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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I would rate Crest at Las Colinas station apartments a 9/10 considering all livability factors. New, conditioned and modern apartments, well maintained amenities/ common areas, safe neighborhood, convenient location, pet friendly, accessible, proximity to public transportation and... Read More
I would rate Crest at Las Colinas station apartments a 9/10 considering all livability factors. New, conditioned and modern apartments, well maintained amenities/ common areas, safe neighborhood, convenient location, pet friendly, accessible, proximity to public transportation and convenience stores, polite and approachable staff, peaceful neighbors and overall a great place to live! The only thing I would suggest them to do is increase the frequency of the social events and probably refurbish the pool table and cues! I am definitely looking to renew my lease next year, and I would recommend any potential tenant reading this testimonial to rent an apartment here. Thank you Draper and Kramer for a wonderful living experience!
ebbs Lang
★★★★☆
I stayed at this property for almost 2y so I’m qualified to share my experience. Let me start off by saying I never had any major issues staying here! Ida is a good property manager is always... Read More
I stayed at this property for almost 2y so I’m qualified to share my experience. Let me start off by saying I never had any major issues staying here! Ida is a good property manager is always attentive, friendly and available. All my maintenance request were complete in 24hrs or less, I never had to wait for things to be fixed. Overall staff is great!
One of my biggest issues were the residents not keeping their dogs on a leash! Too add *this property doesn’t have breed restrictions* so a few “aggressive breeds” not on a leash! nor picking up the crap after them. My unit was in front of the dog area and was constantly met with the smell of Crap day and night which was unpleasant.
While I would’ve wished to renew my lease a bit longer the renewal rates I was offered were absurd and not worth it for this dated property! Overall I would recommend this property based on the staff and convenience but it wouldn’t be my first choice.
Chandra
★★☆☆☆
It used to be a very good community until the last few months. But everything is deteriorating the past few months as the cleanliness of the apt has gone down a lot. Most importantly the gym equipment... Read More
It used to be a very good community until the last few months. But everything is deteriorating the past few months as the cleanliness of the apt has gone down a lot.
Most importantly the gym equipment is always out of service and it has been the case for the past 3 months. The community has 3 treadmills for 400 plus apartments and all of them out of service. I wish someone can address that soon.
Apart from cleanliness and gym equipment and the slowness of elevators, leasing staff is responsive which is the only good thing and the view I got from my apt!
Wroten McQuirter
★★★★★
The front office really wanted this review. I hate posting reviews so here it goes. At first I would say everything was great when I moved in thanks to Demetice. But they are really warming up to... Read More
The front office really wanted this review. I hate posting reviews so here it goes. At first I would say everything was great when I moved in thanks to Demetice. But they are really warming up to me now. It feels more than just an apartment complex but rather like a home. Everyone especially the people who work in the building really care. From the friendly grounds workers to the ladies who clean everyday. They always offer a warm greeting and smile. They resolve issues quickly and efficiently. The website makes it easy to keep them informed of problems in the apartment. The common areas are always clean and the whole building is pet friendly. It is a great place to live especially with the train and public transportation right outside. There is also a beautiful lake across the street with a wonderful walking path. I just recently left an apartment in VA and that was a nightmare. If you like friendly people, clean and comfortable dwellings than this is your place. They also have deals depending on your move in date. Come see Demetice and she can take you on a tour see for yourself.
Justina Amponsah
★☆☆☆☆
This has truly been one of the worst apartment experiences I’ve ever had. If I could give them zero stars, I would. Overall, my experience at this property has been poor and stressful to say the least.... Read More
This has truly been one of the worst apartment experiences I’ve ever had. If I could give them zero stars, I would. Overall, my experience at this property has been poor and stressful to say the least. If you’re thinking about living here, please consider other options. The quality of living is incompatible with the rent they charge. I’ve already moved out and am still having issues with them trying to charge me rent. Please take this warning seriously and read below for more details on just an handful of the situations I encountered at this complex.
- Pest issues inside of my apartment unit and in the hallways around the community, specifically cockroaches and geckos (which I was told by pest control that they could not be rid of). Please see attached photo proof.
- An incident at night where my safety was compromised and I called security only for the guard to tell me he could not patrol because his leg was broken. I reported this to the property manager in the morning and she said she would investigate and get back to me, but she never followed up.
- Multiple instances where I’ve attempted to go to the office and they would be closed early; and similarly where I would call multiple times and no one would answer. I once called 5+ times in attempt to report a domestic dispute that was taking place between my neighbors and no one picked up. And I’ve currently called countless times to get my unprocessed move out sorted and they have not answered. Even left a voicemail and no one returns calls.
- Maintenance request being deleted/ marked resolved from the portal, and my issue never gets fixed. I had a dirty fridge water filter when moving in and after countless maintenance requests, I gave up because the issue never got resolved.
- The garage gate is almost always broken. There were more days where it was broken than working properly. And the elevators are down frequently as well. Don’t get me started on the unscheduled random fire alarms constantly going off in the middle of the day and night.
- My packages going missing frequently. I found out that the office staff removes packages from the mail room, but they don’t inform residents that they have the packages in the office. I only found out because I actively asked someone at the office when I couldn’t find my package.
- Staff being dismissive and not properly listening when I express concern (when I am able to reach them). They seem to only have good customer service when you are not expressing concern.