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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I cannot stress enough how disappointing our experience at Jaxxon Apartments has been. From the moment we moved in, it was nothing short of a nightmare. The apartment was absolutely filthy when we arrived. It was clear... Read More
I cannot stress enough how disappointing our experience at Jaxxon Apartments has been. From the moment we moved in, it was nothing short of a nightmare. The apartment was absolutely filthy when we arrived. It was clear that it had not been cleaned at all. There was dust, grime, and dirt everywhere, and I had to spend hours just to make the place livable. To make matters worse, the walls had clearly been painted over without any proper preparation. The paint job was sloppy, with visible brush strokes and peeling in several areas, making the apartment feel like a rundown place instead of a "freshly painted" home.
We were promised a fully renovated apartment, but what we received was nothing close to that. The apartment was in poor condition from the start. The cabinets and vents were old, and several of them had visible mold and water stains. It was clear that nothing had been updated or replaced as we had been led to believe. Instead of a modern, clean living space, we were stuck with outdated fixtures and appliances that seemed like they hadn't been touched in years.
As if that wasn’t bad enough, we discovered a hole in the door to our bedroom, which looked like it had been shot through. It was an absolute eyesore and made the place feel unsafe. When I brought this up to management, they were completely unresponsive and didn’t seem to care at all. In addition to the door issue, they also provided the wrong toilet seat for our toilet, which seemed like a small detail but was just another sign of the poor attention to detail and lack of care.
And let me not forget to mention that the water was frequently turned off. It seemed like every other week, we’d be dealing with water outages for hours, sometimes even a whole day. It was incredibly inconvenient.
Speaking of management, they were horrible. Every interaction I had with them was frustrating, and they were consistently rude. It was nearly impossible to get any sort of help or resolution to our problems. When it came time to discuss renewing our lease, the manager was incredibly pushy and made it clear she was only interested in locking us into another term. We chose not to renew, and the entire process left a sour taste in our mouths.
All in all, I would not recommend Jaxxon Apartments to anyone. The maintenance is subpar, the management is rude, and the apartment itself was in a terrible condition when we moved in. It’s unfortunate that such a place is allowed to operate without addressing these significant issues. Save yourself the stress and find somewhere else to live.
Do NOT move here.
Do NOT move here.
Do NOT move here.
Do NOT move here.
Do NOT move here.
Do NOT move here.
Do NOT move here.
Do NOT move here.
Eliza Zavala
★★★★★
I’ve recently moved in and have been enjoying my new apartment. The Maintenance people especially Sal has been very attentive and helpful. Front office was also very helpful and made my process stress free.
taylor snowden
★★★★★
Jamie is the best property manager. She takes time to get to know her tenants and communication is very good. I love living here.
Carla Linde-Garelli
★★★★★
I recently visited manager Jamie at Jaxon Apartments, and she’s keeping this property at its best! Modern and welcoming, with beautifully renovated interiors. The amenities are top-notch—especially the sparkling swimming pool, outdoor grilling station, and the fitness... Read More
I recently visited manager Jamie at Jaxon Apartments, and she’s keeping this property at its best! Modern and welcoming, with beautifully renovated interiors. The amenities are top-notch—especially the sparkling swimming pool, outdoor grilling station, and the fitness center. With great on-site maintenance, Jamie has and excellent community for anyone looking for an apartment in Arlington!
Master key Ventures
★★★★★
Enjoyed my stay here while planning to move into a new home. The office staff is amazing Jamie is very helpful and has always been the best representative to accommodate any needs here.