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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I have nothing but amazing things to say about this apartment complex. The leasing staff, the maintenance team, everyone— they’re all fantastic to work with! Extremely friendly, attentive, always willing to help whenever things pop up. I... Read More
I have nothing but amazing things to say about this apartment complex. The leasing staff, the maintenance team, everyone— they’re all fantastic to work with! Extremely friendly, attentive, always willing to help whenever things pop up. I moved in last fall from a horrendous apartment complex, and this place has truly been a dream. Not only is it in the perfect location, but the building is quiet, well-maintained, secure, neighbors are all friendly, and I love my unit. I honestly think this is my favorite place I’ve lived since moving to Dallas 7 years ago!
Garrett Vander Stoep
★★★★★
Could not recommend living here more. Great walkable location, maintenance is friendly and quick to solve issues. Jessica helped with our initial signing as well as our renewal a year later and made the process seamless, she... Read More
Could not recommend living here more. Great walkable location, maintenance is friendly and quick to solve issues. Jessica helped with our initial signing as well as our renewal a year later and made the process seamless, she is great. Quiet/Safe, great team
Wesley Jones
★★★★★
I have lived at several different communities in Dallas in all different neighborhoods. This neighborhood feels super safe, compared to other locations in Dallas. West Village is just a great place to live If you like to... Read More
I have lived at several different communities in Dallas in all different neighborhoods. This neighborhood feels super safe, compared to other locations in Dallas. West Village is just a great place to live If you like to conveniently shop have some fun or even watch some shows at the theater. They have uptown security, which is nice and makes me feel safe as I’m walking around. You can even see people working on the streets cleaning up, making sure it looks nice. The apartments itself are older, but it was well built. If you wanna pay a reasonable rate and live in a great neighborhood, this is definitely a great choice for you.
Aubrey
★★☆☆☆
Very disappointed by our move in process here. There was a lack of communication prior to move in and even though we were told multiple times that we could not view our unit due to cleaners and... Read More
Very disappointed by our move in process here. There was a lack of communication prior to move in and even though we were told multiple times that we could not view our unit due to cleaners and movers coming even until the day prior to move in, the unit was filthy. Urine in the toilets, what appears to be mold on a kitchen vent, plunger on the ground and much more- I’ve attached pics.
We were told cleaners could not come over the weekend which caused a delayed move, losing a deposit for movers, etc. and me spending all weekend doing an exhausting deep cleaning (except for the kitchen for which they came to clean 4 days after our move in). Additionally we were not given info on the app we had to use to unlock our door, had incorrect fobs given to us, and could not access the WiFi lounge or the package area with our new WiFi box so I had to make separate arrangements for working for the first few days. We were also told there were lockers for packages when in reality it is a shared room with everyone’s packages.
One of the leasing managers, Jessica has been absolutely wonderful and prompt at resolving our complaints. Juan and David with the maintenance staff were also terrific about fixing our immediate needs and explaining to us that there was a lack of communication between them and the service team which is why the apartment wasn’t ready.
Overall, very disappointing and exhausting move in experience.
Rhys
★★★★☆
I do have to give the front office props for their professionalism and assistance through and through. This place is in a good location but surrounded by a decent amount of noise, depending on where you are.... Read More
I do have to give the front office props for their professionalism and assistance through and through. This place is in a good location but surrounded by a decent amount of noise, depending on where you are. Your bedroom could be devoid of sunlight if you’re facing the garage. I’d keep note of this when finding a unit you like. It’s decently no frills (which isn’t necessarily a bad thing). We mostly enjoyed our time here. Other tenants were pretty nice. Amenities were just OK. The Luxer room frequently doesn’t provide codes, meaning you have to bug the office.
Also, our unit was dirty. Like, really dirty on move in. We did our diligence to help, but wow. It took quite a bit to clean up that mess.
I did really enjoy the easy access to the Katy Trail. West Village as well. It’s one of a kind, riding the trolley up McKinney and seeing the litany of amazing places. Certainly makes up for some of the flaws in that regard. Just pick a location and make sure you view it beforehand.