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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
If you love corporations lying to you and taking your money and running this is the place for you . I've been living here about 3 years and seen over 7 management teams cycle through . All... Read More
If you love corporations lying to you and taking your money and running this is the place for you . I've been living here about 3 years and seen over 7 management teams cycle through . All the landscaping and free dog biscuits in the world doesn't actually equate to Falconhead taking care of the basics . We have no choice in getting charged for trash pick up but they accumulativly don't pick up a whole week out of the month , so they tell us to take our trash to the compacter onsite - even though we're paying for trash pickup (photo included). FH operates on damage control and trying to get new residents rather than keeping the ones they have . First building (building 2) had a raccoon living above us in the ceiling . You have to physically go into the office and hound them to get things done . We try to do as much of our maintenance because their maintenance people are clueless and are swamped with plethora of problems. We spent about $13 to buy a replacement door knob and replaced it ourselves because we couldn't wait days for them to maybe come around and fix our porch door which wouldn't open due to them using cheap materials for everything that fall apart. We pay for them to cut the grass but I bought my
Own trimmer and do our own yard because the "lawn care" here is a joke like everything else. As stated by another reviewer , they don't care about noise and don't police/enforce anything. They told us to call the cops on our neighbors for keeping us up at night. Useless , useless , useless . But hey , they have a dog washing station, so that makes it "luxury living " here as they like to tell us . I had an extremely tough winter living here , as the noises kept me up and my health deteriorated so badly that I lost my
voice for 9 days and lost 15 pounds I didn't have to lose . We begged with the management , specifically the CEO Mr. Carol (also sent him a certified letter with 3 doctor recommendations advising I live elsewhere due to my health tanking from the noise, but he never responded), who said he would let us out of the lease due to my medical emergency. He was just appeasing us so we'd leave him alone. He don't do jack. Not only that but they increased the fee by double or triple for break ing the lease , no doubt to slow down the amount of people breaking their lease. Plumbing/mold issues and infrastructure falling apart are also standard at FH .
Lilian Giovanna Cotrado Chevarría
★★★★☆
We are living at Falconhead Apartments for three years and have seen several management changes during that time — at least seven different teams. While that has sometimes been challenging, we’re really glad to highlight Stephany from... Read More
We are living at Falconhead Apartments for three years and have seen several management changes during that time — at least seven different teams. While that has sometimes been challenging, we’re really glad to highlight Stephany from the current management team, who has made a noticeable difference( besides she speaks Spanish).
During our recent lease renewal, Stephany was the first person who truly took the time to listen, offer real solutions, and follow through efficiently. She handled our inquiries with professionalism, clarity, and care — something we hadn’t experienced with previous teams.
It’s been a refreshing change to have someone so responsive and helpful on the team. Thank you, Stephany, for your dedication and support!
Thomas Clark
★★★★★
We had some delays with maintenance tickets at first, but once Louis took over, everything turned around. He’s super detail-oriented, hands-on, and always makes sure things are fixed right the first time — no quick patch jobs.... Read More
We had some delays with maintenance tickets at first, but once Louis took over, everything turned around. He’s super detail-oriented, hands-on, and always makes sure things are fixed right the first time — no quick patch jobs. Even when it meant replacing our whole water heater, he made sure it was done properly. Louis and his team are responsive, reliable, and a huge reason we’re so happy here now!
Mingming Four
★★★★★
Since the new management took over, I’ve noticed some wonderful improvements. They’re highly organized, responsive, and genuinely seem to care about the residents’ experiences. Maintenance requests are now handled much faster, often within the same day for... Read More
Since the new management took over, I’ve noticed some wonderful improvements. They’re highly organized, responsive, and genuinely seem to care about the residents’ experiences.
Maintenance requests are now handled much faster, often within the same day for URGENT NEEDS. The grounds have been updated and are beautifully maintained, with landscaping improvements that make the complex feel even more welcoming.
Communication with residents has also improved, with regular updates about any scheduled maintenance, community events, or changes. Overall, I’m really happy with the positive changes..
keyla pernia
★★★★★
Good evening, being in this community has been very good, it has a children's park, it has a dog park, social areas and the community is very quiet at any time. I love that it never smells... Read More
Good evening, being in this community has been very good, it has a children's park, it has a dog park, social areas and the community is very quiet at any time. I love that it never smells like cigarettes. The apartments are super comfortable and everything works super well. The administrative area is very attentive and always solves our requirements. Thank you very much