Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
First off, let me say that I lived here for 5 years. While my time at Gables was fine- the location is great and very safe. The management company is one of the worst companies I have... Read More
First off, let me say that I lived here for 5 years. While my time at Gables was fine- the location is great and very safe. The management company is one of the worst companies I have ever dealt with from a customer service perspective. They raised rent every year regardless if I asked for a longer term or reduced rates. Their favorite phrase is "we make no exceptions..."- this was their answer on every request I had for 5 years.
I highly suggest working with a property not owned by Gables- corporate spreadsheets ruling their bottom line unfortunately make for a terrible "home" experience
Hailey Zacha
★★★★★
Can’t say enough good things about this place. Front desk staff is amazing and always helpful. Complex is beautiful and everytime we have a guest they compare it to a European resort. The maintenance is also very... Read More
Can’t say enough good things about this place. Front desk staff is amazing and always helpful. Complex is beautiful and everytime we have a guest they compare it to a European resort. The maintenance is also very responsive and personable. My dog loves them and the treats they bring for her when they visit!
Carrie Carter
★☆☆☆☆
I toured this complex and discovered that the elevators are too old to be repaired. Only one of the 3 elevators I saw was working. It was a tiny elevator and were crowded every time. Can’t imagine... Read More
I toured this complex and discovered that the elevators are too old to be repaired. Only one of the 3 elevators I saw was working. It was a tiny elevator and were crowded every time. Can’t imagine what it’s like during peak use times. Also the complex does not accept packages. They are routed through a company called fetch. This is a huge apartment complex. Empty 2 or 3 apts and install lockers. Both of these issues are deal breakers for us and just another symptom of corporate greed.
Blake Parnell
★☆☆☆☆
I have lived here for a year and just renewed my lease in December. I originally loved it, but now I unfortunately can’t say the same. I have always paid on time but missed by a day... Read More
I have lived here for a year and just renewed my lease in December. I originally loved it, but now I unfortunately can’t say the same. I have always paid on time but missed by a day this month. Assuming like most buildings they would do a courtesy waive I was wrong. They had no solution for me and just expected me to figure it out as I am already paying a high amount for my unit. I could understand if this was a common occurrence but it has never happened before. I love my unit and the location is great but after my current lease is up I will definitely be leaving as my unit is the only upside to this building and I can find that else where the accounting employees would be easier to work with and more understanding.
Shebin Tressa
★☆☆☆☆
It is been a nightmare living at Gables Villa Rosa. I would highly recommend reading through the negative reviews posted on here that paints a picture of this residence. We unfortunately resigned our lease due to the... Read More
It is been a nightmare living at Gables Villa Rosa. I would highly recommend reading through the negative reviews posted on here that paints a picture of this residence. We unfortunately resigned our lease due to the pros of the location of this residence (right next to Katy trail, the pain of having to move yet again). I tried my best to be understanding (even with all the negatives of living here. But being dismissed about my mail being stolen which is a serious federal crime has been the last straw). I can’t in my good conscious give a review without acknowledging the pros of living here:
- maintenance: some of the most friendliest people we have interacted with. Always willing to help and work with us.
“Amenities” when we first moved in, we were told the new clubhouse will be ready by the summer of 2023. I do have to give them props since they did recently open and there is some nice space by the leasing office. Beyond that, there isn’t much to be considered “spectator” for this residence.
Now on to the negatives:
1. Constant ongoing construction above our unit (I have multiple emails that refer to construction going on for the last year with what feels like someone took a hammer and started pounding on our ceiling). I wish this was a rare occurrence but on multiple occasions, we’ve had to go out to a coffee shop to get work done after getting migraines. If you WFH, I highly suggest looking somewhere else.
2. Fire alarms: I truly lost the ability to understand what a real v/s “test” fire alarm is after living here. It is been a nightmare with “test” alarms going off at all hours in the day and night. This is now a hazard to our hearing and to our health. (Again, if you WFH or like getting your sleep, look somewhere else).
3. Security: As others stated, it’s been a joke. When we first moved in, we had a moisture alarm go off. As any responsible tenant, we called after hours maintenance which rerouted to the security. I have never in my life heard such unprofessional conduct from someone who started to berate us for calling him. We explained that we just moved in and the after hours maintenance number routed our call to him. From that day on, we knew never to call “security”
I wish this was it. Once when we were home, we noticed someone trying to open our door. We were certainly worried and promptly emailed the leasing office only to be dismissed as someone getting off the “wrong floor”.
Mail (the reason I’m writing this review): I genuinely have never lived at any other residences where my mail has consistently gotten stolen. We originally went to talk to the management who essentially kept deflecting the blame to the mail carrier. The mail carrier is a federal job and it is a federal crime to steal mail. Even after pointing out obviously tampering to MULTIPLE mailboxes (see video), I’m disappointed to hear them continuing to deflect to the mail carrier. I’m writing this after my credit card that was send to my mail was stolen 3 TIMES with an unfortunate amount of money stolen(I was shocked to be asked if I was sure the mail was send to my address). Thankfully I’m able to sort this situation with the bank but I’m still living in fear knowing someone is going through my mail and my identity now at risk of being stolen. Instead of working to have preventive measures such as installing a camera in that mail room… we got an email to news articles detailing mail theft… I wish I was making this up. I just showed the video of obvious tampering to the mailboxes in your property..
Elevators: in fairness I have not send a notification to the leasing office regarding this issue. The elevators closest to our unit is been not functioning for at least a week. Not a huge deal since there are other ways to exit, but disappointed considering all the other issues that I and several others have mentioned