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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
UPDATE: I am updating the original review. After the property manager Travis left the community is not the same as it used to be! There is definitely lack of support from the management side. Residents are not... Read More
UPDATE:
I am updating the original review. After the property manager Travis left the community is not the same as it used to be!
There is definitely lack of support from the management side. Residents are not putting their trash in the trash cans, making the corridor smells bad and management is not taking any actions. See the pictures in the reviews.
Since the management has changed, so much have changed on a negative note.
Original Review:
We have been living at this property for over 3 years now and renewed our lease last year. Our apartment has high ceilings with lots of natural light, and large bathrooms and closets.
Firstly, the staff here is amazing, they are very helpful! Brene, Josh, Morgan and Travis are my favorite. Staff is professional, friendly and have always listened to our concerns. What I like most about is that concerned are not only listened, but they are resolved as soon as possible. We had few bad experiences like trash is not being picked up on time, but none of those issues were major. We discussed this issue with new property manager (Travis), and the issue was resolved within a week! Since then, the trash is being picked up onetime. I must say Travis is very transparent and get the job done!
Secondly, the communication from staff is good. Maintenance requests are completed onetime, sometime completed next day!
Everything is neat by even the airport!
Last but not the least, the property is clean and has beautiful amenities.
I LOVE their coffee!!!
Thank you ZRS management.
Valeriia Ten
★★★★★
I’ve had such a great experience working with Jacob from the leasing office! He’s incredibly responsive, professional, and always willing to help. Anytime I had a question or needed assistance, he got back to me right away... Read More
I’ve had such a great experience working with Jacob from the leasing office! He’s incredibly responsive, professional, and always willing to help. Anytime I had a question or needed assistance, he got back to me right away and made the whole process so much smoother. It’s rare to find someone so attentive and reliable — truly appreciate all his support. Highly recommend working with him!
Leila Ezell
★★★★★
I toured here and had the BEST experience with the leasing agent Anthony. I was on a time crunch and needed to view at least one of the floor plans I was looking at. We checked out... Read More
I toured here and had the BEST experience with the leasing agent Anthony. I was on a time crunch and needed to view at least one of the floor plans I was looking at. We checked out both units AND went over all the pricing info. Although it ended up being out of budget for me this time, I will still remember Jefferson on Collins fondly because of this experience and will consider living here in the future. The amenities are incredible and well kept. The office staff were all kind, attentive and well-informed to answer all my questions! 10/10 experience.
Jennifer juarez
★☆☆☆☆
Drove four hours just to be told “we are having a meeting right now, can you come back in 45 mins”didn’t even make it inside the leasing office before being told this. I tried stopping by yesterday... Read More
Drove four hours just to be told “we are having a meeting right now, can you come back in 45 mins”didn’t even make it inside the leasing office before being told this. I tried stopping by yesterday at 5:50pm just to get a brochure, and the gentleman inside just looked at us, from the inside of the locked building, mind you they close at 6pm. Common courtesy and customer service is not something I’ve experienced with this property. Do better.
Michael Miller
★☆☆☆☆
The ONLY place where the landscaping is nice is the ENTRANCE. Do not be fooled! I've lived as JNC, now known as Zenith, since April 2023. If you are looking to live in a "luxury" apartment that... Read More
The ONLY place where the landscaping is nice is the ENTRANCE. Do not be fooled! I've lived as JNC, now known as Zenith, since April 2023. If you are looking to live in a "luxury" apartment that isn't luxury, and grossly overpay unless you are low income, then this is the place for you. Glorified section 8 housing with "attainable housing". Don't take my word for it, come walk the property. Walk on the first floor of building six, see the disgusting hallway. Look at the mulch instead of grass ( which hasn't been mulched in the two years I've been here). Four management teams since I've lived here, with the same story: working on improving then a new manager comes in and starts over; very little accomplished. Vicious cycle. I will recommend going to another community if you make more than there threshold and you have to pay full price. If you can get approved for their attainable housing, this might be a cool spot for you. Otherwise, I'd run. I really wanted to live here 7-10 years but the same cycle of BS is going on all the time.