Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I've been resident at Branch Creek for 2 years now, and I'm preparing to sign my lease for another year. The office staff and the maintenance staff are quick to handle any concerns I have. The community... Read More
I've been resident at Branch Creek for 2 years now, and I'm preparing to sign my lease for another year. The office staff and the maintenance staff are quick to handle any concerns I have. The community director, Titus, is actively involved. This helps to keep the property safe and quiet.
Juss Stace
★★★★★
Romero at the apartment office is hands down the best leasing manager I've ever had the pleasure of working with! Super responsive, knowledgeable, and genuinely cares about his residents. He went above and beyond to make sure... Read More
Romero at the apartment office is hands down the best leasing manager I've ever had the pleasure of working with! Super responsive, knowledgeable, and genuinely cares about his residents. He went above and beyond to make sure all my needs were met and made the leasing process seamless. His friendly demeanor and professionalism make him a standout. If you're looking for a stress-free experience, ask for Romero - you won't regret it!
Alyssa Wise
★☆☆☆☆
Not a great experience with the complex and the staff. They almost never answer the phone once you move in. The roof of my shower randomly fell off and it was broken for 1 week, it took... Read More
Not a great experience with the complex and the staff. They almost never answer the phone once you move in. The roof of my shower randomly fell off and it was broken for 1 week, it took maintenance 1 week to fix this (photos below). I complained about the mold and was told they weren’t going to do anything about it. My heater was also broken for 3-4 weeks during the winter time so I had no heat for that time period. I was not able to stay in my own apt that I was paying for because it was freezing cold in temperatures that were close to 40-50 degrees. They never tried to speed up the process to fix it, or to compensate me back for my troubles and still demanded the full rent amount. During the middle of my lease, they switched out the key locks to more advanced security code ones without giving me any notice of what my new password was, so I was locked out of my place for a whole night and had to stop by early in the morning to the office to get my passcode. When asking Titus about it, he said he was waiting for either me or my roommate to show up at home because he was waiting infront of our apartment from 6-7pm to tell us the passcode… we are 2 girls in our early 20s who lived in there alone. I was very disturbed that he was waiting for us and that we got penalized for not coming home from 6-7pm. He said he called us to tell us the passcode but neither of us had records of a phone call from the apartment complex or him. I put a camera infront of my door ever since because it made me very uncomfortable. Neighborhood is loud and the manager does not care. When it was time to move out, Titus was extremely rude and was not helpful at all, his demeanor and attitude becomes more rude once you give your 2 months notice. I would not recommend this place to anyone.
OverTheBars MTB
★★☆☆☆
Septic nightmare! Septic system by building 8 is blown out with nasty water and toilet paper! It has flooded the entire sidewalk and is seeping into the ground. The trash cans in the back are flooded with... Read More
Septic nightmare! Septic system by building 8 is blown out with nasty water and toilet paper! It has flooded the entire sidewalk and is seeping into the ground. The trash cans in the back are flooded with junk, garbage, and nasty neighbors dont know how to keep clean or go to another bin! The septic system is constantly flooding and today is much worse than I have seen it. Are we expected to live like animals here?
Candice Thomas
★★★★★
I've been here almost five years! It's a great place for a single or family because the apartments have lots of space. Especially if you like being in a small community and a quiet place to live.... Read More
I've been here almost five years!
It's a great place for a single or family because the apartments have lots of space. Especially if you like being in a small community and a quiet place to live. They have updated the grounds to include alarm systems, new patio furniture, and landscaping. There is a great elementary school in walking distance. A plus for me is that it is also dog friendly! The management team and maintenance are very nice and informative. Come see Titus at Branch Creek Apts today!