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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
One week of living here. The unit was not cleaned in between us and the previous tenant - not at all. Hair, spider webs, dirt everywhere. No hot water pressure in the kitchen sink. Shower faucet in... Read More
One week of living here. The unit was not cleaned in between us and the previous tenant - not at all. Hair, spider webs, dirt everywhere. No hot water pressure in the kitchen sink. Shower faucet in master bedroom sprays everywhere. Within only 5 days of living here, I saw two cockroaches. Asked the front office, which btw randomly closes anywhere from 1/2 hour-3 hours early with no prior notice, and they said the exterminator won’t be out for another almost two weeks, and we can’t have a specialty request for treatment without corporate approval. See pictures for how this place looked when we moved in. Kitchen is newly renovated and nice. The outside and general community grounds are very well kept. We love the space and style of our unit. But some of the basic maintenance and cleanliness requirements before moving in are clearly not delivered on. And if you want anything addressed, forget about it - it has to go through the elusive “corporate” unless of course it’s the issue you’re having with the payment portal. They fixed that in 24 hours.
Nicholas Farmer
★★★★★
I had an exceptional experience living at Heritage at Lakeside! From the moment I moved in, I felt welcomed and part of a friendly and vibrant neighborhood. The leasing office team (Laura & Shiva) were incredible, always... Read More
I had an exceptional experience living at Heritage at Lakeside! From the moment I moved in, I felt welcomed and part of a friendly and vibrant neighborhood. The leasing office team (Laura & Shiva) were incredible, always ready to help and promptly solving any issues that arose. The repair technician was fantastic, consistently on time and efficient in fixing anything that needed attention. Although I didn’t use them much the pool and gym were both pretty nice and added to the overall positive living experience. Highly recommend!
BG
★★★☆☆
The AC’s at this apartment complex are too small for the big apartments they have. Please upgrade the AC units. The master bedroom does not get enough air & we’re wasting money trying to stay cool when... Read More
The AC’s at this apartment complex are too small for the big apartments they have. Please upgrade the AC units. The master bedroom does not get enough air & we’re wasting money trying to stay cool when the ac is too small & old to battle this Texas summer heat. Other than that I love living here.
Trina Jackson
★☆☆☆☆
I would not recommend Heritage at Lakeside in Plano, Texas to anyone especially seniors or those looking for a well-maintained living environment. My mother is elderly parent livered here and my experience was unacceptable. I had maintenance... Read More
I would not recommend Heritage at Lakeside in Plano, Texas to anyone especially seniors or those looking for a well-maintained living environment. My mother is elderly parent livered here and my experience was unacceptable. I had maintenance issue that were ignored and failed to address serious issues like leaks and bug issue and mold and etc. Also, pest problems and unfair security deposit practices that kept all my mother's security deposit after moving out, they unjustly kept the security deposit. We left due to no good living conditions, and we give them a notice enough time 120 days stating we were moving out. We had bugs in our food and at night we had to wear mask so bugs would get in our mouth. The lack of care and professionalism from management and two coast living made this a frustrating and disappointing experience. They even sent my mother to collections and kept security deposit. I will show picture when we moved in and after. Also, have video of the place when we moved out. If you are considering renting her, be aware of these ongoing issues.
Monica Sudomir
★★★★★
Quaint, tree-filled, quiet and safe community in a fabulous location. We could use more street parking spaces for visitors but having a personal garage is a big plus. Great place to live!