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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
The complex is always kept clean and is pretty quiet even on the weekends. The maintenance team is outstanding and very friendly, they will always ask if everything is good and offer any help they can give.... Read More
The complex is always kept clean and is pretty quiet even on the weekends. The maintenance team is outstanding and very friendly, they will always ask if everything is good and offer any help they can give. Glenn is always a positive full of energy person who can make your day better with a smile. Corey is outstanding by going the extra mile , he’s helped me with a car issue that I'm very grateful for. Ruben is always friendly and quick to see if you need anything and comes with solutions. The whole maintenance team and office really do a great job at keeping the place in order, it really feels like a little community .
Destiny Johnson
★☆☆☆☆
Absolutely the worst experience I’ve had with an apartment complex. The leasing and management team (Bianca, Rachel and someone with a K) are completely unprofessional and clearly incapable of handling basic communication. I emailed to withdraw my... Read More
Absolutely the worst experience I’ve had with an apartment complex. The leasing and management team (Bianca, Rachel and someone with a K) are completely unprofessional and clearly incapable of handling basic communication. I emailed to withdraw my application over a month before move-in and never heard a word back — not until the day before my scheduled move-in date. They didn’t bother to check their email, didn’t follow up, and didn’t think it was strange they hadn’t heard from me in over a month.
Now, they’re refusing to refund my application fee, even though I was explicitly told I would receive a refund by Bianca. Instead, they’ve (K) decided to accuse me of not canceling in enough time, which is flat-out false. I have the proof, and yet they continue to deny responsibility.
This is dishonest, lazy, and unacceptable behavior for any business, let alone one that expects people to trust them with housing. If this is how they treat potential residents, I can’t imagine how badly they treat current tenants. Save yourself the headache and look elsewhere — this place is nothing but a scam wrapped in incompetence.
Lindsey P
★★★★★
I just recently moved into Altamonte, and so far, my experience has been amazing. I really appreciate how quiet the community is, and the added security of the gated entrance makes me feel very safe. Ms. Bianca... Read More
I just recently moved into Altamonte, and so far, my experience has been amazing. I really appreciate how quiet the community is, and the added security of the gated entrance makes me feel very safe. Ms. Bianca was a huge help throughout the move-in process — she was incredibly patient, kind, and made everything so easy for me. I have no complaints at all. I would 100% recommend Altamonte to anyone looking for a secure, peaceful place to live. 10/10 experience!
Tony T
★★★★★
We have lived here for over a year now and we have had an excellent experience. The maintenance team is quick to respond. Raquel, Bianca, and the rest of the team have made us feel at home... Read More
We have lived here for over a year now and we have had an excellent experience. The maintenance team is quick to respond. Raquel, Bianca, and the rest of the team have made us feel at home and cared for. They are always incredibly kind and helpful. I am happy to recommend these Apartments to anyone looking for a comfortable place to live.
Nolan Pierce
★★★★★
Great office staff and maintenance staff. Professional and friendly. They are always on tol of everything. I have issues with neighbor leaving dog crap in front of door and garbage on a consistent basis but other than... Read More
Great office staff and maintenance staff. Professional and friendly. They are always on tol of everything. I have issues with neighbor leaving dog crap in front of door and garbage on a consistent basis but other than that minor issue this is one of the best places I have lived in San Antonio.