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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Moved here from out of town(locally, but further away) and this has been a complete disappointment and worst decision of my life. The photos online are entirely misleading. The apartment itself had roaches, old cabinets, and the... Read More
Moved here from out of town(locally, but further away) and this has been a complete disappointment and worst decision of my life. The photos online are entirely misleading. The apartment itself had roaches, old cabinets, and the AC/heat doesn’t regulate because of outdated windows. Even after multiple pest control requests, roaches continued to appear — clearly a deeper issue.
Let’s talk about the staff: across the board, it’s underwhelming. There’s a consistent lack of knowledge, professionalism, lack of education and urgency. It often feels like no one on the team fully understands their job or cares to.
The “amenities” are a joke. The pool is randomly closed on certain days — no real explanation, just “it’s closed today.” I personally watched one of the grills fall off its podium from old age. Everything is outdated and neglected.
The property is poorly managed. Balconies and patios are covered with junk — washers, furniture, car parts. Residents openly work on their cars in the parking lot like it’s an auto shop. Management, including Claudia, seems to allow it all.
If you care about your safety or your vehicle, this is not the place. Cars get broken into. Packages go missing. Teenagers roam at night being loud, disruptive, and unchecked.
Guest parking? It’s nonexistent. You’re required to register vehicles, but even then, towing happens anyway. It’s unpredictable and unfair.
I’ve reached out to Madera Residential — the ownership group — regarding the mismanagement and ongoing issues. Pending litigation
I absolutely cannot wait for my lease to end. Do yourself a favor: avoid this property at all costs. It’s not what it claims to be — and unfortunately, no one here seems to care.
EDIT 7/25/2025:
More added pictures of the monstrosity of this place!
Do not rent! Pictures not including roaches!
Amber Ewen
★★★★★
Lauren the assistant manager was extremely helpful and quick getting a last minute situation handled for me. She was excellent with communication and extremely patient, approachable and friendly. Most importantly she got what I needed done swiftly... Read More
Lauren the assistant manager was extremely helpful and quick getting a last minute situation handled for me. She was excellent with communication and extremely patient, approachable and friendly. Most importantly she got what I needed done swiftly and with zero issues. Much appreciated!
Minx
★☆☆☆☆
This is an every day occurrence here. Nobody in the office seems to care about tenant packages yet. We are forced to use this terrible locker system… according to them, there’s nothing they can do about it…... Read More
This is an every day occurrence here. Nobody in the office seems to care about tenant packages yet. We are forced to use this terrible locker system… according to them, there’s nothing they can do about it… I guess not even take five minutes to speak to the drivers about this issue. I was literally told it’s not their responsibility lol
Destiny Winkleman
★☆☆☆☆
This has been the worst experience ever! My apartment has flooded 3 times in the last year. The most recent has been tonight 5/8 and I called the maintenance at 7:45 and here we are 6 calls... Read More
This has been the worst experience ever! My apartment has flooded 3 times in the last year. The most recent has been tonight 5/8 and I called the maintenance at 7:45 and here we are 6 calls later and 10pm and no show still even though I have told them the water is actively running for 3 hours now the entire apartment is flooded . This is ridiculous and very unprofessional and for sure will be contacting a lawyer.
Jeremey Peterson
★☆☆☆☆
Roach infested, I can count on one hand how many times the gate has worked in the entire year I’ve lived here. Gym has been broke the entire time I’ve lived here, Hot tub doesn’t get hot,... Read More
Roach infested, I can count on one hand how many times the gate has worked in the entire year I’ve lived here. Gym has been broke the entire time I’ve lived here, Hot tub doesn’t get hot, the list really freaking goes on. The biggest problem of course being the roaches we keep a very clean house but because the entire place is practically made of paper machete the bottoms of the sink and cabinets have no closure so the whole building is infested. DONT SIGN THE LEASE, I can’t wait to get out of mine. It looks nice but that’s all it is a look! Outlets barely work, maintenance is trash, plumbing is trash, throw the whole place away respectfully. Don’t sign. Don’t sign. Don’t sign. 1000 other places in the area with the same rent prices and less problems.