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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Property is in amazing condition!. Lots of great amenities and McKenna our tour guide was the sweetest, extremely knowledgeable and made us feel welcomed. Looking forward to moving in!.
reddy5159
★★☆☆☆
I have had a mixed experience with gray branch apartments, While the apartment itself is fine, the management’s policies and responsiveness leave much to be desired. 1. Strict Fine Policy – I accidentally missed my rent payment... Read More
I have had a mixed experience with gray branch apartments,
While the apartment itself is fine, the management’s policies and responsiveness leave much to be desired.
1. Strict Fine Policy – I accidentally missed my rent payment for the first time, and the very next morning, management came to my door with a notice demanding a 10% fine on 4th day of month. While I understand the importance of timely payments, a simple reminder or grace period would have been more reasonable.
2. Non-Functional Amenities – I was given a fob to access the gate and gym, but it never worked. Despite multiple complaints over the past three months, management has not resolved the issue. Their responses have been slow, and at times, they seem to ignore the concern entirely.
Overall, the lack of flexibility in rent policies and poor responsiveness to maintenance issues make it difficult to recommend this apartment. If management improves their customer service and communication, this could be a much better place to live.
Yesenia Avila
★★★★★
I really appreciated how well the leasing office worked with me. The entire staff were really sweet and did everything to ensure my move in was smooth and enjoyable, especially McKenna and Catherine! Prior to move in... Read More
I really appreciated how well the leasing office worked with me. The entire staff were really sweet and did everything to ensure my move in was smooth and enjoyable, especially McKenna and Catherine! Prior to move in I toured the unit and they made sure to fix anything prior to my move in day. So far the community appears calm and the hallways are always clean. There’s always enough parking and all staff make sure to answer any concerns. I highly recommend Gray Branch.
Julie Elyse
★★★★★
Absolutely thrilled with my new apartment! From the moment I moved in, the staff has been incredibly welcoming and attentive. The amenities are top-notch, especially the fitness center and pool area, which are always well-maintained. My unit... Read More
Absolutely thrilled with my new apartment! From the moment I moved in, the staff has been incredibly welcoming and attentive. The amenities are top-notch, especially the fitness center and pool area, which are always well-maintained. My unit is spacious and beautifully designed, with modern appliances and plenty of natural light. The location is perfect—close to shops, restaurants, and public transport. I’ve already met some friendly neighbors, creating a sense of community that feels inviting. I couldn’t be happier with my choice and highly recommend gray branch to anyone looking for a great place to call home!
Crisso Glz.
★★★★★
Love my home here at Gray Branch! The office team (Catherine, Payden, and Mckenna) are always so kind and helpful. And big shout out to the maintenance staff too! They rock!