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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Update 3/18/25 I’ve lived here almost a year and am not renewing my lease and these are some of the reasons why. 1.) Elevators. There’s only one elevator per building, the one in building had worked less... Read More
Update 3/18/25
I’ve lived here almost a year and am not renewing my lease and these are some of the reasons why.
1.) Elevators. There’s only one elevator per building, the one in building had worked less in the time I’ve lived here then it has worked. It will be down for numerous weeks at a time. During a store, our building was struck by lightning and the elevator was out for about a month, if not more. There’s was nothing given to the residents of our building for the inconvience during that time even though we received an email stating they were working on something for it.
2.) Gates. The gates are open majority of the time, especially the one near my building. It’s been broken multiple times, for the last few months it’s been an exit only gate on the rare occasion that it’s actually closed.
4.) Doors. The doors into our building haven’t locked in many many months. So anyone can just walk into our building without having a key fob which honestly, is wild to me because the reason we moved here was the sense of security that you had to have a key to even get in the building.
5.) Structure. The apartments seemed rushed when built. Our Romeo and Juliet doors were installed incorrectly causing multiple flooding issues when it rained, we were told it was fixed to then wake up during a store and find out living room flooded with water from the water pouring in from the doors.
We live on the fourth floor, and our sliding door does NOT have a lock. I understand no one can scale up to my floor and break in but that would worry me for families with small children the fact the sliding doors can’t even lock this high up.
6.) cleanliness
People don’t pick up after their pets, people leave their trash in the hallways and the corridors have have the stairwells. I’ll see numerous spills, empty cups, bags of random food all the time (which this isn’t the apartments fault but the fault of lazy people)
Overall there are other apartments in the area that are cheaper and have the same amenities. Nike of my neighbors I’ve spoken to have absolutely loved their stay here and many of them don’t renew their leases
Just moved into the Haven on 4/20/24 and it had been a breeze.
Easy access to community portal, amazing in unit wifi, spacious layout and awesome amenities. Everyone in the leasing office was so friendly and answered all questions. We’ve had no issue so far!
Only thing is I wish all leasing documents and addendums were sent all together to sign. I felt like we would sign a few then a few weeks later we would receive more and it was hard to keep track of what was and wasn’t done or filled out yet but an easy call prior to move in day to ensure everything was done was easy enough to do.
Courtney Silveira
★★★★★
If you are thinking about moving here I 10/10 recommend it. The place is beautiful the management is amazing and Mike is a star. He makes you feel at home from the moment you walk in the... Read More
If you are thinking about moving here I 10/10 recommend it. The place is beautiful the management is amazing and Mike is a star. He makes you feel at home from the moment you walk in the door. Anything you need they take care of with love. Not to mention the beautiful amenities they have to offer. Starting with the pool, the lounge area and the gym. They also offer a trash shoot which makes your life 1000 times easier. Living right off the highways with management that cares about you makes you feel completely at home. I love it here. And as someone who moved from the east coast to Texas I highly recommend. Make sure you ask for Mike when you call. Your experience will be phenomenal.
Lena Daniels
★★★★★
I visited my mother over the holiday weekend, and I must say this place is a very nice, clean, quaint spot in Mansfield. I have read through the reviews after she decided to move here and had... Read More
I visited my mother over the holiday weekend, and I must say this place is a very nice, clean, quaint spot in Mansfield. I have read through the reviews after she decided to move here and had my doubts on if she would like it being a single woman. I was able to experience this for myself as I walked through the front office. I was greeted by everyone, and I also passed by maintenance, which helped me locate her apartment. I did not see or smell anything that I have read about, but I am sure with 24 hours in a day, everyone may experience different things. My experience was nothing like what I read I expected it to smell in the hallways and see trash everywhere but to my surprise they were nicely air conditioned clean. everything looked brand new. I do believe these properties are only a year and a half old and they look as though they were just built, in my opinion. I understand people have their own experiences, and I would like to say that for anyone looking or would feel safe with their parents living alone, this would be the perfect spot. You have to allow access inside the gate and into the buildings which I love for her. Thank you for the team at Haven for making this place nice and clean for all that live there.
eunice ab
★☆☆☆☆
JULY 2025 UPDATE: Since management has decided to remain complacent regarding all of the numerous complaints leveled against the state of the apartment and misconduct of select residents, I will NOW start posting (only within the confines... Read More
JULY 2025 UPDATE:
Since management has decided to remain complacent regarding all of the numerous complaints leveled against the state of the apartment and misconduct of select residents, I will NOW start posting (only within the confines of my rights) photographic examples of examples of lack of cleanliness, security concerns, etc.
The newly uploaded photo indicates TRASH placed OUTSIDE the designated trash chute on Mon, 7/14 which is now stinking up the 4th floor. Stay tuned for more!
Jan 2025 UPDATE:
Reducing my rating to 1 star. The parking situation is unresolved and worse. The gate is always wide open and it is RIDICULOUS that as a PAYING RESIDENT, it is exceedingly difficult to find reasonable parking. Apartment building remains dirty and I even saw a chunky black mouse frolicking about the building entrance. I don’t even blame it.
I don’t agree with the notion that it is entirely up to the residents to maintain the property. Some People are going to be inconsiderate and nasty wherever you go. That is why laws exist, to maintain order and safety. Therefore, within this context, it is the responsibility of management and corporate to ensure that proper rules are being fully enforced, with surveillance and consequences following noncompliance. Period.
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I agree with the reviews about lack of parking as well as the smoking. This apartment complex is just over a year old and the cleanliness has gone down dramatically, especially on the floor/building I live in. The elevator is the dirtiest on a consistent basis. It stinks as well. I struggle to find parking anywhere close to my building and have to circle around the buildings several times before I finally find a spot far away from where I live. Also, how do you have paid reserved parking spots for an already restricted and crowded parking lot? I don’t understand…
I also advise against going to the gym or a stroll when the sun goes down. There is always someone drinking and smoking outside deep into the night like clockwork.
Speaking of smoking, the smell of burning herb just smacks you in the face in random spots in the hallways.
I keep complaining but these persistent issues are yet to be nipped in the bud.
The reason why I have 2 stars and not 0 is that the personnel is very polite. Also, I don’t completely blame them for the lack of cleanliness as it appears that their hands are a bit tied from enforcing swift and effective change. In addition, the maintenance gentleman (singular) has been left primarily responsible for keeping all of the buildings clean at the same time, so what sort of results can you expect??
Respectfully, sometimes I forget I live in Mansfield due to the mess.
Mi’Kelle Carter
★★★★★
The Haven is a slice of Heaven. I have enjoyed living at Haven for about eight months now. The maintenance team here go above and beyond whatever work order I put in. Recently I put in a... Read More
The Haven is a slice of Heaven. I have enjoyed living at Haven for about eight months now. The maintenance team here go above and beyond whatever work order I put in. Recently I put in a work order for a microwave light and Wille checked my AC filter and replaced a light I didn’t notice was out. The office staff, where do I start. From Zaria, who is always smiling and greeting us when we come into the front door to Mike and Charlie, that are always available and attentive when I have any concerns. They are all so amazing, you can tell Customer Service is their Top Priority. If you want luxury apartments, reasonable priced with A-1 service, come tour for yourself, you won’t be disappointed.