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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
New management, HillTop Residential, is completely dropping the ball here as far as security is concerned. Last week in one of the garage hallways, I found graffiti on the walls! That's a first! This was NEVER an... Read More
New management, HillTop Residential, is completely dropping the ball here as far as security is concerned. Last week in one of the garage hallways, I found graffiti on the walls! That's a first! This was NEVER an issue when AMLI managed this place. Most one bedrooms here are currently $2K+. I'm completely at a loss for words. Management, no more excuses! You bought this apartment complex and you have the responsibility to ensure the security of the residents here. We pay for a working garage! We pay for working security fobs! We pay for working amenities! And we expect timely maintenance resolutions! Stop doing unnecessary work like painting conference room walls and throwing meaningless resident events and fix the important stuff!!! I'm researching reporting this property if I don't see changes soon.
Christina H
★★★★★
I just moved into Shoreline (formerly AMLI) last week and I am so happy with my decision. The building just took on new ownership in December (from AMLI to Shoreline) and they have quickly jumped in to... Read More
I just moved into Shoreline (formerly AMLI) last week and I am so happy with my decision. The building just took on new ownership in December (from AMLI to Shoreline) and they have quickly jumped in to make positive changes. They are already having resident events and actively communicate what changes they hope to make. I appreciate their timely responses as well as the upkeep of the building. Dustin S. gave me a tour when I came in January and he was so impressive with his knowledge and care of the building that it made me excited at the potential of living here. The entire process from application to move-in was seamless and stress-free. Dustin as well as the Shoreline team have really stepped up in keeping me informed and helping me in any way they can!
Jude Hall
★☆☆☆☆
Living here has been nothing short of a disaster. If I could give zero stars, I would. The garage door has been broken for weeks — maybe months — with no explanation and no urgency to fix... Read More
Living here has been nothing short of a disaster. If I could give zero stars, I would. The garage door has been broken for weeks — maybe months — with no explanation and no urgency to fix it. It’s just one more thing on a long list of problems this place refuses to deal with.
There’s clearly a major staffing issue, but no one seems to care. I’ve *never* seen a single maintenance worker on the property, which explains why nothing ever gets fixed. It’s like they all disappeared... or maybe they were imaginary to begin with. Need something repaired? Good luck — you’ll grow old waiting.
The leasing office is no better. There's *one* person running the entire place, and honestly, I feel bad for them. But the rest of the staff? Lazy, incompetent, and nowhere to be found. Trying to get a hold of someone to answer a basic question is like solving a riddle from a dungeon master. They’re quick to collect your rent, but when it comes to actually doing their jobs? Crickets.
Avoid this place like the plague. It’s run by people who clearly don’t care, and you’ll spend your lease regretting every second of it.
ND4LIFE
★★★★☆
I love this AMLI apartment location. It’s has plenty of space and right on Lake Carolyn Lake with stunning views of the city. The amenities are second to none. Everything was clean and organized. They have Amazon... Read More
I love this AMLI apartment location. It’s has plenty of space and right on Lake Carolyn Lake with stunning views of the city. The amenities are second to none. Everything was clean and organized. They have Amazon Lockers, ATM and Laundry service all on site. The 2B 2B was more than we expected plus it had great views of the lake. The price was more than reasonable and there was plenty of parking. The only drawback is that it’s a little older but you can’t go wrong living here.
Naturally HER
★☆☆☆☆
This is my 2nd year here (originally, AMLI) and under the new management (now, Hill Top Residential) things have gotten progressively worse. I second a lot of the other reviews regarding security, maintenance and office staff. There’s... Read More
This is my 2nd year here (originally, AMLI) and under the new management (now, Hill Top Residential) things have gotten progressively worse. I second a lot of the other reviews regarding security, maintenance and office staff.
There’s actually not enough space for me to air my grievances and talking to the office staff (minus, Cody) was significantly ineffective.
I don’t understand how all of a sudden under new management everything is malfunctioning and no one is fixing it (garage doors, elevators, key fobs, etc.) Also, the carpet and hallways are gross.
My key fob doesn’t even fully work, restricting me from amenities I PAY FOR MONTHLY. For weeks no one was fixing maintenance issues in my apartment, and I had issues with my lease/paperwork from day one.
I moved here for the AMLI name, I had always lived with them since moving to Dallas. They had a particular standard, so it’s unfortunate to now be living here under new management that doesn’t have the same standards.
I also find it odd I can never get in contact with corporate - they never answer or call back.