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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I've been here for 4 months. First of all the PROS: The maintenance crew is pretty awesome and timely. Sending direct maintenance orders on the website, including upon move in, ended up being the best and only... Read More
I've been here for 4 months. First of all the PROS: The maintenance crew is pretty awesome and timely. Sending direct maintenance orders on the website, including upon move in, ended up being the best and only route to get things done. Quick, respectful, thorough. Swader Humphrey handled most of my requests. If it wasn't for 4-5 star maintenance, my rating would be 1 star.
CONS: The apartment wasn't move in ready at all. I was told it was an upgrade from the unit I was originally moving into. Silly things like dirty and water damaged cabinets, missing floor boards, nasty dishwasher, faulty outlet, dirty patio, paint splotches on the floor, bulbs out on porch and fridge lights, old faulty sliding closet doors, stove eyelets offline, microwave was installed slanted and leaning forward, and the mailbox doors were even faulty, several just left open; there was even a door on the ground and all kinds of mail was scattered in the area. Once mine was open with mail in it. Was something stolen? No idea but I hope not. Just things I'd never seen. There was even more water coming out of the bath faucet than the shower head during my shower. And yes, an occasional roach here and there which I expected but this and all the other issues were noted on my move in inventory sheet, yet nothing was resolved on the property management's end. It wasn't until I figured out how to submit a request to maintenance that things got resolved. So, if you rent here, don't expect much of anything from management.
Christopher Lennon
★★★★★
I moved in at the end of September. Cameron & Shae have been amazing their boss too I hate I don’t know her name but they always are smiling & friendly. Yes parking is a challenge but... Read More
I moved in at the end of September. Cameron & Shae have been amazing their boss too I hate I don’t know her name but they always are smiling & friendly. Yes parking is a challenge but I also have lost weight walking a little bit. Also when things happen they own it. I had previously lived at this toilet called “Trinity Heights” which is 10 minutes from here and “Horizons at Sunridge” blows “Trinity Heights” out of the water. I definitely get my moneys worth here I can say the property is better taken care of just last week when I was walking out of my apartment to go to work the power wash crew was there to clean the sidewalks, I almost had a heart attack cause I didn’t get that at the last place I lived at. I thank Horizons at Sunridge for being an awesome community and I may be brave and go to some of my former neighbors at my last place and get them to come here. Do Great Guys. Thank You.
Irma Rodriguez Molina
★★★★★
Although reviews are low. I know the apt complex because my daughter lives here. She doesnt have any roaches or any kind of bugs or rodents. Yes ive smelled weed sometimes but as long as people dont... Read More
Although reviews are low. I know the apt complex because my daughter lives here. She doesnt have any roaches or any kind of bugs or rodents. Yes ive smelled weed sometimes but as long as people dont bother you im not bothered by it. And thats pretty much most places you go nowadays unless you live in a house. I decided to move here also because Shae has been amazing. She makes things go so smooth. Even before i moved here since i visit my daughter often shes been such a big help. Shes so kind and sweet and always here to help. She needs a raise for sure!! She does her job so well that people are waiting to talk to her. Ill be one to wait foe her now that im moving in lol . My apartment is nice and clean and smells good too. They show you the apt before you move in. So if there is any issues they fix it before you move in. Shae makes sure of that. And she keeps you updated on everything as well. They have nice amenities as well. It really has been as easy process for me. Im really happy so far. I will update if anything changes.
Cherie Love
★☆☆☆☆
It makes no sense at all to have been at this properly for less than two years and for the sink to have been broken at least six times they keep sending the same maintenance man here... Read More
It makes no sense at all to have been at this properly for less than two years and for the sink to have been broken at least six times they keep sending the same maintenance man here that obviously does not know what they’re doing and they think that they’re gonna get better results…piss poor team. They need to hire another maintenance team. These guys are trash. They cannot fix nothing, to have to constantly get work orders done and have not been here two years. This apartment complex is trash. It stinks under my sink. I have to put something under there just to not smell that water smell. I’m sick and tired of reporting things and they don’t fix it. They do a poor job at everything at this complex, our house can’t get done soon enough. I think management is trash too. They don’t respect you or your apartment.
Paige Jumper
★★★★★
Staff have been amazing. I especially appreciated Jesiant Ramos for all her help completing the application/approval process. It was during the Christmas holidays and the staff were still available and willing to help. Always a smile and... Read More
Staff have been amazing. I especially appreciated Jesiant Ramos for all her help completing the application/approval process. It was during the Christmas holidays and the staff were still available and willing to help. Always a smile and welcome.