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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I am a resident here at Arden, for the past almost 4 years! I really rate this place five stars! From maintenance crew to our concierge staff! And the people in the office, the management crew is... Read More
I am a resident here at Arden, for the past almost 4 years! I really rate this place five stars! From maintenance crew to our concierge staff! And the people in the office, the management crew is absolutely amazing. Everybody here is so friendly. I couldn’t ask for a better place. Location is amazing. You could walk to a lot of places.. And to get on the highway is very convenient. It is a very high end (Luxury) apartment. The way that it is built I have never one time have ever heard anyone above me or below me and let me tell you I would have company and they get pretty loud. I even asked my neighbors if you ever hear me please come let me know and they say they never hear me. So it’s very well built.
I did not see myself moving out anytime soon at all. This is the best place I have lived in DFW.!
Hope you Make Arden your New Home :) You will not be disappointed! :)
Have a blessed day, stay safe and healthy!!
Clayton McGratty
★☆☆☆☆
There are significant issues with the elevators in this building. As of March 2024, we are having regular elevator outages, with all four down and passengers getting trapped in elevator cars. One has been down/not functioning for... Read More
There are significant issues with the elevators in this building. As of March 2024, we are having regular elevator outages, with all four down and passengers getting trapped in elevator cars. One has been down/not functioning for more than a year, with constant service interruptions for the other three. Communication from the management team is poor and unreliable as well, often mismanaging expectations. If you're considering renting here, be very thorough in your tour with leasing. Here's a history of updates to my review/reports of what it's like living at Ardan:
3/14/25:
After losing access to functioning elevators yesterday, just 2 of 4 are in operation, with no resolution projected. This adds anywhere from 5-10 additional minutes to trying to enter or exit the building.
3/1/25:
2 elevators have been out of service for days, with no communication from management.
5/31/23:
-still experiencing down elevators (2nd picture)
-new amenity fees are being implemented
-building security appears generally absent, leaving stations unattended
There is a 180+ resident group chat that circulates issues and concerns. If you know someone who lives at the Ardan, they can probably provide significant context in considering the Ardan as your residence.
8/15/23:
-The building manager (who responded below) was terminated, and Ardan continues to re-staff its team.
-We continue to experience elevator outages.
-Security remains an issue/concern among residents, though garage security has improved.
-There appears to be much more property marketing online that contrasts with resident experiences.
8/24/23:
One of our elevators is out of commission again to replace cables. This is how it looks as a resident (third image.
9/22/23: two elevators remain out of service, see fourth picture with the ladder. There are also a number of reports of rats on the community pool deck. The entry gate to the garage is broken and open, with vehicles being broken into most recently as 9/20.
11/9/23: Elevator shutdowns persist, along with leaks throughout the 23rd/top floors (see images of ceiling cutout that has remained like this for 2+ weeks, along with the leak next to the speaker in the elevator bay). Residents are also very skeptical of positive reviews that have recently appeared on Google.
3/7/24: We are experiencing significant ongoing elevator outages, with all 4 elevators down for hours at a time and nearly a full day over the past weekend. Residents are reporting being trapped in elevators, elevators dropping floors, lights out in the elevators in total darkness. The Dallas Fire Department arrives regularly to either help people out of locked/stalled elevator cars. The management team is trying, but there's not a lot of objective clarity as to what is happening, and it feels unsafe to live at Ardan.
Carmen Galindo
★☆☆☆☆
The elevators are always down, management doesn’t seem to care. Wet sauna almost always down as well. Keep elevators in mind when moving in and out because it sure is a nightmare. Front desk is super nice... Read More
The elevators are always down, management doesn’t seem to care. Wet sauna almost always down as well. Keep elevators in mind when moving in and out because it sure is a nightmare. Front desk is super nice though! And the rest of the amenities are amazing.
Merritt
★★★★★
The best apartment to be at if you want to enjoy all of uptown Dallas! You are right off the trolly so it’s easy to get around if you don’t want to drive. The building itself is... Read More
The best apartment to be at if you want to enjoy all of uptown Dallas! You are right off the trolly so it’s easy to get around if you don’t want to drive. The building itself is very modern with top end amenities (hot tub, cold plunge, wet sauna and dry sauna). The leasing office employees are very helpful especially Kristen! She has helped my finance and I out with any issues we’ve had during the three years we have lived here. Sadly we have to move out cause we need a yard, but will miss the views and location so much.
Ashley Childress
★☆☆☆☆
I was interested in living here but the leasing office is nearly impossible to contact via text, email, and phone. You are greeted with a virtual AI leasing assistant that does not have answers to any questions... Read More
I was interested in living here but the leasing office is nearly impossible to contact via text, email, and phone. You are greeted with a virtual AI leasing assistant that does not have answers to any questions and will not transfer you to a real person. If they are hard to reach before you sign a lease, I can't imagine what assistance would be like once you are locked in a lease. Also, for the high price point I think the elevators should require a fob to get to each floor for added security since there are nearly 400 units. I wouldn't feel safe knowing anyone in the building can come to my door.