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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Moved here from out of town(locally, but further away) and this has been a complete disappointment and worst decision of my life. The photos online are entirely misleading. The apartment itself had roaches, old cabinets, and the... Read More
Moved here from out of town(locally, but further away) and this has been a complete disappointment and worst decision of my life. The photos online are entirely misleading. The apartment itself had roaches, old cabinets, and the AC/heat doesn’t regulate because of outdated windows. Even after multiple pest control requests, roaches continued to appear — clearly a deeper issue.
Let’s talk about the staff: across the board, it’s underwhelming. There’s a consistent lack of knowledge, professionalism, lack of education and urgency. It often feels like no one on the team fully understands their job or cares to.
The “amenities” are a joke. The pool is randomly closed on certain days — no real explanation, just “it’s closed today.” I personally watched one of the grills fall off its podium from old age. Everything is outdated and neglected.
The property is poorly managed. Balconies and patios are covered with junk — washers, furniture, car parts. Residents openly work on their cars in the parking lot like it’s an auto shop. Management, including Claudia, seems to allow it all.
If you care about your safety or your vehicle, this is not the place. Cars get broken into. Packages go missing. Teenagers roam at night being loud, disruptive, and unchecked.
Guest parking? It’s nonexistent. You’re required to register vehicles, but even then, towing happens anyway. It’s unpredictable and unfair.
I’ve reached out to Madera Residential — the ownership group — regarding the mismanagement and ongoing issues. Pending litigation
I absolutely cannot wait for my lease to end. Do yourself a favor: avoid this property at all costs. It’s not what it claims to be — and unfortunately, no one here seems to care.
EDIT 7/25/2025:
More added pictures of the monstrosity of this place!
Do not rent! Pictures not including roaches!
Destiny Winkleman
★☆☆☆☆
This has been the worst experience ever! My apartment has flooded 3 times in the last year. The most recent has been tonight 5/8 and I called the maintenance at 7:45 and here we are 6 calls... Read More
This has been the worst experience ever! My apartment has flooded 3 times in the last year. The most recent has been tonight 5/8 and I called the maintenance at 7:45 and here we are 6 calls later and 10pm and no show still even though I have told them the water is actively running for 3 hours now the entire apartment is flooded . This is ridiculous and very unprofessional and for sure will be contacting a lawyer.
Nowanna Howard
★☆☆☆☆
Dont move here. Currently have no internet for the next 4 hours and I work from home! We are forced to pay $160 for internet through our lease and since its a "bulk account" you will get... Read More
Dont move here. Currently have no internet for the next 4 hours and I work from home! We are forced to pay $160 for internet through our lease and since its a "bulk account" you will get zero compensation when service is out. No playground. 1 pool. No sidewalks. No community events. No dog park. Barely any parking and you can only have guests 3 days a month or they get towed. All the sockets are loose. The "new" kitchen counters are so easy to scratch or stain, will definitely loose some of your deposit there. They moved my friend into an apartment that has mold. "Valet Trash" sometomes dont come. The gates are always broken. Alot of water shutoffs to "fix pipes" (like 5 this year already). The Spectrum package is obviously to make them $$, no one uses a house phone, yet we have to pay for landline. Pool closes alot during summer. OVERPRICED. Some buildings have rat problems. Some buildings have roach problems. The birds are cute, but they will make a nest on your patio because of how the lights out there are shaped. Its the Spectrum package for me though... i was paying $30/month for internet, now we have to pay like $160 for internet, cable and phone... Who's using cable and house phones?? Would be an okay senior living complex, maybe they should do that instead.
Andie Mcclure
★★★★★
I’ve lived here for 3 years and I love it. My rent has never gone up, there have been great renewal offers like carpet cleaning, and maintenance is super responsive to every request. The soundproofing is excellent,... Read More
I’ve lived here for 3 years and I love it. My rent has never gone up, there have been great renewal offers like carpet cleaning, and maintenance is super responsive to every request. The soundproofing is excellent, I am never bothered by neighbors music or children noises. I’m happy with my covered parking spot and my guests usually don’t have a difficult time finding visitor spots. 10/10 best apartment I’ve experienced.
KONCHATA LOGGINS
★☆☆☆☆
I have entered the same service requests at least three different times. When I return from work there is always a completion note left but the issues remain. Can I please get someone to replace the batteries... Read More
I have entered the same service requests at least three different times. When I return from work there is always a completion note left but the issues remain. Can I please get someone to replace the batteries in the thermostat or the wall reader itself so the unit will switch on and off once desired temperature is met, clean the air vents because there is plenty of dust and debris coming out when the A/C unit is on resulting in respiratory issues and fix the air flow in the kitchen. It’s been 15 months and I am still making the same requests. SMH!