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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
You’re better off living on a street than in this apartment complex. The building is extremely old and plagued with issues — from persistent bug infestations to serious utility problems like water leaks, mold, and broken appliances.... Read More
You’re better off living on a street than in this apartment complex. The building is extremely old and plagued with issues — from persistent bug infestations to serious utility problems like water leaks, mold, and broken appliances. Management is consistently unprofessional and unresponsive. The only time they seem helpful is when they want you to sign a lease and secure your payment; beyond that, they reveal their true character.
They are not transparent about the many problems in the units. For over five months, our unit has suffered from a burst pipe and continuous water leakage, yet they still haven’t identified the source of the issue. The parquet flooring is warped due to excessive moisture, the bathroom has a clogged pipe, and the unit is infested with cockroaches.
Despite all of this, the only consistent action from management has been collecting rent. We’ve finally been forced to file a legal complaint after enduring significant financial and psychological stress. They didn’t even offer us a temporary unit while repairs were supposedly underway. This experience has been incredibly disappointing and frustrating.
P.s: they will delete bad reviews on their website
Jason Ramey
★★★☆☆
Just signed my new lease for my second year and hoping I don't regret it. Communication is key especially in a long term business agreement (lease) and there seems to be little to none. My work schedule... Read More
Just signed my new lease for my second year and hoping I don't regret it. Communication is key especially in a long term business agreement (lease) and there seems to be little to none. My work schedule does not permit me to go to the office all the time for any concerns I have so I rely on email. The property is nice. Well kept. Residents are nice. Parking is good. Great place just no responses or communication to concerns.
Mitchell Bennett
★☆☆☆☆
Most horrible living situation in my entire life. Moved in from out of state to a water leak and requested mold report as was concerned how long water exposure existed. 2 months later had mold symptoms. Got... Read More
Most horrible living situation in my entire life. Moved in from out of state to a water leak and requested mold report as was concerned how long water exposure existed. 2 months later had mold symptoms. Got a mold report w labs and came back positive. Entire AC unit is infested along with old air ducts w fiberglass insulation that tested positive for mold. Sagging bedroom ceiling w signs of moisture.
Escalated to VP because Management was negligent to respond to emails or address concerns. Mgmt will get an attitude when scenarios are not pleasant for them disregarding your living situation. They will do the very minimum to fix things. Please do yourself a favor and DO NOT. See fungi mold in AC drip pan that they claimed they replaced after water leak. Had to throw away couch clothes bedding bc of mold.
The lack of empathy and unethical business practice is disgusting. Disgrace to allow a living situation stay open in America. This company does not stand on the values it claims. Prime example of slumlord corprotocracy exploiting middle class Americans.
Vamshi Karanam
★★★★★
I had a great experience touring this property. The leasing staff were warm, patient, and genuinely helpful. Even though the exact unit I’ll be leasing wasn’t available, they showed me a similar one and even shared a... Read More
I had a great experience touring this property. The leasing staff were warm, patient, and genuinely helpful. Even though the exact unit I’ll be leasing wasn’t available, they showed me a similar one and even shared a video of the actual unit. They answered all my questions without any hesitation or attitude. After a disappointing experience at another complex earlier, their professionalism and kindness really stood out. I felt welcomed and valued here.
Samuel Ross
★★★★☆
My experience here at the Biltmore,so far has been positive and uplifting.l want to give a special shout out to Keva, who's part of the Staff.She helped me so much, without her I wouldn't have gotten the... Read More
My experience here at the Biltmore,so far has been positive and uplifting.l want to give a special shout out to Keva, who's part of the Staff.She helped me so much, without her I wouldn't have gotten the apartment. The apartments are clean and quiet. Sincerely Samuel R.