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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
3-Star Review – Honest Feedback Updates (April 2025): Raised from 2 to 3 stars for progress. Two abandoned vehicles towed last month, freeing parking. Management sent a pet waste email, but dog feces persist. They relocated my... Read More
3-Star Review – Honest Feedback
Updates (April 2025): Raised from 2 to 3 stars for progress. Two abandoned vehicles towed last month, freeing parking. Management sent a pet waste email, but dog feces persist. They relocated my parking space due to slick concrete; it still needs power washing. More action needed.
Revised Review: Honest take on Estates’ pros and cons.
Positives: Great location near Dallas and Las Colinas. Unit is decent (small bathrooms, uneven floors). Leasing and maintenance are kind; neighbors are great. Residents manage feral cats via TNR program, but management doesn’t help.
Negatives: Operations are messy. Maintenance is understaffed, slow on urgent fixes like hot water. Emergency line is unreliable. Management is rude and unhelpful.
Parking is tough. We pay $70/month for two covered spaces, but others park there freely. Two vehicles towed recently, but fire lane issues and lax enforcement remain.
Shared spaces are dirty. Walkways are slippery; my parking space was relocated for slick concrete, but power washing is needed. Dog park and green spaces have feces, a health risk. Pet waste email sent, but no big change. Suggest professional pet waste service. Trash from car repairs litters the lot.
Final Thoughts: Love my unit and neighbors, but management and shared spaces frustrate. Towed vehicles, pet waste email, and parking relocation justify 3 stars, but more fixes needed. Weigh location against challenges.
Original Review: Estates has ups and downs.
Positives: Great location. Unit is okay (small bathrooms, uneven floors). Staff and neighbors are kind. Residents handle feral cats via TNR, but management doesn’t support.
Negatives: Operations are a mess. Maintenance is slow, especially for hot water. Emergency line fails. Management is rude. Parking is bad—pay $70/month for covered spaces, but others take them. Abandoned vehicles and fire lane parking ignored. Shared spaces are dirty: slippery walkways, dog feces everywhere (health risks). Suggest pet waste service. Trash, like urine bottles, left around.
Final Thoughts: Love unit and neighbors, but management and shared spaces disappoint. Hope for fixes, but not optimistic.
Mya Jazalyn
★★☆☆☆
I moved into my unit expecting a clean and comfortable living space, but unfortunately that has not been my experience. Within days of moving in, I started noticing fleas inside my apartment and I don’t even have... Read More
I moved into my unit expecting a clean and comfortable living space, but unfortunately that has not been my experience. Within days of moving in, I started noticing fleas inside my apartment and I don’t even have pets. On top of that, there’s a family of raccoons living near my building, which has made the environment feel unsafe and uncomfortable. Unfortunately, this is not the only issue I’ve had since living here. These problems should have been addressed before handing over the keys, and I hope management takes immediate action to resolve them for current and future residents.
When I moved in, there was already a hole in my roof over the patio. Management has told me multiple times they would fix it, but nothing has been done. The office will get your hopes up, but if it’s something maintenance can’t fix themselves, you’ll be waiting forever for a contractor and no set date will ever be given. I do want to say the maintenance team is great for what they can handle, but relying on the office to follow through on bigger repairs is a long and frustrating process.
I wanted to share my experience regarding a serious flea issue in my apartment. When I reported it, the office sent pest control to do a fogger only. From my understanding, a fogger masks the problem rather than truly treating an infestation. The technician didn’t even have the pest control company name on his truck, which felt unprofessional. Since the fogger, I’ve continued to see fleas, even on my bed, making it nearly impossible to sleep. I communicated this to the office and expressed how this has impacted my mental and physical well-being, including causing stress and hives. I was told “I have to wait 7 days” and that I essentially have to deal with it.
I understand treatments can get worse before they improve, but this approach has been incredibly frustrating and inadequate for addressing what is a real infestation.
Updated pictures of fleas I had to catch near my bed. Also forgot to mention how they gave me a unit with a hole on my patio roof. I’ve reported this multiple times to the office, yet no action has been taken to secure the hole or address the root cause of the fleas. For anyone considering moving here, be aware! There are serious pest issues that are not being properly handled.
Philip Hernandez
★★★★★
The apartments are clean, with a new design, and reliable fixtures and appliances. Any discrepancies are immediately handled with great results. The management are informative, helpful, and diligent with everything brought to their attention. The complex itself... Read More
The apartments are clean, with a new design, and reliable fixtures and appliances. Any discrepancies are immediately handled with great results. The management are informative, helpful, and diligent with everything brought to their attention. The complex itself is open, safe, and clean. The gym and pool are two of the great focal points for the community to have fun and exercise. There's plenty of places to eat and enjoy not far from our location. I highly recommend a look and possibly a place to select for living.
Billy Watson
★★★★★
Just recently moved into the Estates and am loving it so far. Very spacious apartments with modern touches in a quiet community. Adolfo was my leasing agent and he was great and very friendly when I toured... Read More
Just recently moved into the Estates and am loving it so far. Very spacious apartments with modern touches in a quiet community. Adolfo was my leasing agent and he was great and very friendly when I toured the property. Everyone in the office is very nice as well. Whitney and Kayla are friendly and are ready to help with anything you possibly need. Maintenance is very quick to respond to concerns as well. I put in a work order for a few items that needed attention and they were all resolved the same day. I'm happy to have chosen the Estates as my new home. Very close to work as well so going to and coming home from work in less than 10 minutes is a game changer!
Matt S.
★★★★★
We have been living here for a couple weeks now. Even though we have had to call maintenance a couple times, the issues have been a quick fix. The apartment has been clean, working, and the staff... Read More
We have been living here for a couple weeks now. Even though we have had to call maintenance a couple times, the issues have been a quick fix. The apartment has been clean, working, and the staff has been great. My wife and I were a little hesitant with the negative reviews but it has been an overwhelmingly overall positive experience. Even with our A/C went out on a Sunday, emergency maintenance came by and fixed it quickly. Much appreciated