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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I just moved in yesterday and had no hot water. Tim came to my apartment and fixed the hot water heater and the refrigerator. His professionalism and knowledge of his job was greatly appreciated as the items... Read More
I just moved in yesterday and had no hot water. Tim came to my apartment and fixed the hot water heater and the refrigerator. His professionalism and knowledge of his job was greatly appreciated as the items required some hard work! Thank you Tim!
The staff in the leasing office are kind and helpful during a stressful time. I also met Z. What a nice young man! I am very happy to be living here.
God's Child
★★★★★
Me leaving this review will do no justice. You will have to go and meet the amazing crew at The Grand at Anna! Joshua and Melissa are heaven sent! Joshua took time out to show me multiple... Read More
Me leaving this review will do no justice. You will have to go and meet the amazing crew at The Grand at Anna! Joshua and Melissa are heaven sent! Joshua took time out to show me multiple apts. Explained every aspect of the process without hesitation very thoroughly. Melissa, kept her word and responded within the timeframe given. Everyone was very knowledgeable, professional, and down to earth. The property is gorgeous and I can’t wait to move home! Please go visit and be wowed….you’ll love here 😊
Ashlyn Nick’el
★☆☆☆☆
The property manager is not very hospitable and honestly a bit rude and standoffish. The leasing agent was very helpful and kind. While I was driving to view more of the complex, to ensure that it would... Read More
The property manager is not very hospitable and honestly a bit rude and standoffish. The leasing agent was very helpful and kind.
While I was driving to view more of the complex, to ensure that it would be a good choice for my move, I saw an employee verbally assaulting another employee out in the open. If this is the way the company allows its team members to interact, it’s not an environment I would want to live in.
Jackie Herrera
★★★★★
I had a great experience thanks to Clariza at the front desk. She was incredibly helpful and made the entire move-in process smooth and stress-free for my daughter's. From the moment I walked in, she was welcoming,... Read More
I had a great experience thanks to Clariza at the front desk. She was incredibly helpful and made the entire move-in process smooth and stress-free for my daughter's. From the moment I walked in, she was welcoming, knowledgeable, and went above and beyond to make sure I had everything I needed. Her professionalism and friendly attitude really stood out and made a big difference. It’s not often you come across someone so dedicated to providing excellent service—thank you, Clariza!
Lucas Bassan
★☆☆☆☆
First off, the people in the office are decent folks and this is not their fault. But for the full experience so far, before I moved in, all my lights were turned on, in an attempt to... Read More
First off, the people in the office are decent folks and this is not their fault.
But for the full experience so far, before I moved in, all my lights were turned on, in an attempt to turn them off I asked for the key (not to move in) but to turn it all off as I was being charged. No one told me there would be a 167$ for that. I was forced to pay.
Upon entering the apt, the smell of rotten eggs was so vile I had to open all windows and empty out the heater 3 times. It did not help.
The amount of ants and spiders in the apts is so out of control that my kids can’t sleep in their beds as they are scared, so they have to sleep with mom or dad.
Close to being as bad as the water (if not worse) I have found so far 5 nails sticking out of the carpet (shitty labor will do that) then the utility guy came over and found 4 more. 9 effing nails sticking out of the carpet where your kids are playing.
It’s been a month now, I can not bathe in my own apt as the smell of rotten eggs has not subsided.
The amenities are good but move here at your own peril.
I’m getting a lawyer to try to break free from this lease tomorrow. This is not a place you want your children to be at, sleep in, bathe in, cook your food in but maybe my case is unique. Good luck!