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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
GERMAN ROACHES. I am giving Highline 2 stars instead of 1 because, in general, management was pretty good across the board for a complex this size: every unit I've been in was very nice in terms of... Read More
GERMAN ROACHES.
I am giving Highline 2 stars instead of 1 because, in general, management was pretty good across the board for a complex this size: every unit I've been in was very nice in terms of design, there's a lot of space, and maintenance was not only timely, but also very friendly.
I think there's a great apartment here, but there is a fatal flaw with, as far as I can tell, multiple buildings. (9 and 5 in particular.) And that is the persistent, re-emerging presence of German Cockroaches. They're mentioned in a lot of reviews, and for good reason. For the entirety of our lease, at least once a month we'd see one of these little buggers in the bathroom or closet. It was a rare and unfortunate visit, and Management has offered fumigation, but even after treatments, they just kept returning. I think the building was infested in one of the units and we got the rare invader in our unit.
German Cockroaches, you should know, are very prone to hitchhiking and breeding extremely quickly. You can go from having a couple to a couple thousand very quickly, and they might just come along with you if you decide to move. They're one of the nastier pests you can get, and we lived in fear that someday the rare invader would turn into an infestation of our unit all the time. I don't know why they've persisted past multiple treatments.
Thankfully, we're moved and haven't seen a single one, but please be mindful if you're planning to move in here. Buildings are completely disconnected, so your mileage may vary.
Sharon Houg
★★★★★
Even though we have only been living in this apartment for a week, I wanted to write this review about our experience so far. From the moment we looked and inquire information about The Highline apartments, Destiny,... Read More
Even though we have only been living in this apartment for a week, I wanted to write this review about our experience so far.
From the moment we looked and inquire information about The Highline apartments, Destiny, the manager has been amazing! She has been so informative, helpful and so easy to communicate with. Always kind, prompt to respond and assist. She made the process of choosing, signing up and moving a breeze.
Upon moving into the apartment, there were a few items that needed repair and immediate attention, like a leak under the sink, refrigerator was off, missing drawer cover in the bathroom and vents needed cleaning. But Destiny and the maintenance team got to work right away and fixed everything and got the vendors needed to come and take care of the vents and dryer.
Big kudos to Ernest, Santiago and Joe Angel from the maintenance team for all their hard work and for being so prompt to respond and immediately help! They even took the time to show us how to close the blinds, replace the door knob in the storage unit, got us a brand new trash can for outside, etc.
The apartment is beautiful and spacious! Huge closet! Stainless steel appliances. They installed brand new floors and blinds, and can tell that all walls, kitchen and bathroom cabinets got painted too. The bathroom looked great as the bathtub and sink got resurfaced. Got brand new washer and dryer as well!
The amenities are so nice, love the doggie park, pool and grill areas too. The mailboxes have their own nice, covered and gated little house where only the mail carrier and residents can access. Love the mature trees and the view we have from our living room!
We are confident we made the right decision in choosing the Highline apartments! We already love it here! It is a nice and quiet community and close from UTSA, Costco, HEB and so much more!
Thank you so much Destiny and team for making us feel at home already!!
Jamison Barker
★☆☆☆☆
We moved to San Antonio almost a year ago now to attend UTSA, and thought this apartment would be the perfect location for it since it is only a few minutes away from campus and everything else.... Read More
We moved to San Antonio almost a year ago now to attend UTSA, and thought this apartment would be the perfect location for it since it is only a few minutes away from campus and everything else. We were WRONG.
Upon our move in, our apartment was FILTHY. we mopped 6 times before the water finally ran clear, the water was black. I vacuumed my room multiple times before I stopped picking up dog hair (we don't have a dog, it was from the previous people living in the unit). It was very clear to me everything in this apartment was dirty and out of date. Within the first week of moving into our apartment, the AC was already broken. Since living here for about 10 months, I can tell you this is not the place you want to move into. We have had multiple leaks (under the sink, the toilet, the dishwasher, the washer). We have roaches that the management does not care to take care of.
The "valet" trash that you are REQUIRED to pay $30 dollars a month for, will maybe come once a week. they will knock over your trash can and leave them on the floor. They will drip trash juice all over the hallways that will never get cleaned. The hallways are absolutely disgusting.
The property is not nice or clean, the pool is dirty constantly, the gym is dirty and most equipment is always broken. The mailboxes get broken into and you will get your mail stolen constantly.
Do not even get me started on the parking situation. On the side of the apartments we live in, there is nowhere near enough parking for all of the residents. You will have to park a mile away from your actual unit.
Again, your unit will be dirty when you move in. they do NOT clean the unit before you arrive. The paint jobs give "the landlord special". They paint over HAIRS in the bathroom. There's cracks all in the walls, and the paint peels off everywhere. There’s mold growing all along the window sills and in the vents.
Save your money, and move into somewhere a little farther from UTSA. I promise you it's not worth it to live that close but have to deal with such poor conditions for such a high price.
Danny Villalbazo
★★★★★
I love living at The Highline Apartments! One of my favorite things about this community is its peaceful and quiet location. There is a dog park right across from me, which is perfect for me and my... Read More
I love living at The Highline Apartments! One of my favorite things about this community is its peaceful and quiet location. There is a dog park right across from me, which is perfect for me and my pup. I also have a yard, so my dog can safely enjoy the view and spend time outside comfortably.
From the moment I moved in, I felt genuinely welcomed. The residents are friendly, and that warm atmosphere has continued even after a few months of living here. The sense of community is real, and I appreciate that.
The amenities are also a big plus! I’ve been enjoying the swimming pool, the grill, and the fitness center regularly, and the space inside the apartment is just right for my needs.
Overall, The Highline Apartments has exceeded my expectations. It's a great location, great neighbors, and quiet.
rajanipriya danda
★★★★★
She is most wonderful women with patience , clarity what not. The only reason i want to come to highline is she , such a amazing soul, the responsiveness and the way she treats is amazing. Greystar... Read More
She is most wonderful women with patience , clarity what not. The only reason i want to come to highline is she , such a amazing soul, the responsiveness and the way she treats is amazing. Greystar kuddos to hire these kind of people. Destiny is the best!