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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I got only great things to share about my experience with Estates on Frankford. The apartments floor plans are spacious and absolutely wonderful leasing agents, particularly Tammie Walker. She has gone above and beyond for making sure... Read More
I got only great things to share about my experience with Estates on Frankford. The apartments floor plans are spacious and absolutely wonderful leasing agents, particularly Tammie Walker. She has gone above and beyond for making sure our application is processed even though we have submitted just 3 days before move-in. I have great respect and leasing office staff have definitely set a gold standard in terms of experience
Rashmi Kulkarni
★☆☆☆☆
Lived for 11 months and very bad experience during the stay and after move out. The apartment was not handed over in a good condition and that was brought to the attention via email to the property... Read More
Lived for 11 months and very bad experience during the stay and after move out. The apartment was not handed over in a good condition and that was brought to the attention via email to the property manager and the team. The apartments have major preexisting, bathroom, WC, seepage and structural issues. Despite of this we are charged with $1372 for the cleaning charges. It looks like they try to recover the money from the tenants for their pre existing issues. Apparently no matter how clear the apartment they received, it is their policy to charge for cleaning.
Whole 11 months were very annoying with rude and unprofessional staff. They take advantage of the tenants. This is the reason we left the apartment. We have stayed in rented apartments before, and the tenants are only charged for damages and not for reasonable wear and tear (especially when the apartments are very old and unfurnished). This is our first encounter were the apartment is in a bad condition with structural damages and cleaning charged is recovered from the innocent tenants.
Be aware, read other reviews, take videos of before and after move out and be prepared for pay cleaning charges!. Will not recommend people to stay here. There are way better apartments available in near vicinity for occupancy.
Jigar M
★☆☆☆☆
Lived there for 9 months. Was charged ~1200 for wear and tear. And to fix things which were in bad condition when I moved in. Gonna fight as I took the videos before and after. They kept... Read More
Lived there for 9 months.
Was charged ~1200 for wear and tear. And to fix things which were in bad condition when I moved in. Gonna fight as I took the videos before and after.
They kept emailing warning everyday to literally to everyone for one guy who parked car the wrong way or to remove decoration one guy left in balcony.
On top of that was falsely accused of keeping trash in balcony twice. They just don’t care who they send out warnings and stuff.
Their main door remotes never works for 1st 10-15 times.
Kept sending staff to check the electrical panel every other month.
Overall stay was very annoying. They are just there to make money and to make your life miserable.
Edited
I called the minute I received the email and was directly diverted to voicemail saying they will respond in 2 business days. Also send email but haven’t got any response!
Edited
They reduced down the charges to ~260.
Apparently no matter how clear the apartment they received, it is their policy to charge for cleaning.
Whole 9 months were very annoying with rude and unprofessional staff who think they will do whatever they please as 90% of population is UTD students and they scam them because international students don’t know the rules!
Be aware, read other reviews, take videos of before and after move out and be prepared for pay cleaning charges!
Jadini Phillips
★☆☆☆☆
I really wanted to take a look at this property. My husband and I came in to view 2 bd 2 baths without an appointment since we were recommended by the sister property up the road. Unfortunately... Read More
I really wanted to take a look at this property. My husband and I came in to view 2 bd 2 baths without an appointment since we were recommended by the sister property up the road. Unfortunately Tammie (sitting at the first desk to the right walking in) was not very helpful. She was very stand offish, asking us why we picked here and that it wasn’t very spacious. She informed us that her system was moving slow to find a vacancies to tour but then informed us she would have to ask maintenance management. She then proceeded to show us a video and indicated that the apt was very spacious. It was very unsettling to say the least.
I hope we can revisit closer to our 60 day notice to look at the property with another agent. Honestly the other young ladies were way more welcoming I just thought she was the first to be seen so why not go with her.
L V
★★★★★
Ive been living here for a couple of years now and I absolutely love it. Besides all the amenities that are offered (clean and always tidy), all of the leasing agents are helpful and kind. Sarah the... Read More
Ive been living here for a couple of years now and I absolutely love it. Besides all the amenities that are offered (clean and always tidy), all of the leasing agents are helpful and kind. Sarah the property manager is quick and responsive and makes sure the property stays beautiful and all of the maintenance team are knowledgeable about what they’re doing. Location is perfect as well. You have the tollway, supermarkets, shopping centers, and fooooooooood of all sorts nearby.
12/10!