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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
This is the worst experience ever in my life. I applied with these people. Got approved , move in day the apartment was not ready to move into so i canceled the lease. I have been waiting... Read More
This is the worst experience ever in my life. I applied with these people. Got approved , move in day the apartment was not ready to move into so i canceled the lease. I have been waiting since May 3rd for my deposit back and it is now about to be August. It’s getting to the point where I am experiencing hardships because of these people. These people are truly ruining my life. I just don’t know what else to do. I really desperately need my hard working money . I have 2 young children and 750$ is not just something to forget about . I just don’t know what more to do. I’ve never in my life got to speak with a property manager . She is never available to get on the phone. Never even called me to apologize about the apartment not being ready nor my money not being refunded YET. This place should be shut down. This is illegal and fraudulent activity !
Shiloh Clough
★★★★★
Just got approved for the apartment very smooth process, tour went great I have zero complaints so far. gym/office and pool all very nice fiance is excited to spend time with siblings in the pool. Moving the... Read More
Just got approved for the apartment very smooth process, tour went great I have zero complaints so far. gym/office and pool all very nice fiance is excited to spend time with siblings in the pool. Moving the 15th and Im really excited my self. A lot of bad reviews about staff and the quality of this place. I will update my review if opinions change but so far don't be deterred to take a look or maybe even apply!
Analise Rocha
★☆☆☆☆
My turn 🙂‍↕️ , I know they hate to see me coming . Lived here for two years and I’m barely writing my review cause I was waiting for my deposit to come back to me which... Read More
My turn 🙂‍↕️ , I know they hate to see me coming . Lived here for two years and I’m barely writing my review cause I was waiting for my deposit to come back to me which that in itself took 2 months and Karley in the office wanted to have a attitude everytime I came in , just run me my money I was owed? 1st , this place is extremely over priced and a manager never stays longer then 6 months as I’m sure they get over whelmed with how terrible this place is. This place has roaches for one , you won’t notice them for a few months as they spray before you move in but slowly they start creeping out til it’s a full fledge nightmare. I can’t say too much regarding my first year as me and the manager at the time had serious beef and I just stopped calling on them all together. The only reason I stayed a second year was Due to a new manager starting promising A lot of fixer-upper’s. I downsize from my two bedroom apartment which was “luxury” to a one bedroom which should’ve been also. However upon moving in not all the appliances were not the upgraded versions and it seems they didn’t fix anything from the previous tenants. I’ll insert photos but wood was split on the sides , things falling off the hinges etc. also there was a spot in the dinning area that a square of the vinyl floor was coming up which they sent a man (not in uniform nor did they inform me he was coming) to come fix it , after a lot of back and forth confirming he worked for the apts he took out the bottom drawer from the stove cut a piece of square from there and put it in the empty spot ? Not to mention this complex was FILLED with dead and broken trees that constantly fell and broke if the wind blew a little to hard. Which fell on my car. The complex said they weren’t liable and yet still refused to let me have info for the higher ups. Per Arlington apartment association apartments are liable for the upkeep of the property and sent out the city to take a look at it all. Not surprised they cut down the trees shortly after . Let’s see what else .. when working on the unit above me they messed up a pipe and it began raining in my apartment (this was day of the rangers parade when they won) i ran to the office and they didn’t send somebody for over a hour and acted as if I was a inconvenience to them. When finally somebody did come I asked what they were going to do about the water spots / if it was gonna cause mold etc and the maintenance man said they would just paint over it when it dried .. HELLO??? This also led to me coming home at night the next few days with my water being turned off. There’s literately so many things I can go on n on n on about this property and how much I hate it with a deep passion but I feel this’ll suffice. Just a over priced apartment with minor renovations with a landlord special.
To add another thing this complex has rats I forgot to mention before posting this. I opened the vent to change the air filter when I first moved to the 1br and a bunch of rat shit fell out. I went to management regarding this and they gave me traps and poison to put in the duct.. CALL A EXTERMINATOR AND DONT HAVE YOUR TENANTS THATS PAY THOUSANDS TO LIVE THERE??
Sayeda Ali
★☆☆☆☆
I told them about this incident from a property from 2020 and ROGELIO still assured me it wouldn’t be a problem. I asked multiple times before applying he said it wouldn’t be a problem yet I was... Read More
I told them about this incident from a property from 2020 and ROGELIO still assured me it wouldn’t be a problem. I asked multiple times before applying he said it wouldn’t be a problem yet I was still denied and if that was the case I would’ve never applied. I just wasted $85 for an application that was never going to get approved. I read the reviews and still applied especially since they all said his name on who was the issue. Just to make a quick buck I’m sure he lied and gave me the run around. I am extremely upset because I really wanted to move here.
Nu Mi
★☆☆☆☆
TERRIBLE. DO NOT MOVE HERE. Nothing is luxury like it states. I just moved in 3 days ago, and I have had so many problems with this apartment and their management. First, it took us nearly a... Read More
TERRIBLE. DO NOT MOVE HERE. Nothing is luxury like it states. I just moved in 3 days ago, and I have had so many problems with this apartment and their management.
First, it took us nearly a month to get approved because they messed up with our applications. Meanwhile, we kept coming to the office more than 7 times to try to meet the manager for our application's status because they never picked up the phone or actively contact applicators. It delayed our move-in day so we had to sign the lease with a higher rent rate than what we applied in our application. During the whole process, we never receive any apologies from the management team. They are so unprofessional and their service is low rate not as "luxury apartment" service.
Secondly, this is our fourth day living here and there are cracks on bedroom's windows causing leaking today because of rain. This soaks our mattress and the floor carpet. We called the office and submit urgent request immediately but nobody comes.
The worst thing is that we find a review of the same unit on google. They experienced the same issues like us, and nothing got fixed until they left. This means that the maintenance couldn't fix the problem in this unit.And now we move in and suffer.
Also, we moved in the unit without a proper key. They gave us the key that couldn't lock the door. There are broken wardrobes, walls and ceiling lights. Just 4 days but we see bugs, insects and flies in the house although door is closed.
We are very upset and frustrated now. If the owner of this property can see my review, hope they can give us a proper solution cause this is a really bad experience as a new resident.