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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
No matter how many times you complain, inform, or report issues to management - ***nothing changes***. It seems as this place has only gone downhill since its debut. No security- garage doors are always broken and/or getting... Read More
No matter how many times you complain, inform, or report issues to management - ***nothing changes***. It seems as this place has only gone downhill since its debut. No security- garage doors are always broken and/or getting repaired because people dont have common sense and drive into them? Vehicular damage out of management control - so how will they solve the problem? There must be another solution. Cars are not guaranteed to be safe within the garage as some resident on the community posts has claimed their car being broken into or stolen? Side entry doors are BROKEN so no need for the key fob to ensure your security, anyone can walk right in. Mail from the mailroom has been stolen, opened, disrupted. Cameras are not plentiful at all nor are they placed properly or systematically. Ooutdoor common areas are dirty and smelly - the sitting areas and tables or covered with spider webs and spiders. Stairwell access is disgusting covered with cobwebs, insects, trash, smeared with dog excrement dried up and not cleaned for MONTHS! For such a large property you would think management would hire a permanent cleaning TEAM to maintain the inside of this huge property but they only really clean the front lobby/entrance, so you may be deceived, but theres only 1 or 2 cleaning ladies we ever see down there. There is no cleaning "rotation" - you can't just claim that if you have not confirmed the condition of this place with your own eyes as the people living here have. No one has vacuumed or shampooed the common hall carpets in ages so they're always dirty. Residents themselves will take initiative to vacuum outside their apt door or pick up after people just because the building mgmt can't hire a proper or large enough cleaning company/team. Even though some people decorate their doors with nice wreaths and doormats other have large pieces of furniture, tables, vases, props etc which are just an overall eyesore and ruin the hotel vibe aesthetic this place could potentially have - you would think thats a fire hazard around the doors and in the narrow hallways. Wifi by Gigstreem is guaranteed to go out EVERY MONTH for 1-3 days time significantly affecting those who mainly work or study from home and is unreliable some days. There is dog poop smeared on the doors, the hall carpets and stairwells, dog urine soaked within the hall carpet fibers, the garage columns surrounded by pools of dog urine, the property lawn and sidewalks are also riddled with dog excrement as there are no trash bins or bags available and people are just lazy dirty and ignorant. Its scary to think what your shoes could be picking up and bringing into your home to your crawling babies and just your health. The dumpsters are open and stink right next to the main garage door. The main lobby and elevator smells like open sewage and nothing is addressed properly. There are always non-residents using the pool, messy drunks and lewd behavior in the pool. The halls are covered in spiderwebs, bugs, strange stains, doors are broken, dog poop all over the place, people smoking on the balconies spreading the smell of cigarette and marijuana smoke in this apparently "nonsmoking building". I'm disappointed with the lack of attention to important details and care by management. Please do better, not just apologize and offer excuses. There are properties just like this without these problems.
Arin Brown
★☆☆☆☆
Moved out of town for a job and this place didn’t give me any options. We had 6mo left in our lease. No ability to get out early. Horrible communication from the Building Manager Hope. We took... Read More
Moved out of town for a job and this place didn’t give me any options. We had 6mo left in our lease. No ability to get out early. Horrible communication from the Building Manager Hope. We took 2 complimentary months at the beginning, which was awesome. But then they wanted us to pay 2 months to break the lease, give a 60 day notice, and payback the 2 months that were complimentary for signing to begin with. I’ll never sign with this company again regardless of location and I HIGHLY recommend you look elsewhere for somewhere to live. The most unsympathetic management I’ve ever interacted with. And when I talked to the front office they talked about how “other people have lost their jobs and we still haven’t let them out of the lease or helped” ok, great to know. Wish I would have known this before. Great location though.
Edit: their wifi GiGstreem is THE WORST! No joke, if you work from home or need consistent internet for whatever reason, prepare to be miserable. Their gate for the garage is constantly broken (not their fault but still annoying). I also got my car broken into and stolen out of their garage.
Second edit: Clearly they don’t care about customer satisfaction because they didn’t even try to work with me on the situation and pretty much just said “no deal with it”. Paying over 2k for an apartment I’m not even using.
Tony
★☆☆☆☆
I’ve lived here for 2+ years. Electronic keys are great until they don’t work. Maintenance came to fix it and I left to go to a birthday dinner. I come back and it still doesn’t work. I'm... Read More
I’ve lived here for 2+ years. Electronic keys are great until they don’t work. Maintenance came to fix it and I left to go to a birthday dinner. I come back and it still doesn’t work. I'm locked out for over 3 hours now after the Canelo-Crawford fight. Of course the emergency maintenance requests aren’t answered. Can I just have an old school lock so I can get in my place? This is absurd.
Lauren Barron
★★★★★
I had the absolute pleasure of working with Michael at The Ablon in Rockwall, and I can confidently say he is in a league of his own when it comes to luxury leasing. From the moment I... Read More
I had the absolute pleasure of working with Michael at The Ablon in Rockwall, and I can confidently say he is in a league of his own when it comes to luxury leasing. From the moment I walked in, Michael delivered an exceptional, top-tier experience. His professionalism, attention to detail, and genuine passion for helping others made the entire process seamless and enjoyable.
He took the time to understand exactly what I was looking for, answered every question with care and expertise, and went above and beyond to ensure I felt confident and taken care of every step of the way. Michael’s knowledge of the property, paired with his warm and approachable demeanor, made The Ablon feel like home from the very beginning.
If you’re looking for luxury living with white-glove service, ask for Michael, he’s simply the best.
Kelly has also answered all questions when I’ve called to ask them. I LOVE the staff! Everyone is great!!
Brenda Johnson
★★★★★
Absolutely five-star and amazing! The ambiance is elegant with a unique pool area, sunning chaise lounge chairs in the water, and cabanas awaiting your presence. One of my favorite locations within the complex is the Sunset Room... Read More
Absolutely five-star and amazing! The ambiance is elegant with a unique pool area, sunning chaise lounge chairs in the water, and cabanas awaiting your presence. One of my favorite locations within the complex is the Sunset Room area overlooking Rockwell Harbor and Lake Ray Hubbard. The 5th-floor view has an overlook and seating for a group of friends to enjoy a party or gathering. Highly recommend studio, one and two-bedroom apartment living.