For Rent

Factory Design District

2814B Property ID

514 SqFt Size

0 Bedrooms

1 Bathroom

$1,115

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Factory Design District

$1115 - $2534

120 Turtle Creek Blvd

0 - 2 Beds
1 - 2 Baths
514 - 1364 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
0 Bedroom Bedroom	$1115	514 Sq. Ft.
2 Bedroom	$1250	627 Sq. Ft.
	$2534	1364 Sq. Ft.

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Reviews

Rating: 3.2 / 5

★★★☆☆

Reviews: 218

Nüli

★☆☆☆☆

To the person moving into unit #547 READ THIS: **9/7 - Response to management: your reply does not accurately depict communication between myself and the direct management of Factory Design. I have emailed you directly with timeline proof including email chain and video/ring camera documentation. I don’t usually leave negative reviews. But when an experience actually costs me money and damages my quality of life, I feel like people deserve to know. When I moved in, the apartment already had storm damage. Leaks came in, and the air conditioning was completely out for a month in the middle of June. That meant standing water and heavy humidity, which was never properly addressed. The following summer, condensation started dripping from my AC vent. I reported it right away. Maintenance came quickly but just wiped it up and told me it was “just humidity.” Not long after, mold started growing around the vent. When I brought that up, I was told, “We’ll clean that when you move out, don’t worry we won’t charge you” At that point, I still had 2 months left on my lease, so they were expecting me to live with visible and breathable molding air ventilation for over 60 days. I submitted multiple service requests, spoke with management, and eventually even contacted the city. The city confirmed the apartment needed to be cleaned, but management kept rescheduling vendors and wasting my time while nothing got fixed. I finally gave up and said they may as well wait until I moved out (5 days left), and that seemed to be perfectly fine with them. Meanwhile, I was the one stuck living in it. My furniture and belongings were damaged beyond saving. I have the photos to prove it. When the manager and maintenance came to see the mold in person, they told me to submit an estimate for what they would owe me. I estimated my damages at $850, but they refused to pay that and instead told me to file through my insurance, even though my insurance clearly does not cover damages caused by mold or fungi under circumstances of landlord negligence. Through all of this, I still paid my rent on time and took care of my apartment. What I got back was negligence, dismissal, and no accountability. I moved out today, and while I should feel relieved, I can’t help but worry about what happens next. Given my past experiences here, I’m concerned about being unfairly charged for damages that were not my responsibility. That lingering fear, even after leaving, says a lot about what it was like to live here. This experience has cost me more than rent. It’s cost me my belongings, my patience, and my peace of mind. Moving out finally feels like the end of a nightmare, but it’s heartbreaking to walk away knowing this all could have been prevented. I don’t enjoy writing reviews like this. I’d much rather be able to leave a positive one. But when a tenant is treated this way and left with the bill, I feel it’s only right to warn others before they end up in the same position. No apologies have been given up to this point over anything.

Sequins and Sales

★☆☆☆☆

UPDATE NOW THAT IVE MOVED OUT: Even though they include a ~$70 “LeaseLock” fee PER MONTH that was allegedly for incidentals once you move out, they’re now saying I made over $700 worth of damages to my apartment. I was featured on Apartment Therapy. I now have people from Paul’s HOUNDING ME weekly, and then getting verbally aggressive because I’m angry whilst explaining that mold, being robbed, and retaliation from the complex isn’t enough to get the charges dropped. I’ve told them to send me to collections. I’ll be reporting them to the BBB as well. —————— New management (past month or so) is the worst I’ve ever dealt with (and I’ve both worked as a leasing agent & lived in 4+ apartments). They decided to randomly start towing people when they took over management about a month ago and towed multiple residents. My car was registered. They didn’t even warn us to double check beforehand and since it’s never been an issue the prior two years, we never got a warning and weren’t prepared. Then, this past week, we find out that the prior management hadn’t contacted my partner about leasing his unit out after his lease was up this month, and basically told him last Monday he has a week to leave. The reason he called was because his social security # was stolen and he cannot currently access his bank accounts, credit cards, or social security # and he wanted to see what his options were. They wouldn’t work with him AT ALL on paying this next months rent and re-signing his lease (finding him a new unit (10+ are listed online rn) allowing us to get a 2B/2B, me paying his rent for a month, etc.) due to wanting a “less difficult resident” which in my opinion means “not brown.” He’s had on-time payments, remained calm and kind the whole time, and it didn’t matter. When I told the manager she has single-handedly ruined our lives this morning (he’s driving 10 hours back to GA today to live with his parents because his accts and credit are frozen rn and so can’t even apply and find anywhere new bc Texas has an over 2-week waiting period for SS) she said “have a great day!” Let’s also bring in the: constant issues of mold I’ve had since I’ve moved in that haven’t been fixed, the shooting that occurred last year IN THE BUILDING, dog pee and sh*t all over ALL THE TIME (including the elevators), the gate to the garage literally always being broken (seriously, what am I even paying for), a package that I had stolen ON MY RING CAMERA with NOTHING done about it….the list goes on. They DO NOT care about their residents here. DO NOT sign a lease. And DO NOT live at a community managed by Paul’s. I will say the ONLY positive is maintenance. They are so so kind and sweet. I love y’all!! And the nice leasing agent in the office. She’s been through like 4 management changes in a year and is always so helpful and kind. AND just had a baby. The rest of management needs to take notes on empathy. Photos show: empty bottom parking lot at night with everyone home (there wasn’t a reason to tow at all except to be a jerk), person stealing my package, mold that comes back no matter how many times they “bleach” it and “clean my vents.”

Ashley Merriweather

★☆☆☆☆

I recently moved in and while I appreciate that maintenance has addressed issues as they arise, my move-in experience was far from smooth. Upon arrival, the unit was not in move-in ready condition — the floors were... Read More

Enjone Cross

★☆☆☆☆

Do not rent here!! Worst experience I’ve ever had. Elevators are always broken. Dog poop on stairs ALL THE TIME. A maintenance call took 3 weeks to complete. When I moved in ceiling fans hadn’t been cleaned.... Read More

Shaniqua Talley

★☆☆☆☆

Do not move here. Diamond and Keilei will be nice to you on your tour and when you move in but as soon as you have any issues with the property, all of a sudden they can’t... Read More