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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Move-in was super easy, and the location is convenient to major highways and shopping. I also appreciated that the unit was available quickly. However, I cannot recommend living here due to an overwhelming roach infestation that grew... Read More
Move-in was super easy, and the location is convenient to major highways and shopping. I also appreciated that the unit was available quickly. However, I cannot recommend living here due to an overwhelming roach infestation that grew out of control within just a few months.
I moved in March and by July, I am dealing with a full-blown infestation that affected my kitchen, bathroom, and even my bedroom. Despite putting in multiple pest control requests and keeping the unit clean, the issue only worsened. I even found a roach cooked inside my oven, which made me completely stop using my kitchen.
While management seems to be making some changes to the property, the response to the infestation has not been the best. After I submitted a lease termination request, maintenance suddenly appeared, unannounced, to “patch holes,” even though I had submitted that work order weeks earlier. The situation was not handled with the urgency or care a tenant deserves.
I’ve since filed a complaint with Code Enforcement and tenant advocacy resources. I would advise future residents to ask about the history of pest control in their building and unit before signing a lease
Harris (Indy)
★★★★★
I just moved here recently and had a really great experience! Krystal was extremely helpful and patient throughout the entire process. She made everything smooth and stress-free. Any concerns or questions I have get answered almost immediately!... Read More
I just moved here recently and had a really great experience! Krystal was extremely helpful and patient throughout the entire process. She made everything smooth and stress-free. Any concerns or questions I have get answered almost immediately! Excellent customer service. Thank you, Krystal!
Natasha Chacon
★☆☆☆☆
Nasty overflowing trash. I had to call 911 because this person was heavily under the influence and passed out in the parking lot. It's unsafe and i was terrified to walk my dog because there are men... Read More
Nasty overflowing trash. I had to call 911 because this person was heavily under the influence and passed out in the parking lot. It's unsafe and i was terrified to walk my dog because there are men lingering everywhere in the parking lot drinking and smoking and doing other drugs 24/7. This is the type of environment you will be living at if you choose to move here. Filthy and unsafe.
Aiesha Calhoun
★★★★★
The property has great prices for the huge size apartments and the property manager Shon is absolutely amazing! He is always available when I call and visit to answer my questions and provides excellent customer service. This... Read More
The property has great prices for the huge size apartments and the property manager Shon is absolutely amazing! He is always available when I call and visit to answer my questions and provides excellent customer service. This apartment was one of many I was looking into but is now my top choice because of him. Looking forward to making Ridge on Spring Valley Apartments my new home.
Rashanah Ra'oof
★★★★★
Hands down one of the best experiences I've had when looking for an apartment. The staff is exceptional, they listen. The manager is very professional and kind to anyone that comes in there regardless of background. Anytime... Read More
Hands down one of the best experiences I've had when looking for an apartment. The staff is exceptional, they listen. The manager is very professional and kind to anyone that comes in there regardless of background. Anytime I have any maintenance issues they get it fixed immediately. I believe I worked with the manager of the apartments Malshon who made getting my apartment as smooth a transition as possible. Definitely recommend these apartments to whoever is looking for a great and peaceful environment especially if you have kids like myself. Very safe and the staff is understanding.