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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Definitely need cameras in the stairwells and in the building hallways. We could use a few trash cans by the building doors. A few of the sprinklers definitely need to be fixed, a few constant leaks. Like... Read More
Definitely need cameras in the stairwells and in the building hallways. We could use a few trash cans by the building doors. A few of the sprinklers definitely need to be fixed, a few constant leaks. Like Shanny Shanta I too can hear my downstairs neighbors having sex. From the hard random banging on the wall it sounds like he’s trying to dig a hole to china 🇨🇳 but apparently she enjoys it cause it’s become a normal thing. Then we have the ever present random cars that show up in the middle of the night and just sit in the parking lot, like tonight walking across the parking lot a sliver Subaru with a loud engine parked then proceeded to park by the trash cans and both occupants dug through the trash with flashlights they left when they realized I was watching them. We definitely need someone monitoring the parking lots at night. I’ve never seen any security here. ALL Residents should have JFC parking stickers. We could also use a regular wrecker monitoring for vehicles that don’t belong. 1 wrecker service and not multiple contractor type.
On a more positive note, I wanted to say thank you to the cleaning lady I seen vacuuming in building 6. She had cleaned the elevator very nicely and was cleaning the walkways. THANK YOU ! Your work doesn’t go unnoticed I assure you !
Nick
★☆☆☆☆
DO NOT MOVE INTO JENSEN FOSSIL CREEK. This place has gone completely downhill and the management is a total joke — especially Kim, who might be the most useless and rude employee I’ve ever dealt with. She... Read More
DO NOT MOVE INTO JENSEN FOSSIL CREEK.
This place has gone completely downhill and the management is a total joke — especially Kim, who might be the most useless and rude employee I’ve ever dealt with. She talks to residents like we’re a problem, not people paying rent to live here. Condescending, dismissive, and completely uninterested in doing her job. If she spent half as much time actually fixing problems as she does avoiding them, maybe this place wouldn’t be such a dump.
The new owners? Even worse. Total radio silence. They took over and have done absolutely NOTHING to improve the property or fix ongoing issues. It’s like they bought the place just to watch it rot.
The entire office team is either incompetent, lazy, or just doesn’t give a damn. Good luck getting a maintenance request fulfilled within a reasonable time — or at all. The office is always “looking into it,” but nothing ever gets done.
Trash everywhere. Broken gates. Constant smell of weed and urine in the halls. Security is nonexistent. Loud neighbors, broken amenities, and hidden fees on top of rising rent. And don’t bother calling the office about anything — they’re either not there or they’ll tell you it’s not their problem.
Kim and the rest of management should be fired, and the new owners should be ashamed. This place is a scam. Stay far, far away.
Ryan Mahdi
★☆☆☆☆
Extremely Disappointed with Customer Service at Jensen at Fossil Creek I don’t usually leave reviews, but my experience with the leasing office—especially with Kim—has been frustrating enough that I feel others should be aware. From the very... Read More
Extremely Disappointed with Customer Service at Jensen at Fossil Creek
I don’t usually leave reviews, but my experience with the leasing office—especially with Kim—has been frustrating enough that I feel others should be aware.
From the very beginning, communication was poor. Kim was dismissive, unprofessional, and consistently unhelpful. Basic questions were either avoided or answered with attitude, and any concerns I brought up were met with impatience or completely brushed off. It felt like once the lease was signed, any interest in helping tenants disappeared.
Customer service here is seriously lacking. Calls and emails go unanswered for days, and when you do get a response, it’s rarely helpful or courteous. As a paying resident, I expected at least a minimal level of respect and responsiveness—but that clearly isn’t a priority here.
If you’re considering moving into Jensen at Fossil Creek, I highly recommend speaking to current residents and getting a full picture before committing. The apartment may look nice on the surface, but the way you're treated once you move in makes it hard to feel at home. I regret signing a lease here.
Ashley Neal
★★★★★
We have been here almost a month now. We absolutely love our new home. The space, the view and just a great community. The amenities are convenient and resourceful. I’ve meet a few of my neighbors and... Read More
We have been here almost a month now. We absolutely love our new home. The space, the view and just a great community. The amenities are convenient and resourceful. I’ve meet a few of my neighbors and it’s a joy to know that there are still good people in this world. JFC, thank you for giving us a place to call home.
Luz Toribio
★★★★★
I just toured this afternoon and my entire experience was 10/10. Kim was a pleasure to work with! She was very welcoming and knowledgeable. I didn’t have too many questions because she made sure to share all... Read More
I just toured this afternoon and my entire experience was 10/10. Kim was a pleasure to work with! She was very welcoming and knowledgeable. I didn’t have too many questions because she made sure to share all of the details! The community itself and the amenities are beautiful and very well maintained. I loved the apartment as well, very spacious and modern. I look forward to leasing here!