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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Absolute best! Well kept luxury apartment. Maintenance is top-notch, amazing gym, pool and lounge. Rent is a bit higher ($200-$300) compared to the other apartments around the block, but I'm satisfied.
Brenda Gonzalez
★★★★★
I’ve been living here for a couple weeks and it is great. The leasing agents are super nice and helpful. Also, when I moved in there was a few undetected repairs that needed to be done and... Read More
I’ve been living here for a couple weeks and it is great. The leasing agents are super nice and helpful. Also, when I moved in there was a few undetected repairs that needed to be done and maintenance came within less than 24 hours to fix them. So far it has been a great experience.
Yella Diamond
★★★★★
I had applied for a unit early March. However at the time the 3rd party verification process was causing major delays. I had to be out of my prev apartment 5/5 but had to extend it to... Read More
I had applied for a unit early March. However at the time the 3rd party verification process was causing major delays. I had to be out of my prev apartment 5/5 but had to extend it to move out 5/12 thinking that I’d have approved by then. Come 5/12 still no approval & a 20 foot U-Haul with my 9mo baby at a hotel. However, 5/15 I received call from Lumen that no additional information was needed and I can move in. Long story short I applied so much energy wanting the apartment not knowing the process I just knew that I could afford it so I applied and it took MOMTHS because the 3rd party kept saying they needed more info!! I love my apartment Real bad It’s kept clean, quiet and management is kind. Way better amenities & upkeep than my previous loft at Lakeside Lofts! Very pleasant community looking to stay here a couple years. So glad to be here !! You will LOVE it here. The 3rd party system is not being used anymore from what I was told.
phanee thotakuri
★☆☆☆☆
I am disappointed with the current staff at Lumen. Unfortunately, they have not been helpful and often come across as dismissive when residents raise concerns. This has created a frustrating experience. We truly miss the previous staff... Read More
I am disappointed with the current staff at Lumen. Unfortunately, they have not been helpful and often come across as dismissive when residents raise concerns. This has created a frustrating experience.
We truly miss the previous staff members—Cristal and Roberto—who were consistently kind, professional, and proactive in resolving resident issues. Their dedication and respectful communication made a significant difference in our living experience.
I hope management will consider hiring and training staff who are committed to providing quality service and respectful interactions with residents.
Nicole
★☆☆☆☆
Moved out on 4/30/25. Acct was showing 106.00 pending anything after clean out. I emailed several times and nobody responded. Mail was forwarded. I saw a review from someone that said the team will have all of... Read More
Moved out on 4/30/25. Acct was showing 106.00 pending anything after clean out. I emailed several times and nobody responded. Mail was forwarded. I saw a review from someone that said the team will have all of your contact information and will instead add it to your credit. That’s what was done here. After emails and phone calls I found this out yesterday 7/17/25. After hanging up how was I notified….VIA THE SAME EMAIL THEY HAD ON FILE. I moved of the job but also because of the homeless that populate the building at night.