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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I am a resident here at Arden, for the past almost 4 years! I really rate this place five stars! From maintenance crew to our concierge staff! And the people in the office, the management crew is... Read More
I am a resident here at Arden, for the past almost 4 years! I really rate this place five stars! From maintenance crew to our concierge staff! And the people in the office, the management crew is absolutely amazing. Everybody here is so friendly. I couldn’t ask for a better place. Location is amazing. You could walk to a lot of places.. And to get on the highway is very convenient. It is a very high end (Luxury) apartment. The way that it is built I have never one time have ever heard anyone above me or below me and let me tell you I would have company and they get pretty loud. I even asked my neighbors if you ever hear me please come let me know and they say they never hear me. So it’s very well built.
I did not see myself moving out anytime soon at all. This is the best place I have lived in DFW.!
Hope you Make Arden your New Home :) You will not be disappointed! :)
Have a blessed day, stay safe and healthy!!
Clayton McGratty
★☆☆☆☆
There are significant issues with the elevators in this building. As of March 2024, we are having regular elevator outages, with all four down and passengers getting trapped in elevator cars. One has been down/not functioning for... Read More
There are significant issues with the elevators in this building. As of March 2024, we are having regular elevator outages, with all four down and passengers getting trapped in elevator cars. One has been down/not functioning for more than a year, with constant service interruptions for the other three. Communication from the management team is poor and unreliable as well, often mismanaging expectations. If you're considering renting here, be very thorough in your tour with leasing. Here's a history of updates to my review/reports of what it's like living at Ardan:
3/14/25:
After losing access to functioning elevators yesterday, just 2 of 4 are in operation, with no resolution projected. This adds anywhere from 5-10 additional minutes to trying to enter or exit the building.
3/1/25:
2 elevators have been out of service for days, with no communication from management.
5/31/23:
-still experiencing down elevators (2nd picture)
-new amenity fees are being implemented
-building security appears generally absent, leaving stations unattended
There is a 180+ resident group chat that circulates issues and concerns. If you know someone who lives at the Ardan, they can probably provide significant context in considering the Ardan as your residence.
8/15/23:
-The building manager (who responded below) was terminated, and Ardan continues to re-staff its team.
-We continue to experience elevator outages.
-Security remains an issue/concern among residents, though garage security has improved.
-There appears to be much more property marketing online that contrasts with resident experiences.
8/24/23:
One of our elevators is out of commission again to replace cables. This is how it looks as a resident (third image.
9/22/23: two elevators remain out of service, see fourth picture with the ladder. There are also a number of reports of rats on the community pool deck. The entry gate to the garage is broken and open, with vehicles being broken into most recently as 9/20.
11/9/23: Elevator shutdowns persist, along with leaks throughout the 23rd/top floors (see images of ceiling cutout that has remained like this for 2+ weeks, along with the leak next to the speaker in the elevator bay). Residents are also very skeptical of positive reviews that have recently appeared on Google.
3/7/24: We are experiencing significant ongoing elevator outages, with all 4 elevators down for hours at a time and nearly a full day over the past weekend. Residents are reporting being trapped in elevators, elevators dropping floors, lights out in the elevators in total darkness. The Dallas Fire Department arrives regularly to either help people out of locked/stalled elevator cars. The management team is trying, but there's not a lot of objective clarity as to what is happening, and it feels unsafe to live at Ardan.
Eboni Upshaw
★★★★★
I’m a Locator and I wanted to stop by to get to know the property and the Leasing Agents I will potentially be working with. I was welcomed with open arms by Shaundra and Braylon. They were... Read More
I’m a Locator and I wanted to stop by to get to know the property and the Leasing Agents I will potentially be working with. I was welcomed with open arms by Shaundra and Braylon. They were both very welcoming and so easy to talk with. I had a great tour with Shaundra! She was extremely knowledgeable of the property and was so down to earth. She showed me multiple floor plans and I only requested to see about 2. 🤗 This apartment complex has amazing floor plans and great amenities… including a Spa!! Thank you guys for being so welcoming and helpful to me. With me not being a prospect, and just a Locator, they treated me as if I were moving there myself. I can’t wait to bring you guys all of the tenants! Cheers!
Merritt
★★★★★
The best apartment to be at if you want to enjoy all of uptown Dallas! You are right off the trolly so it’s easy to get around if you don’t want to drive. The building itself is... Read More
The best apartment to be at if you want to enjoy all of uptown Dallas! You are right off the trolly so it’s easy to get around if you don’t want to drive. The building itself is very modern with top end amenities (hot tub, cold plunge, wet sauna and dry sauna). The leasing office employees are very helpful especially Kristen! She has helped my finance and I out with any issues we’ve had during the three years we have lived here. Sadly we have to move out cause we need a yard, but will miss the views and location so much.
Britt Underwood
★★☆☆☆
I lived here from June 2024 - June 2025 in a 13 mo lease. I had a 1 bedroom on the 16th floor facing highway 75 north. It was really loud at night but I eventually got... Read More
I lived here from June 2024 - June 2025 in a 13 mo lease. I had a 1 bedroom on the 16th floor facing highway 75 north. It was really loud at night but I eventually got used to it. There are only 4 elevators in the building and they barely ever all worked at the same time. Moving in was fine but moving out was HORRIBLE. I couldn’t reserve an elevator because only 2 were currently working at the time and they said it was “traffic” time in the building. By the time I was done moving out, only 1 elevator worked. Multiple people have gotten stuck in the elevators and fallen floors (thankfully I never did). Out front of the building smells like dog piss. The pool is pretty nice for tanning, it doesn’t really give party vibes. The gym is small but has good weights. The room is good, but
I wouldn’t suggest moving here. Look around for better options.