger (rent increase) and cleaner but dead roaches were found on the frame of the refrigerator. I asked maintenance if there was a possibility the roaches found dead on the frame of the fridge were possibly moved into the unit while swapping it. The answer he gave was "NO, when an appliance is removed from a unit, it is discarded." We agreed to move to the unit in hopes to get an immediate solution to the problem but NO! The apartment must've had to be rebuilt because it still was not ready to move into after 2 weeks of additional bombing and poor communication. We requested compensation for movers and they were "approved" by corporate. After the long wait for the completion of the 3rd unit we decided just to leave and find another complex. We then requested to terminate our lease and was granted our request. That request came with conditions! By moving away from the property NO COMPENSATION for movers were honored. So much personal property and furniture had to be discarded. No deposits were returned or any compensation of any type was given. Now that I have an attorney involved and I have completed my move, I ADVISE ANYONE TO TOUR AND CHECK THE UNITS PRIOR MOVE IN AND NEVER FALL FOR THE "WE HAD NO COMPLAINTS IN THE PAST" There's a review from the unit I was assigned from years ago with the exact same complaints and NOTHING has been done! There is newer and more reasonably priced apartments in the area. ROACHES INFESTATIONS, MOLD, MILDEW, FLOODING IN THE 900 building is REAL! IT IS ALL DOCUMENTED!