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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
UPDATE: I am updating the original review. After the property manager Travis left the community is not the same as it used to be! There is definitely lack of support from the management side. Residents are not... Read More
UPDATE:
I am updating the original review. After the property manager Travis left the community is not the same as it used to be!
There is definitely lack of support from the management side. Residents are not putting their trash in the trash cans, making the corridor smells bad and management is not taking any actions. See the pictures in the reviews.
Since the management has changed, so much have changed on a negative note.
Original Review:
We have been living at this property for over 3 years now and renewed our lease last year. Our apartment has high ceilings with lots of natural light, and large bathrooms and closets.
Firstly, the staff here is amazing, they are very helpful! Brene, Josh, Morgan and Travis are my favorite. Staff is professional, friendly and have always listened to our concerns. What I like most about is that concerned are not only listened, but they are resolved as soon as possible. We had few bad experiences like trash is not being picked up on time, but none of those issues were major. We discussed this issue with new property manager (Travis), and the issue was resolved within a week! Since then, the trash is being picked up onetime. I must say Travis is very transparent and get the job done!
Secondly, the communication from staff is good. Maintenance requests are completed onetime, sometime completed next day!
Everything is neat by even the airport!
Last but not the least, the property is clean and has beautiful amenities.
I LOVE their coffee!!!
Thank you ZRS management.
Leila Ezell
★★★★★
I toured here and had the BEST experience with the leasing agent Anthony. I was on a time crunch and needed to view at least one of the floor plans I was looking at. We checked out... Read More
I toured here and had the BEST experience with the leasing agent Anthony. I was on a time crunch and needed to view at least one of the floor plans I was looking at. We checked out both units AND went over all the pricing info. Although it ended up being out of budget for me this time, I will still remember Jefferson on Collins fondly because of this experience and will consider living here in the future. The amenities are incredible and well kept. The office staff were all kind, attentive and well-informed to answer all my questions! 10/10 experience.
Valeriia Ten
★★★★★
I’ve had such a great experience working with Jacob from the leasing office! He’s incredibly responsive, professional, and always willing to help. Anytime I had a question or needed assistance, he got back to me right away... Read More
I’ve had such a great experience working with Jacob from the leasing office! He’s incredibly responsive, professional, and always willing to help. Anytime I had a question or needed assistance, he got back to me right away and made the whole process so much smoother. It’s rare to find someone so attentive and reliable — truly appreciate all his support. Highly recommend working with him!
Hangchhuma Rai
★☆☆☆☆
I came in for a tour and was incredibly disappointed. The leasing agent, Anthony, barely spoke to us or explained anything. He just walked us around the amenities and a model 1 bedroom without offering any details... Read More
I came in for a tour and was incredibly disappointed. The leasing agent, Anthony, barely spoke to us or explained anything. He just walked us around the amenities and a model 1 bedroom without offering any details — no breakdown of fees, no info about the units, and zero engagement. It honestly felt like he didn’t want to be there. He had no knowledge of the apartment building or how to conduct a tour, and he definitely didn’t know how to talk to prospective tenants. The entire experience was frustrating and a total waste of time. I’m shocked someone with such poor communication skills was hired to represent this property. Management really needs to reconsider who they have as the face of their leasing team. Absolutely would not recommend.
Lakshya Manandhar
★☆☆☆☆
I had a very disappointing experience during my apartment tour. The person assisting us, Anthony, was completely unhelpful. He barely spoke or offered any information, and there was no effort to walk us through the amenities or... Read More
I had a very disappointing experience during my apartment tour. The person assisting us, Anthony, was completely unhelpful. He barely spoke or offered any information, and there was no effort to walk us through the amenities or highlight anything about the property. At one point, he even claimed it was raining as an excuse not to show us around—when it clearly wasn’t. Everything we asked was met with vague guesses or indifference. It felt like he didn’t want to be there, and it showed. If you’re serious about finding a new home, I recommend asking for someone else—or looking elsewhere.