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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I had an excellent experience working with Tyler Nguyen while apartment hunting at Napa Oaks. Here’s what stood out: He was knowledgeable and responsive, answering my questions quickly, covering floor plans, pricing, move-in timelines, and lease terms.... Read More
I had an excellent experience working with Tyler Nguyen while apartment hunting at Napa Oaks. Here’s what stood out:
He was knowledgeable and responsive, answering my questions quickly, covering floor plans, pricing, move-in timelines, and lease terms. He provided clear comparisons to help me weigh my options.
Tyler was friendly and professional! From our first meeting through move-in, he was approachable, patient, and never pushy. He listened to my needs and made me feel respected.
He was thorough and transparent, explaining the Napa Oaks amenities, parking, pet policies, and community guidelines in detail. When anything wasn’t immediately clear, he followed up promptly with precise information or connected me with the right team member.
My application and approval process went smoothly thanks to his guidance. He kept me updated on progress and ensured I had all required documents I highly recommend reaching out to him if you’re considering a tour or have questions about the community. If you’re looking for a reliable and courteous leasing agent at Napa Oaks Apartments, Tyler is the person to contact.
John Windsor
★★★★★
After 18 years in the same apartment, I decided it was time to move. My first introduction to the staff was a bright young lady named Ana. She popped out of her chair, came around the desk... Read More
After 18 years in the same apartment, I
decided it was time to move. My first introduction to the staff was a bright young lady named Ana. She popped out of her chair, came around the desk and introduced herself. I told her what my requirements were and she took me to see a model. All the while she showed it to me she was talking about the amenities of the community , the amenities of the apartment, and the property security.
The complex has a very well equipped workout room in the same building as the staff. The apartments were completed last fall (2024) so very up to date. At no time was there any aggressive sales talk , simply, what did I think. I left feeling very good about the entire encounter.
Miss Ana communicated by email the next day with a complete break down of all up front costs involved and that there was an incentive to sign by the end of May. I accepted the offer. Ana walked me through the process and cheerfully answered all my questions. I am an older guy, and at no point did I feel pressured or manipulated. I have had occasion to speak with different members of the staff and they all made me feel I was a valued customer.
Honestly, from me, 5 stars for Ana, 5 stars for the amenities in the apartment.
Israel Dueñas
★★★★★
I’ve had such a great experience here at Napa! My family and I love the pool cabannas. Everyone is just very welcoming, supportive, and it truly feels like a place that can feel like home. The staff... Read More
I’ve had such a great experience here at Napa! My family and I love the pool cabannas. Everyone is just very welcoming, supportive, and it truly feels like a place that can feel like home. The staff deserves a huge shoutout: AnaKarina, Jessica, Lizzy, and Khalia are absolutely amazing! They’re always kind, helpful, and go above and beyond to make sure everyone feels seen and supported. Whether it’s answering questions or just bringing good vibes to the space, they really make a difference. So grateful to be part of this community!
Christian Longoria
★★★★★
The leasing office is amazing! Anakarina, Carlos and Tyler have been outstanding with communication and always greeting me with great energy. I am so happy I chose to call Napa my new home!
Kristian Manrique
★★★★★
Love the team over at Nappa Oaks! Tyler was so friendly and clear in his communication. Loved his energy and the apartment walkthrough was really fun. Looking forward to applying and calling Napa home!